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Luxury Leasing Sales Consultant

Company Description

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Job Description

Our Leasing Consultants are top sales performers, creating moments that matter for our current and future residents. If you are an ambitious sales professional, who rises to a challenge and takes pride in consistently exceeding your goals, we want you on our team!

What We Offer

AIR offers attractive compensation packages that reward performance including:

  • Base Pay + Competitive Commissions with a total earning potential of $94,000 to $122,000+ a year. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
    • Multiple opportunities to increase commission per lease including:
      • Exceeding monthly goalTiers to increase percentage of total lease value earned per lease
      • Higher rent rate unitUpdated finishes, larger floorplan, better view, etc.
      • Longer lease term18-month or longer vs. the standard 12-month length
  • 25% Rent Discount at any AIR community.
    • Option to live onsite with zero commute or at a nearby AIR community.
  • Extended Time Off to enjoy a Winter Break after peak season has ended.
    • You will keep all your benefits (including your 25% rent discount) during this unpaid break while you refresh and recharge during the holiday season! During your time off the opportunities are endless; take vacations, follow passions, spend time with loved ones, volunteer, or take a seasonal holiday job. Then, come the start of peak season, be ready to return and do it all again!

Where You Will Work

You will lease apartments onsite at Palazzo East, our luxury 588-unit apartment community located in Los Angeles, CA steps away from LA's best restaurants and bars! 

What You Will Do

  • Follow AIR's sales process including prompt follow-up with active prospects, scheduling and conducting tours to sell the value of your unique community and to help prospects find their new home at AIR.
  • Maintain a track record of consistently meeting or surpassing monthly leasing goals.
  • Deliver exceptional customer service to our residents, creating moments that matter at every opportunity. 
  • Provide leasing support to all communities within the AIR portfolio as needed.
  • Contribute to community marketing efforts.
  • Adhere to Fair Housing Laws and Regulations

Qualifications

Who You Are

  • Goal-Driven and Sales-Motivated
  • Adaptable to Fast Pace and Shifting Priorities
  • Customer Experience Focused
  • Collaborative Team Player

What You Have

  • 1+ year sales and customer service experience including reaching sales goals in a fast-paced environment (e.g., property management, hospitality, retail, or restaurant).
  • Demonstrated success in goal setting/achievement and following a sales process.
  • Excellent customer service skills to address current and future resident needs.
  • Flexible schedule with availability to work during our office hours. Typical schedule will be Tuesday – Saturday, 10:00am – 6:30pm (hours may vary based on community and season).
  • Reliable transportation.
  • Proficient in reading, writing, and speaking English. 

Additional Information

Benefits

  • Paid time off including vacation, sick time, and 11 holidays.
  • Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
  • 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).
  • 401(k) plan with employer contribution.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid time annually for community service.
  • Commuter benefits and pet insurance.
  • Consumer discounts on various products and services.
  • Opportunities for ongoing professional development, leadership training, and career growth.

Application Deadline: The initial deadline for applications is 3/24/2025. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the California Fair Chance Act and the Los Angeles Fair Chance Ordinance.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Average salary estimate

$108000 / YEARLY (est.)
min
max
$94000K
$122000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Luxury Leasing Sales Consultant, AIR Communities

If you're passionate about sales and delivering outstanding customer service, join AIR Communities as a Luxury Leasing Sales Consultant in sunny Los Angeles, California! At AIR, we take pride in our best-in-class apartment communities, and our Leasing Consultants are truly the stars of the show, going above and beyond to create memorable experiences for both current and prospective residents. Your day will revolve around connecting with people, showcasing our stunning Palazzo East community, and helping individuals find their perfect new home. We believe in recognizing and rewarding your hard work, which is why our compensation package includes a competitive base pay along with commissions that can help you reach earnings of $94,000 to $122,000+ yearly. Imagine working in a vibrant location surrounded by LA's finest hotspots while having the opportunity to offer residents a 25% discount on rent and enjoying perks like extended time off after busy seasons! If you thrive in a fast-paced environment, possess strong customer service skills, and have at least a year of sales experience, we want to hear from you. Here, every leasing interaction is a chance to shine, and we provide the tools and support you need to succeed. Join our team at AIR Communities and help create moments that matter, while enjoying a fulfilling career in luxury leasing!

Frequently Asked Questions (FAQs) for Luxury Leasing Sales Consultant Role at AIR Communities
What are the responsibilities of a Luxury Leasing Sales Consultant at AIR Communities?

As a Luxury Leasing Sales Consultant at AIR Communities, your primary responsibilities include engaging with prospects, conducting tours of our stunning Palazzo East community, and leveraging our proven sales processes to meet and exceed monthly leasing goals. You’ll also provide exceptional customer service to current residents and assist with marketing efforts to enhance community visibility. Your adaptability and sales-driven nature will be crucial as you help individuals find their ideal homes.

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What qualifications do I need to apply for the Luxury Leasing Sales Consultant position at AIR Communities?

To be a successful Luxury Leasing Sales Consultant at AIR Communities, you should have at least one year of sales and customer service experience, particularly in fast-paced environments like property management or hospitality. You’ll need excellent communication skills in English, a collaborative attitude, and the flexibility to work typical hours from Tuesday to Saturday, along with reliable transportation.

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What kind of training and development can I expect as a Luxury Leasing Sales Consultant at AIR Communities?

At AIR Communities, we prioritize your professional growth as a Luxury Leasing Sales Consultant by offering opportunities for ongoing training and leadership development. We believe in equipping our team with the skills needed to succeed and advance within the company. This includes programs for job-related certifications and additional resources to enhance your career trajectory.

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How does AIR Communities reward performance for Luxury Leasing Sales Consultants?

AIR Communities has a robust compensation structure for Luxury Leasing Sales Consultants, blending a competitive base pay with attractive commission opportunities. You can significantly increase your earnings based on exceeding sales goals, securing longer lease terms, or leasing higher rent units. This dynamic approach not only motivates performance but ensures that your hard work directly translates into your financial rewards.

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What kind of work environment can I expect at AIR Communities in the Luxury Leasing Sales Consultant role?

Working as a Luxury Leasing Sales Consultant at AIR Communities means immersing yourself in a vibrant, fast-paced environment filled with opportunities to engage with diverse individuals in Los Angeles. You’ll be part of a team that values collaboration, creativity, and customer service, all while enjoying a supportive and dynamic workplace at Palazzo East, one of our premier luxury communities.

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Common Interview Questions for Luxury Leasing Sales Consultant
Can you describe your previous sales experience and how it relates to the Luxury Leasing Sales Consultant role?

When answering this question, you should highlight specific past sales positions, detailing your responsibilities, achievements, and the sales techniques you employed. Emphasize any experience in real estate or customer service, showcasing how these skills directly translate to successfully leasing apartments at AIR Communities.

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How do you handle customer objections during a leasing consultation?

Demonstrate your ability to listen actively and empathize with the customer’s concerns. Share a specific example of a time you overcame an objection, detailing how you utilized your product knowledge and customer service skills to find a solution and ultimately close the lease.

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What strategies do you use to meet or exceed sales targets?

Discuss your goal-setting process, emphasizing how you break down larger targets into manageable tasks. Share examples of how you’ve used proactive follow-ups or tailored presentations to enhance your engagement with prospects, ensuring not only to meet but exceed leasing objectives.

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Why do you want to work for AIR Communities as a Luxury Leasing Sales Consultant?

Your answer should reflect your admiration for AIR Communities as an employer and the values they represent, such as community, service excellence, and career growth. Mention aspects of the company culture or opportunities that resonate with you, showcasing how your values align with theirs.

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How do you prioritize tasks in a busy leasing office?

Explain your organizational skills and methods for prioritizing tasks, such as maintaining a to-do list or using scheduling tools. Highlight examples from past roles where you successfully multitasked by managing daily appointments, follow-ups, and marketing efforts efficiently.

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Can you provide an example of excellent customer service you’ve delivered?

Prepare a specific scenario that demonstrates your commitment to exceptional customer service. Focus on how you anticipated a customer's needs, resolved their issues effectively, and provided a memorable experience that might encourage them to return or recommend the community.

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What do you know about Fair Housing Laws and how they apply to this role?

Show your understanding of Fair Housing Laws by briefly explaining the principles that prohibit discrimination in housing-related activities. Discuss why compliance is essential for building trust with residents and maintaining community integrity.

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How do you plan to contribute to marketing efforts for AIR Communities?

In answering this question, illustrate your creative thinking and willingness to engage in both digital and traditional marketing efforts. Provide ideas on how you might leverage social media, community events, or local partnerships to enhance visibility and attract prospective residents.

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What motivates you to succeed in a sales environment?

Discuss both intrinsic and extrinsic motivations—such as personal growth, financial incentives, or the satisfaction of helping people find their dream homes. Providing personal anecdotes will help connect your motivations to AIR Communities' goals.

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How do you ensure effective communication with team members in a sales-oriented environment?

Your response should emphasize the importance of teamwork and open communication. Discuss how you proactively share information, offer help, and seek feedback. Share examples where teamwork allowed for enhanced results, emphasizing a collaborative approach.

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Apartment Income REIT Corp., also known as AIR Communities, owns and operates apartment communities throughout the United States. AIR Communities manages properties professionally in the majority of major markets, including Boston, Philadelphia, L...

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DATE POSTED
April 10, 2025

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