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HVAC Service Technician

Description

HVAC Service Technician

Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.

 

Are you ready to be Part of Something BIGGER!


Airnow Heating and Cooling , a Southern Home Services Company, is looking for a dynamic-HVAC Service Technician to join a thriving business that believes in work life balance and cares about YOU!


About this role:


An HVAC Service Technician is responsible for the service, maintenance, and repair of heating, ventilation, and air conditioning systems in residential and commercial settings. This role involves diagnosing system issues, performing routine and emergency repairs, and ensuring systems operate efficiently and safely. Technicians interact with customers to explain problems and solutions, adhere to safety regulations, and maintain a clean and organized work environment. They may also be involved in system inspections, adjustments, and upgrades, while keeping detailed records of service performed. Strong technical skills, customer service, and adherence to industry standards are crucial for success in this role.


In this role, you will be responsible for:

  • Clean, adjust, and repair HVAC systems, including air handling units, ductwork, vents, and condensation drainage.
  • Diagnose and perform service work on HVAC systems in residential settings to ensure optimal performance.
  • Provide expert HVAC solutions to customers, addressing their needs and offering professional recommendations.
  • Additional duties as assigned.  

Required Qualifications:

  • 3-5+ years of HVAC experience, preferably with a focus on residential markets 
  • EPA Certification is required.
  • Valid Driver’s License with a minimum of three years of driving experience is required
  • Possesses strong troubleshooting and critical thinking skills for resolving complex HVAC issues.
  • Demonstrates a positive attitude and a strong commitment to high-quality workmanship.
  • Prioritizes exceptional customer service and effectively addresses diverse client needs.
  • Skilled in interacting professionally with individuals at all organizational levels.
  • Flexible and innovative team player, thriving in dynamic environments and adapting to new challenges.

The physical requirements of this job include:

 

  • Lifting 50 pounds regularly and up to 100 pounds occasionally
  • Climbing ladders, accessing attics, navigating tight spaces, driving, entering crawlspaces, pushing, carrying, pulling, using hand tools, and performing fine detail work.
  • Ability to drive.
  • Working in various environments, including indoor and outdoor settings, attics, crawlspaces.
  • Ability to stand, walk and sit; talk or hear, both in person and by telephone.
  • Use hands to handle or feel objects or controls; reach with hands and arms. 
  • Regularly stoop, kneel, bend, and crouch.
  • The work requires regular exposure to extreme temperatures both indoors and outdoors, such as heat or cold, and adverse weather conditions such as wind, rain, ice or snow.

 

Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.


Benefits:


We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.

  • Reliable, Year-Round Work
  • Generous pay incentives for your quality work
  • Weekly Paychecks
  • Paid Time Off and Paid Holidays
  • Comprehensive Medical, Dental and Vision Benefits
  • Company Matched 401k
  • Company provided vehicle
  • Employee discounts
  • Advertised pay range is base pay plus average SPIFFS/Commissions earned at location

 

This is a Non-Exempt position.

Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.

 

 

 

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HVAC Service Technician, AirNow Cooling & Heating

We're thrilled to introduce an exciting opportunity for an HVAC Service Technician at Southern Home Services in Millbrook, Alabama! At Southern Home Services, we’re not just in the business of HVAC—we’re all about creating a workplace that cares about YOU and your work-life balance. In this role, you’ll be at the forefront of service, maintenance, and repairs of heating, ventilation, and air conditioning systems in various residential and commercial settings. Your expertise in diagnosing system issues and performing both routine and emergency repairs will be invaluable, as you make sure that our customers’ systems operate efficiently and safely. You will get the chance to interact directly with clients, helping them understand the problems and solutions, all while adhering to safety regulations. Keeping a clean and organized work environment is also a key part of your job. There’s a variety of tasks waiting for you, from cleaning and adjusting HVAC systems to providing expert recommendations tailored to customers' needs. If you have 3-5 years of experience, an EPA certification, and a knack for excellent customer service, you’re the perfect fit for our team. With year-round reliable work and a range of competitive benefits, we’re excited to have you join us and be a part of something bigger!

Frequently Asked Questions (FAQs) for HVAC Service Technician Role at AirNow Cooling & Heating
What are the responsibilities of an HVAC Service Technician at Southern Home Services?

As an HVAC Service Technician at Southern Home Services, your main responsibilities will include servicing, maintaining, and repairing HVAC systems in both residential and commercial settings. You'll be diagnosing system issues, performing routine and emergency repairs, and ensuring that all systems are running efficiently and safely. Moreover, you'll interact with customers, explaining issues and solutions, maintaining safety standards, and keeping detailed records of services performed.

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What qualifications do I need to apply for the HVAC Service Technician position at Southern Home Services?

To qualify for the HVAC Service Technician position at Southern Home Services, you should have 3-5 years of relevant HVAC experience, preferably with a focus on residential systems. An EPA certification is required, along with a valid driver's license and at least three years of driving experience. Candidates should also possess strong troubleshooting skills, a customer-oriented mindset, and the ability to work well in dynamic environments.

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Is previous HVAC experience necessary for the HVAC Service Technician role at Southern Home Services?

Yes, previous HVAC experience is necessary for the HVAC Service Technician role at Southern Home Services. We are looking for candidates with at least 3-5 years of hands-on experience, especially in residential markets, as this equips you with the skills needed to diagnose and repair complex HVAC issues effectively.

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What kind of work environment can HVAC Service Technicians at Southern Home Services expect?

HVAC Service Technicians at Southern Home Services can expect a varied work environment. Your work will take place both indoors and outdoors, often in attics and crawlspaces, which can involve exposure to extreme temperatures and diverse weather conditions. It's important that you’re comfortable and physically capable of navigating tight spaces and working in different environments.

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What benefits are offered to HVAC Service Technicians at Southern Home Services?

Southern Home Services offers a comprehensive benefits package for HVAC Service Technicians, including competitive pay with generous incentives, weekly paychecks, paid time off and holidays, health benefits, a company-matched 401k, a company vehicle, employee discounts, and professional development opportunities to encourage growth in your career.

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Common Interview Questions for HVAC Service Technician
What experience do you have as an HVAC Service Technician?

When answering this question, focus on detailing your years of experience and the types of systems you've worked with. Mention any residential or commercial projects that highlight your diagnostic and repair skills to show potential employers that you have the practical knowledge they're looking for.

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How do you prioritize safety while working on HVAC systems?

Make sure to emphasize the importance of adhering to safety regulations and protocols. Discuss specific safety practices you follow when working on electrical or gas systems and give examples of situations where these practices helped prevent accidents.

Join Rise to see the full answer
Can you describe a difficult repair you successfully completed?

This is your chance to showcase your problem-solving abilities. Share an example that explains the issue, your approach to diagnosing it, and the solution you implemented. Highlight the skills and tools you used to demonstrate your technical competence.

Join Rise to see the full answer
How do you handle customer service interactions?

Describe your approach to customer interactions, highlighting your communication skills, patience, and ability to explain technical issues in layman's terms. Mention any instances where you turned a negative customer experience into a positive one.

Join Rise to see the full answer
What HVAC certifications do you hold?

Mention your EPA certification, along with any other relevant certifications or training courses you have completed. Discuss how these qualifications keep you updated with the latest industry standards and technologies.

Join Rise to see the full answer
What tools are you most familiar with as an HVAC Service Technician?

List the tools you regularly use in your work, demonstrating your hands-on experience. Explain how you use these tools in diagnosing problems and completing repairs, which showcases your competency in HVAC work.

Join Rise to see the full answer
How do you stay current with HVAC industry trends and technologies?

Talk about the resources you utilize, such as industry publications, online courses, or professional organizations. Staying updated with the latest technology and trends demonstrates your commitment to professional growth.

Join Rise to see the full answer
What steps do you take to ensure quality workmanship?

Emphasize your attention to detail and the processes you follow to maintain high standards in your work. Share examples of how you check your work to ensure that every job meets the expectations of quality and safety.

Join Rise to see the full answer
Describe a time when you had to adapt to a last-minute change in your work schedule.

Discuss a specific instance where you had to adjust your plans quickly while maintaining a positive attitude. Explain how flexibility is important in the HVAC industry, especially in working with customer schedules.

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What do you believe makes a successful HVAC Service Technician?

Share your thoughts on the key traits of a successful technician, such as strong technical skills, problem-solving abilities, effective communication, and a customer-first mindset. Relating this back to your experience can further strengthen your answer.

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At Air Now, nestled in the heart of Millbrook, Alabama, your skills in HVAC, plumbing, or electrical services aren’t just another cog in the machine – they’re the heartbeat of our operation. As we proudly serve our neighbors, every service we prov...

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DATE POSTED
April 4, 2025

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