Customer Support Assistant - job 10 of 22
Company Description
About Us
At Sharpcontra, we are committed to delivering exceptional experiences through precise planning, creative execution, and strong client relationships. Our team thrives on attention to detail and a passion for excellence in every event we coordinate. With a focus on professional development and innovation, Sharpcontra is a place where your ideas are valued and your growth is supported.
Job Description
Job Description
We are seeking a reliable and detail-oriented Customer Support Assistant to join our team in San Antonio, TX. The ideal candidate will provide top-tier assistance to clients by addressing inquiries, resolving concerns, and maintaining positive customer relationships. This position is key in ensuring client satisfaction and smooth daily operations.
Responsibilities
Respond to customer inquiries via phone, email, and in-person
Resolve customer issues promptly and efficiently
Maintain accurate records of customer interactions and transactions
Assist in processing orders, forms, and applications
Communicate with other departments to ensure seamless service delivery
Provide general administrative support as needed
Identify opportunities to improve customer service processes
Qualifications
Qualifications
High school diploma or equivalent required; associate degree preferred
Previous experience in customer service or administrative support
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Ability to work independently and as part of a team
Proficient in Microsoft Office and basic computer applications
Additional Information
Benefits
Competitive salary ranging from $40,000 to $52,000 annually
Opportunities for professional growth and internal advancement
Supportive team environment
On-the-job training and skill development
Full-time schedule with consistent hours
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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