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Account Manager, Chromatography/Mass Spec

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

"What's it like to work at Agilent in Sales? Watch the video"

We are seeking an enthusiastic, motivated, people-oriented Account Manager for the Los Angeles San Gabriel Valley area. In this position, you will be responsible for driving Agilent Technologies' core Chromatography and Mass Spectrometry (CMS) solutions and developing professional sales relationships with our customers. You will create and successfully execute on a territory development plan that will result in sales growth outpacing our competitors. You will team with Agilent Product Specialists and Application Engineers (AE), carry a quota and be compensated for all CMS sales in the specified geography and named accounts. You will be expected to develop and implement successful strategies and tactics to sell Agilent instrumentation solutions as a part of a dynamic team of sales professionals driving Agilent's success in this competitive marketplace.

Account Manager Primary Responsibilities:

  • Achieve all sales targets around quota and sales forecasts.

  • Responsible for developing customer relationships and maintaining a high level of customer satisfaction.

  • Provide prompt response to all customer requests.

  • Proactively prospect for new customers and new opportunities.

  • Work collaboratively across all Agilent channels: CSD (Consumables), CSO (Service Delivery), SSD (Service Sales), COPC (Customer Operations Center).

  • Solve a broad range of problems of varying scope and complexity.

  • Work with Field Sales Channel on the development and implementation of key marketing programs.

  • Must proactively drive the sales cycle and forecast sales accurately.

  • Provide rigor around CRM updates, expense reporting, and other required business processes.

  • Consistently demonstrates Agilent Core Values of: Innovation and Contribution, Trust, Respect, Teamwork, Uncompromising Integrity, Speed, Focus and Accountability.

Qualifications

  • B.S., M.S. or Ph.D. in Biology, Chemistry, other applied field or equivalent combination of education and experience.

  • A strong understanding of the sales process from prospecting and cold calling through closing deals.

  • 4+ years of experience in Sales

  • Working understanding of Chromatography and Mass Spectrometry, as it pertains to an analytical lab

  • Position is based in the Los Angeles area

What will make you stand out:

  • The ability to negotiate and mitigate critical customer issues is required.

  • Ability to interface at all levels within an organization for both internal/external customers.

  • Excellent Verbal and Written Communication Skills as well as Interpersonal and Presentation Skills.

  • Strong ability to network both internally and externally.

  • Highly motivated, with excellent self-management, organizational and prioritization skills.

  • Teaming/Collaboration Skills (resource management and team leadership).

#LI-DT1

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least April 18, 2025 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for reimbursement for personal vehicle usage.

The full-time equivalent pay range for this position is $158,012.00 - $263,354.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies, Inc. is an Equal Employment Opportunity and Affirmative Action employer. We value diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to diversity in the workplace and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.

Travel Required:

25% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Sales

Average salary estimate

$210683 / YEARLY (est.)
min
max
$158012K
$263354K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Manager, Chromatography/Mass Spec, Agilent

Join Agilent as an Account Manager for Chromatography and Mass Spec and be at the forefront of scientific innovation! Based remotely in California, you'll be responsible for driving sales growth in the Los Angeles San Gabriel Valley area. Your main focus will be to develop and nurture relationships with customers while promoting Agilent's core solutions in Chromatography and Mass Spectrometry. You'll collaborate with a team of specialists and engineers to curate a tailored sales strategy that not only meets but exceeds sales quotas. This role encourages creativity as you devise territory development plans to identify new clients and opportunities. Agilent is passionate about improving lives through advanced technological solutions, and as a member of our sales team, your role will be crucial in advancing that mission. We're looking for someone who has a strong background in sales, preferably with over four years of experience, along with a solid understanding of analytical lab environments. If you are highly motivated with great communication and negotiation skills, this could be the perfect opportunity for you to thrive in a supportive environment where your success directly contributes to Agilent's growth. So, if you're ready to make a difference, look no further than Agilent, where innovation and teamwork are celebrated!

Frequently Asked Questions (FAQs) for Account Manager, Chromatography/Mass Spec Role at Agilent
What are the main responsibilities of the Account Manager for Chromatography/Mass Spec at Agilent?

As an Account Manager for Chromatography and Mass Spectrometry at Agilent, your primary responsibilities will include achieving sales targets, developing strong customer relationships, and proactively seeking new sales opportunities. You will work closely with internal teams to create effective marketing and sales strategies while ensuring customer satisfaction levels remain high.

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What qualifications are needed to be an Account Manager at Agilent?

To qualify for the Account Manager position at Agilent, candidates should possess a B.S., M.S., or Ph.D. in a relevant field such as Biology or Chemistry, along with a minimum of four years of sales experience. Successful candidates should also have a solid understanding of Chromatography and Mass Spectrometry technologies.

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How does Agilent support its Account Managers in achieving sales growth?

Agilent provides its Account Managers with an array of resources, including collaboration with Product Specialists and Application Engineers, a structured territory development plan, and marketing support. These enable you to strategize and execute successful sales initiatives effectively.

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What skill sets are important for an Account Manager in Chromatography and Mass Spec at Agilent?

Important skills for an Account Manager at Agilent include excellent communication and interpersonal skills, strong negotiation abilities, self-motivation, and organizational skills. Team collaboration and the capability to interface at all organizational levels are also crucial for success in this role.

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What can I expect regarding the work environment and culture at Agilent?

At Agilent, you'll find a dynamic work environment that values diversity and teamwork. The company fosters a culture of integrity and accountability, encouraging its employees to innovate and contribute positively to their teams. As an Account Manager, you’ll be empowered to drive your own initiatives while receiving support from a company that is dedicated to improving the quality of life through scientific advancements.

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Common Interview Questions for Account Manager, Chromatography/Mass Spec
What experience do you have in selling Chromatography and Mass Spectrometry products?

When answering this question, provide specific examples of your past roles related to selling analytical instruments. Highlight your understanding of the technology, key challenges within the market, and how you overcame them to close significant deals.

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How do you prioritize and manage your sales territory?

In your response, explain your approach to territory management by discussing how you research potential customers, develop strategic plans, and allocate time to ensure optimal coverage of your area, emphasizing your organizational skills.

Join Rise to see the full answer
Can you describe a challenging sales situation and how you handled it?

Use this opportunity to narrate a specific instance where you faced a challenging sales situation. Detail the problem, the strategies you implemented to resolve it, and the positive outcome that followed, thus showcasing your analytical and problem-solving skills.

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How do you build and maintain lasting relationships with clients?

Discuss your relationship management techniques, such as regular check-ins, providing excellent customer service, seeking customer feedback, and personalizing your communication to help strengthen long-term partnerships.

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What strategies do you use to identify new sales opportunities?

Highlight your methods for prospecting and lead generation. Discuss tools you utilize, such as CRM systems, networking, and attending industry events, to stay informed and connected with potential clients.

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How do you stay motivated during challenging sales periods?

Share your personal motivation techniques, including setting achievable goals, seeking guidance from mentors, or drawing inspiration from previous successful experiences. Emphasize how maintaining a positive attitude helps you during tough times.

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What do you know about Agilent’s products and their impact on the scientific community?

Research Agilent’s offerings before your interview and express your knowledge about how their instruments and solutions have contributed to innovations in life sciences and diagnostics, showcasing your enthusiasm for the company’s mission.

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How do you handle objections from potential customers?

Talk about your approach to objection handling, including empathizing with customer concerns, providing relevant information and success stories, and demonstrating how your solutions meet their needs or solve their pain points.

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Why do you want to work for Agilent?

Be specific about your admiration for Agilent’s commitment to innovation and improving lives. Connect your passion for sales with the company’s goals and how your skills align with their mission and culture.

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What do you think the key factors are for an Account Manager to be successful in this role?

Discuss key factors such as understanding customer needs, having technical knowledge of products, being adaptive to market changes, and maintaining a collaborative team spirit. Highlight how these qualities contribute to sales success at Agilent.

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Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
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Paid Time-Off
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Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 13, 2025

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