Director - Finance, GMNS FP&A/P&L Management - job 3 of 5

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

How will you make an impact in this role?

Global Merchant Services is the merchant acquirer, processor and marketing partner for the millions of merchants around the world who accept American Express Cards. The Director of Global Merchant and Network Services Financial Planning and Analysis is responsible for providing and enabling centralized financial business analysis, decision support and strategic analysis for the Global Merchant and Network businesses.

The role sits within the BU FP&A organization, partnering closely with the GMNS CFO, Controllership, and other Corporate Planning teams. The Director will own end-to-end GMNS P&L reporting & forecasting activities and lead deep-dive results analytics, with a particular focus on driving comprehensive financial insights and a clear trajectory of the overall business momentum to finance leadership.

In addition, the director is expected to play an active role in enhancing the results and analytics capabilities of the organization, leveraging technology tools to support emerging data capabilities. The Director should be a self-starter who is comfortable challenging ideas, deliver superior analytics, and own complex deliverables in a global organization. 

This is an excellent opportunity for an individual to lead a strong global team and develop deep knowledge of the GMNS business, with regular and meaningful exposure to senior leadership, influencing executive reporting materials and messages.

Responsibilities:

This position will lead a team based in New York & India responsible for the following:

• Lead Annual Plan, Long range planning, & Monthly forecasting for the GMS business, especially focusing on key drivers such as volume impact to Merchant revenue streams, interest rate volatility on Net Interest Income, and OPEX management
• Drive detailed insights on GMNS P&L, including variance analytics, trend analysis and key messages, catering to diverse customer needs across GMNS CFO and CP&A senior leadership
• Partner on ad-hoc analytical projects from GMNS President’s Office and GMNS LFO, partnering closely across a wide range of stakeholders
• Enhance and automate AXP systems for planning & reporting cycle: leverage emerging technology and capabilities to drive improvements to enhance effectiveness and efficiency of planning and results processes; develop tools to enhance the monthly results process and focus on the core growth trends in the business
• Proactively monitor changes to the internal and external environment, linking them to financial impacts.
• Build, maintain, and leverage excellent relationships with key Finance and Business colleagues.
• Lead a global team - coach, mentor, and develop a talented team of colleagues

Minimum Qualifications:

• 6+ years of experience in Finance
• Track record of building relationships to influence decisions and drive results
• Strong analytical, organizational, and problem solving skills
• Adept at interpreting financial information to derive business insights
• Ability to synthesize complex data into an easy-to-understand message
• Experience with prioritizing multiple requests and managing tight deadlines
• Highly motivated with strong sense of accountability, initiative, and a ‘can-do’ attitude
• Strong customer focus with ability to anticipate needs and desire to meet them
• Proven people leadership skills demonstrating ability to develop and inspire through coaching and recognition
• Knowledge of Oracle and TM1 required

Preferred Qualifications:

• Lumi and other analytical experience will enhance any application
• MBA background will enhance any application

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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