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Field Sales Engineer Petrochemical

Job Requirements"Why work for us?Alkegen brings together two of the world's leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we're delivering products that enable the world to breathe easier, live greener, and go further than ever before.With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry's most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we're always looking for top talent ready to bring their best. Come grow with us!SummaryThermal Engineered Materials (TEM) is actively seeking a regional Field Sales Engineer to sell our complete line of refractory solutions in the Petro-chemical and Reformer Furnaces industry within North America. The Field Sales Engineer will be comfortable calling on different areas of an organization, including, engineering, contractors, purchasing, warehouse, and subject matter experts. Talks and works with customers and production engineering to determine how products or services could be designed or modified to best suit customers' needs.The Field Sales Engineer is responsible for achieving an annual sales program for the specific sales territory as assigned by company management. Fosters and develops existing accounts while penetrating and developing new accounts within his or her assigned territory. Create yearly territory plans that align with company goals focusing on growth and expanding market share within region. Seeks out new markets and new product opportunities to better serve accounts and region. Maintains highest level of knowledge possible of refractory and ceramic fiber vacuum formed product lines. Works closely with application engineering team to provide superior technical support and best in class technical solutions to complex problems. Maintains cognizance of all market influences and able to provide management team competitive market knowledge and/or updates. Must be comfortable cold calling prospective customers and growth markets.A successful candidate is a self-driven, highly motivated individual that can demonstrate the ability to achieve yearly sales plan with an attention on growth and expanding his or her given territory.Role Overview:The Field Sales Engineer is responsible for obtaining annual sales program for specific sales territory as assigned by company management. Develops new accounts, markets, and sales of new products in accordance with the Company's Business Plan. Maintains highest level of knowledge possible of Company's products, their applications, services and policies. Services all customers within the assigned territory. Provides Company management with market information and competitive updates. Maintains cognizance of all market influences. Operates within assigned budget. Manages channels of distribution. Penetrates and develops new accounts while maintaining existing business and integrating product/process and application knowledge into successful territory plan. Calls on prospective customers, provides information and demonstrations. Assesses customer requirements and competitor activity.Alkegen Values - the incumbent is expected to perform the listed duties whilst 'Living' the Alkegen Values:• Meet or exceed sales plans.• Overnight travel expected (50% of time), primarily within the Territory but some overseas travel may be required.• Develop and execute territory plans.• Maximize time in front of customers in an efficient manner.• Provide accurate forecasts on a regular basis (weekly, monthly, etc).• Utilize CRM software to identify, progress, and close Opportunities. Use CRM to document and store Accounts and Contacts, Call Reports, Activities, etc.• Complete expense reports in time and under budget.• Create strategies to penetrate key competitive accounts.• Understand Value Based Sales Model to extract highest value from an opportunity. Understand pain points and value selling approach.• Work closely with application engineering team to continuously improve core knowledge on applications and products, selling skills, presentation skills and negotiation techniques.• Continuously improve selling, business, and management acumen.• Setup and lead regular sales calls with team.• Make technical presentations to large audiences (ie lunch and learns).• Present special programs: marketing/advertising programs, new products, training and educational seminars• Collect competitive information and communicate to Marketing and Growth organization.• Working closely with customer service management to manage and resolve issues and complaints: quality, delivery, AR and obsolescence.• Lead team to sell all products but concentrate on those contributing higher standard gross margins.Other Duties:• All other duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time or without notice.Qualifications/ Experience:• Ideal candidate will have previous experience in refractory products and existing relationships in the HPI, Oil and Gas and Petro-chemical industry.• B.S. Degree, Engineering preferred.• English does not have to be primary language but must be able to communicate in English when required.• Previous experience selling and negotiation on both small and large scales preferred.• Knowledge of refractory solutions and the marketplace preferred.• Demonstrated success selling technical materials or products in industrial markets.• Self-motivated with strong desire and ability to build relationships.• Knowledge of CRM & ERP systems, Incoterms, products and applications, competitive products, and drawings is preferred.• Ability to read engineering drawings, bill of materials, is preferred.• Proficiency in Microsoft Office Suite, Financial Statement Analysis, CRM (ideally Salesforce)If you are interested in being part of a world class sales function here at Alkegen then we would love to hear from you.At Alkegen, we strive every day to help people - ALL PEOPLE - breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world.Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran's status, or any other protected class."

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What You Should Know About Field Sales Engineer Petrochemical, Alkegen

Join Alkegen as a Field Sales Engineer in the vibrant city of Houston, MN, where you'll be at the forefront of our innovation-driven mission in the petrochemical sector. This role is perfect for someone who enjoys interacting with a variety of stakeholders - from engineers to procurement teams - and is eager to leverage their expertise in refractory solutions. As a Field Sales Engineer, you’ll be tasked with achieving your annual sales goals while developing existing accounts and discovering new opportunities within your assigned territory. At Alkegen, we pride ourselves on our state-of-the-art refractory and ceramic fiber products that enable breathtaking advancements in insulation and filtration technologies. You’ll be collaborating closely with our application engineering team to craft tailored solutions that perfectly meet the needs of our clients. Your efforts will directly contribute to expanding our market share and providing valuable insights to our management team on competitive landscape and market influences. Although the role involves around 50% travel, both domestically and possibly internationally, it also promises the excitement of working with industry-leading professionals. If you're a self-motivated go-getter with a passion for sales and building relationships, this is the opportunity for you to grow your career with a company committed to making the world breathe easier, live greener, and go further. We can’t wait to meet you and explore how you can help shape the future here at Alkegen!

Frequently Asked Questions (FAQs) for Field Sales Engineer Petrochemical Role at Alkegen
What are the responsibilities of a Field Sales Engineer at Alkegen?

As a Field Sales Engineer at Alkegen, your primary responsibility will be to achieve annual sales goals specific to your assigned territory. This includes developing new accounts, penetrating market opportunities, and providing superior technical support for our refractory solutions in the petrochemical and reformer furnaces sector. You will interact with multiple stakeholders, including engineers and contractors, ensuring that our products meet customer needs effectively. Additionally, you will create territory plans aligned with company objectives, maintain knowledge of market trends, and perform cold calls to prospect new clients.

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What qualifications are needed for the Field Sales Engineer position at Alkegen?

To qualify for the Field Sales Engineer role at Alkegen, candidates should ideally possess a Bachelor’s degree in engineering and have prior experience with refractory products in the oil and gas or petrochemical industries. Successful candidates typically exhibit strong relationship-building skills, proficiency in CRM and ERP systems, and the ability to read engineering documents. Experience in sales negotiation on various scales is also highly valued to effectively articulate the benefits of our technical materials to clients.

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How does a Field Sales Engineer at Alkegen manage customer relationships?

A Field Sales Engineer at Alkegen manages customer relationships by fostering and developing existing accounts while actively seeking to grow new ones. This involves understanding customer requirements, providing detailed product information, and making technical presentations to assist them in making informed decisions. Close collaboration with the application engineering team is crucial for delivering tailored solutions and ensuring customer satisfaction, ultimately leading to long-term partnerships built on trust and reliability.

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What does the fieldwork look like for a Field Sales Engineer at Alkegen?

Fieldwork for a Field Sales Engineer at Alkegen entails around 50% travel within their assigned territory, which is primarily in North America, with potential opportunities for international travel. This role requires making visits to customer sites, conducting presentations, and engaging with various departments like engineering and procurement to promote our refractory product line. You will spend your time effectively in front of customers to maximize interactions and deliver technical demonstrations, which are essential for showcasing the value of our offerings.

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What kind of training and support will a Field Sales Engineer receive at Alkegen?

At Alkegen, a Field Sales Engineer will receive comprehensive training and continuous support to enhance their expertise in refractory solutions, selling strategies, and market knowledge. The company encourages sales engineers to work closely with the application engineering team to improve their technical skills and develop effective selling and negotiating techniques. Regular meetings and collaborative sales calls help in sharing insights and best practices, ensuring that each team member has the tools and information needed to succeed.

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Common Interview Questions for Field Sales Engineer Petrochemical
Can you describe your experience with refractory solutions?

When answering this question, highlight specific projects where you've worked with refractory products, emphasizing your technical knowledge and understanding of the market. Discuss any challenges you faced and how you effectively addressed them, showcasing your problem-solving skills.

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How do you prioritize your accounts and plan your territory?

To tackle this question, explain your strategy for assessing account potential and prioritizing calls or visits. Mention how you evaluate customer needs, market trends, and the overall sales potential to create a ranked list of accounts to focus on.

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What strategies do you use to penetrate new markets?

Here, share examples of your methods for entering new markets, such as conducting market research or leveraging existing relationships. Discuss how you identify potential customers and the steps you take to introduce them to Alkegen’s products.

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How do you handle objections from customers?

Address this by describing your approach to qualifying customer concerns. Highlight your negotiation skills and how you align the product features with their specific pain points to ensure you provide a solution that resonates.

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Describe a time when you exceeded your sales targets.

For this question, recount a specific instance where you surpassed goals, detailing your strategies, hard work, and techniques. Discuss the outcome and what you learned from the experience that can apply to future sales efforts.

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How do you maintain knowledge of competitor products?

Focus on your methods for keeping informed about market trends and competitors. Describe how you gather information from industry reports, customer feedback, and competitor outreach to maintain a competitive edge.

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What role does teamwork play in your sales process?

Illustrate the importance of collaboration, particularly with engineering teams and marketing, to achieve sales goals. Discuss how you rely on their expertise to provide tailored solutions to your customers.

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How would you approach a cold call to a prospective customer?

Discuss your strategy for cold calling, including how you research the client beforehand, prepare your pitch, and establish rapport quickly. Emphasize the importance of listening and adapting your approach based on the client's responses.

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What tools or software do you find essential for managing your sales pipeline?

List the tools you use, such as CRM software, and explain how you effectively use these to track leads, document interactions, and manage your sales pipeline. Highlight how technology streamlines your workflow and helps close deals efficiently.

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Why do you want to work for Alkegen?

In your response, discuss your admiration for Alkegen’s commitment to innovation and sustainability, and how your values align with the company's mission. Highlight your desire to contribute to the company's success while growing professionally within their framework.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 11, 2025

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