You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
The Acquisition & Customer Marketing (ACM) team within the International Card Services (ICS) Centre of Excellence (CoE) drives market success across a portfolio of 23 international markets. The way we acquire, onboard, and grow engagement with our prospects across ICS is more important than ever to continue to enable the strong trajectory of ICS as the largest growth contributor to American Express.
This role is an exciting new opportunity as part of the International ACM organization to revolutionize the company’s future by attracting and acquiring new card members. ACM creates and collectively delivers the next horizon growth strategy, powered by investments, capabilities and marketing solutions that are customer centric, innovative and scalable.
Job Summary:
The COE SBS Acquisition Strategy Director will shape the company’s global SBS digital strategy, drive growth in ICS markets, and identify new opportunities. The Director will optimize digital efforts and ensure the future success of international SBS digital teams.
The international business aims to double SBS Revenue by 2028 while delivering consistent annual efficiencies. Accelerating SBS product portfolio acquisition is crucial to ICS growth. This role will advance the Small Business acquisition strategy with key partners and markets.
The successful candidate will design, deploy, and optimize the SBS omnichannel growth plan across International, focusing on Australia, Canada, Japan, UK, Germany, and Mexico. Projects include:
· Accelerate SBS Digital Acquisition by defining an optimal channel mix with local markets and analytics to achieve ambitious Revenue goals. Identify opportunities to expand high-impact channels through surgical test & learns for sustainable growth.
· Optimize Digital Investment to enhance efficiency across the Prospect Digital Journey and Offer Strategy to improve conversion rates. Collaborate with the partner ecosystem to launch market tests for performance refinement.
· Connect the partner ecosystem by evolving the SBS Acquisition Council and setting common projects and goals.
The Director will lead a team across Small Business and will be responsible for leading the strategic product acquisition growth agenda alongside critical partners including Card Product, Finance, GABM, Risk among others.
The ideal candidate will possess a deep understanding of international markets, strong leadership skills, and the ability to balance long-term strategy with short-term execution. This position requires a high level of analytical thinking, cross-functional collaboration, and an ability to influence senior stakeholders.
Key Responsibilities:
Required Qualifications:
Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Join American Express as a Director of Controller to lead financial reporting for AAC and drive impactful financial strategies.
Join American Express as an Associate in Digital Product Operations, where your skills will directly impact our payment solutions for customers globally.
Join AstraZeneca as a Senior Director, Strategy in Oncology R&D to drive transformative strategies that shape our pharmaceutical pipeline.
NBCUniversal is on the lookout for a strategic Director of Deal Strategy to lead distribution initiatives and innovative monetization strategies for its new entity, Versant.
Join AbbVie as an Associate Director, Field Planning & Incentive Compensation, to lead strategic analytics for our Oncology Franchise.
Blend is looking for a highly experienced Payments Program Manager to lead our FinTech growth initiatives in the US market.
Boeing seeks a Senior Engine Strategy Specialist to join their innovative Airplane Product Strategy team in Renton, WA.
Become a key player at Visa, supporting transformative initiatives in a pivotal Analyst role in Enterprise Transformation.
Driven by innovation, Vestcom is looking for a Strategy Manager to lead key initiatives and foster growth in the retail sector.
Join Texas A&M Agrilife Research as an Engagement Strategist, where your strategic insight will shape growth opportunities.
Join Ogilvy as a Strategy Intern and explore the dynamic world of advertising and strategy with a creative team.
Take the lead as Senior Director of Strategic Partnerships at 1Password, a transformative force in the cybersecurity domain.
Join NBCUniversal as a Sr. Manager, where you'll shape strategic initiatives for a leading media company in a dynamic and innovative environment.
Drive strategic M&A initiatives as a Head of M&A to enhance our growth trajectory in the evolving insurance brokerage landscape.
Beyond Finance is seeking a Strategy & Operations Associate to drive impactful initiatives and improve operational processes as part of our growing team.
American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.
5344 jobsSubscribe to Rise newsletter