(HOLD) Inside Sales Rep / REHASH CLOSER

As an Inside Sales Representative at Air Experts, your main responsibilities include following up on warm sales leads provided by our Sales Team, building strong relationships with customers, and effectively closing sales. You'll need to quickly identify customer needs, demonstrate professionalism, and thrive in a fast-paced environment. Additionally, developing product knowledge rapidly will be critical to your success in this role.

To qualify for the Inside Sales Representative position at Air Experts, candidates should possess strong interpersonal communication skills, a proven ability to close deals, and a strong phone presence. Previous rehash experience is highly desired, and candidates must be able to thrive under pressure in a fast-paced sales environment. If you’re a motivated professional with sales talent, this could be a great fit for you!

Inside Sales Representatives at Air Experts can enjoy a range of benefits including access to low-cost Medical Insurance options starting from $5 per week, Dental and Vision Insurance, Health Savings Accounts, and a 401(k) with company match. Paid Time Off and Holiday Pay are also part of the comprehensive benefits package, along with life insurance provided by the company to ensure peace of mind.

While previous sales experience is not strictly required for the Inside Sales Representative role at Air Experts, having a strong background in sales or customer service, particularly rehash experience, is highly desired. This experience helps in understanding customer needs effectively and in achieving successful conversions.

The working environment for Inside Sales Representatives at Air Experts is dynamic and supportive. You’ll work on-site in Belmar, with flexibility to choose from various branch locations. The culture encourages collaboration and professionalism, making it an encouraging space where sales representatives can thrive and grow their skill sets.

When discussing closing techniques, focus on your ability to build rapport with the customer and tailor your pitch to address their specific needs. Share examples of how you have effectively uncovered pain points and linked them to your product's benefits, ultimately guiding customers toward making a purchase decision.

Handling objections is crucial in sales. Discuss your approach to actively listening to the customer’s concerns, validating their feelings, and then providing thoughtful responses that address their objections. Provide an example of a specific objection you've overcome and how it led to a sale.

Highlight that communication skills are key in your role as an Inside Sales Rep. Elaborate on how effective communication helps to understand customer needs, build relationships, and ensure a smooth sales process. You might also mention adaptability and persistence, showcasing your determination.

Discuss your time management strategies, such as creating to-do lists or using CRM tools to keep track of follow-ups. Explain how you prioritize leads based on their potential and urgency, ensuring you maximize productivity and achieve sales targets.

Share your passion for helping customers find the right solutions, and discuss how the thrill of closing deals and achieving targets energizes you. Mention any personal or professional goals that drive your success in sales.

Provide a detailed example, focusing on your negotiation skills and persistence. Explain the strategies you employed to understand the customer's hesitation and how you adjusted your approach to win them over, ultimately closing the sale.

Mention specific resources you rely on, such as industry publications, websites, or forums. Discuss any networks or associations you’re part of that help you stay current on trends relevant to Air Experts and the heating and cooling industry.

Talk about your commitment to transparency and communication. Highlight how you keep customers informed throughout the process and solicit feedback to adjust to their needs, ensuring they feel valued and supported.

Explain your quick-learning techniques, such as engaging with training materials, participating in workshops, and seeking guidance from knowledgeable team members. Acknowledge the importance of product knowledge in enhancing your sales effectiveness.

Discuss the importance of collaborating with colleagues, sharing insights, and working with your Sales Team at Air Experts. Emphasize how mutual support in sales can lead to better sales techniques and a stronger approach to closing deals together.