AbbVie Patient Services Associate Director – Access and Reimbursement Marketing - job 1 of 2

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

About AbbVie Patient Services Marketing 

The AbbVie Patient Services (APS) Marketing Team leads efforts across multiple brands and therapeutic areas to deliver the best possible patient treatment experience and help patients achieve their full treatment plan potential. 

AbbVie Patient Services Associate Director – Immunology Bio Coordinator Strategy:   reports to the Director, APS Provider Marketing: Immunology. The individual is responsible for designing, developing, and implementing APS marketing strategy for bio coordinator education and society engagement. To be successful, strong leadership with the ability to collaborate across a complicated matrix is needed.

The A&R marketing associate director possesses an in-depth understanding of access and reimbursement processes at the HCP level. The ideal candidate has strong working knowledge of the payer landscape, buy and bill and specialty pharmacy acquisition models as well as working with field access teams.

While the role does not have direct reports, the position requires the ability to influence and lead cross-functionally to successfully drive business outcomes. The candidate must be able to operate in a demanding environment with lofty expectations and maintain a customer-centric focus that drives the achievement of quality deliverables and innovation. 

Key Responsibilities Include (may shift based on business needs): 

• Provide oversight of agency relationships, focusing on partnerships with their Account, Strategy, Project Management, Creative, Measurement teams to elevate creative and subject matter excellence.
• Develop innovative and impactful initiatives and tactics that align to the Patient Services strategic imperatives and APS Marketing priorities.
• Driving insights from data, customer engagement and cross functional collaboration
• Convention support and execution.
• Responsible for management of the budget associated with assigned work stream.
• Work with AbbVie Digital Lab, Medical, Regulatory, Legal, OEC, Business and Technology Solutions to ensure comprehensive governance process upon roll-out of any initiative.
• Leads the strategy, development, and execution of non-clinical, access focused customer education programs for the APS Immunology portfolio. To include
  • Annual operating plan development and management
  • Speaker training
  • Educational program content development

Required knowledge, skills, and abilities. 

• Ability to elevate creative excellence and energize APS marketing to drive consistency in all marketing assets and channels.

• The ability to understand, analyze, synthesize complex business, access challenges, and translate them into impactful programs that address the business need. 
• Think “outside-of-the-box” attitude and ability to demonstrate agility. 
• Ability to build collaborative working relationships across stakeholders at all levels throughout the organization. 
• Strong working knowledge in the following areas:
  • Drug Acquisition channels
  • Medical and pharmacy benefit design
  • Benefit Verification and Prior Authorization processes.
  • Claim submission and denial management.

• Advanced degree and previous marketing experience required.
• 8+ years of experience in marketing, with the ideal candidate having previous Pharma peer to peer program management experience with medical and pharmacy benefit products.
• Strong background in HCP service and retention strategies
• Proficient planning and organization skills, attention to detail, execution, agility, and follow-through
• Ability to manage and lead without authority, various external and internal partnerships, including agencies and production vendors.
• Excellent communication (oral, written, and presentation) and people skills.
• Experience developing marketing plans and programs.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

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• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

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AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html