Security Shift Supervisor - Unarmed - job 9 of 13

As a Security Shift Supervisor at Allied Universal®, your primary responsibilities include supervising and coordinating security personnel during your shift, ensuring quality service delivery, and acting as a liaison between site management and officers. You will provide coaching, recognition, and conduct disciplinary actions when necessary. Additionally, you'll need to effectively communicate and handle both common and crisis situations.

To qualify for the Security Shift Supervisor position at Allied Universal®, candidates must be at least 18 years old and hold a high school diploma or possess five years of verifiable experience. Strong written and oral communication skills are crucial, along with the ability to handle crisis situations efficiently. Candidates must also pass background checks and drug tests as part of the employment conditions.

Allied Universal® offers an attractive benefits package to Security Shift Supervisors, including medical, dental, and vision coverage, life insurance, retirement plans, and employee assistance programs. Full-time positions also come with various perks like company discounts, weekly or daily pay options, and opportunities to grow within the organization.

While previous security experience is beneficial, it is not required. Candidates with a high school diploma or equivalent education, along with five years of verifiable experience in a relevant job role, are also encouraged to apply for the Security Shift Supervisor position at Allied Universal®.

As a Security Shift Supervisor at Allied Universal®, you will need to be prepared to work in various environments and weather conditions, including cold, rain, and heat. The role requires you to stand or walk for extended periods, occasionally lift heavy items, and navigate stairs or ramps during your shifts.

In my previous role, I was responsible for overseeing a team of professionals, providing regular feedback and coaching to enhance their performance. I believe in fostering a supportive environment where team members feel valued and recognized.

I focus on remaining calm and assessing the situation to make informed decisions. I believe it's essential to communicate clearly with my team and stakeholders involved while ensuring everyone's safety and security.

Quality service begins with clear expectations. I regularly review performance metrics with my team and provide constructive feedback, creating an open dialogue for any challenges they might face to ensure continuous improvement.

Effective communication is paramount. As a Security Shift Supervisor, I need to be approachable and articulate, ensuring that my team knows they can reach out to me for guidance and that I can relay information efficiently to management.

Conflict resolution requires empathy and active listening. I would bring the involved parties together to understand each perspective, facilitating a solution that respects everyone's views while maintaining team harmony.

Prioritization starts with effective planning. I assess the most critical tasks, delegate where possible, and remain flexible to adapt to any unforeseen situations that might arise during the shift.

At my previous job, I implemented regular team briefings discussing specific security concerns. This proactive approach not only improved team vigilance but also enhanced overall client satisfaction with our security services.

I admire Allied Universal®’s commitment to diversity and inclusion, and I am excited about the opportunity to contribute to a company that values its employees and strives to build safer communities.

I ensure meticulous attention to detail when preparing reports. I keep a structured system for logging incidents and evaluations, reviewing documentation regularly to maintain accuracy and compliance with company policies.

Training a new officer involves going over policies and procedures comprehensively. I would pair them with an experienced officer during their shifts, providing constructive feedback and shadowing opportunities until they feel confident in their role.