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Executive /Administrative Assistant - job 19 of 20

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Overview

The Global Government Affairs group within the General Counsel’s Organization seeks an Executive Assistant who will provide administrative support to four Vice Presidents within the US Regulatory Relations (USRR) team and assist with meeting scheduling for regulatory interactions. This role requires attention to detail, problem-solving and collaboration skills, strong communication, and mastery of workplace technology. The ideal candidate must be motivated to help the team be successful, be experienced in handling a wide range of administrative tasks and be able to work independently and confidently under pressure. Being flexible, resourceful, and knowing how to navigate large organizations fluidly will also be critical to success in this position.

Key Expectations and Responsibilities:

  • Coordinate with offices across the Company to facilitate meetings
  • Manage complex calendars with discretion and care
  • Regularly interface with business executives, associates and other contacts at all levels of the organization
  • Support the USRR Project coordinator with scheduling regulatory meetings.
  • Create and update matters via the GCO Billing/Matter Tracking System
  • Reserve meeting rooms and coordinate and handle catering and audio-visual needs for team meetings and other larger GCO meetings
  • Manage end-to-end expense reporting and invoicing processes including submissions, review and monthly processing
  • Coordinate travel arrangements and logistics
  • Support the onboarding of new hires
  • Order office supplies and equipment
  • Support various ad-hoc projects as needed, including through substantive participation in meetings and use of MS Word, Excel and PowerPoint.

Minimum Qualifications

  • 2+ years of previous experience as an Executive or Administrative Assistant and familiarity with office management and technologies
  • Proven experience providing support to executives with exceptional organizational, administrative, and interpersonal skills
  • Proficient in MS Word, PowerPoint, Excel and Outlook and comfortable adapting to new technology
  • Self-motivated, proactive team player with strong initiative
  • Strong attention to detail with emphasis on accuracy, quality, timeliness and follow through
  • Enthusiasm to work collaboratively and proactively with the broader GCO team and build relationships across American Express
  • Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.
  • Excellent verbal and written communication skills (via phone, email, Webex and in-person)

Preferred Skills and Experience

  • Experience with American Express systems and processes such as Concur, Reserve, TechCare, Ariba, etc., or similar.
  • Bachelor’s degree is a plus

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Average salary estimate

$74950 / YEARLY (est.)
min
max
$49900K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive /Administrative Assistant, American Express

At American Express, we’re extending an invitation to join us as an Executive Administrative Assistant in New York, New York. If you have a knack for organization, communication, and technology, then you might just be the superstar we’re looking for! In this role, you will support four Vice Presidents within our Global Government Affairs team, primarily focusing on US Regulatory Relations. You’ll be in the heart of the action as you coordinate meetings across our organization, manage intricate calendars, and interface with both executives and colleagues. Your ability to handle multiple tasks simultaneously—like managing travel arrangements, expense reporting, and supporting team projects—will not only help your team shine but also give you the opportunity to make a real impact. We want someone who’s not just experienced but also proactive, enthusiastic, and a true team player. Being able to navigate through the different layers of our organization smoothly will be key, so if you are flexible and resourceful, this could be the perfect fit for you. Come join us and let’s lead the way together, ensuring that our commitment to exceptional customer experience shines through in everything we do. With American Express, you’ll have access to impressive career growth opportunities, great benefits, and a supportive work environment—where every contribution counts and diversity is celebrated. So, ready to make your mark with Team Amex?

Frequently Asked Questions (FAQs) for Executive /Administrative Assistant Role at American Express
What are the responsibilities of an Executive Administrative Assistant at American Express?

As an Executive Administrative Assistant at American Express, your core responsibilities will include providing administrative support to four Vice Presidents within the US Regulatory Relations team. This primarily involves coordinating meetings, managing complex calendars, arranging travel logistics, handling expense reporting, and facilitating communication across the organization. You’ll be pivotal in ensuring that our executives can focus on leadership tasks by managing the administrative intricacies efficiently.

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What qualifications are needed for the Executive Administrative Assistant position at American Express?

Candidates for the Executive Administrative Assistant role at American Express should have at least 2 years of experience in a similar administrative role, excellent organizational skills, and a firm grasp of office technologies such as MS Word, PowerPoint, Outlook, and Excel. A Bachelor’s degree is preferred but not mandatory. The ideal candidate will be a self-motivated team player with exceptional attention to detail and the ability to thrive in fast-paced environments.

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How does American Express support the professional development of Executive Administrative Assistants?

At American Express, supporting the professional growth of our Executive Administrative Assistants is a priority. We offer extensive training programs, mentorship opportunities, and access to career development platforms. You’ll have the chance to engage in various projects and gain exposure to different business functions, enhancing your skills and advancing your career trajectory within the organization.

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What is the work environment like for Executive Administrative Assistants at American Express?

The work environment at American Express for Executive Administrative Assistants is dynamic and collaborative. You’ll be part of a supportive team that values diversity and inclusion. With our flexible working model, you can expect a balance of onsite, virtual, and hybrid work options, catering to your personal and professional needs. Each colleague’s contributions are recognized, creating a positive culture where everyone feels they belong.

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What benefits does American Express offer to Executive Administrative Assistants?

American Express offers a competitive compensation package for Executive Administrative Assistants, which includes competitive base salaries, bonus incentives, comprehensive healthcare benefits, retirement savings plans with company match, generous parental leave, and access to wellness programs. We prioritize the holistic well-being of our employees, ensuring that they have the necessary support throughout their career journey.

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Common Interview Questions for Executive /Administrative Assistant
Can you describe your experience as an Executive Administrative Assistant?

When answering this question, highlight specific roles and responsibilities you've had as an Executive Administrative Assistant. Emphasize the skills you've honed, such as calendar management, communication, and project coordination, particularly in fast-paced environments like American Express.

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How do you prioritize tasks in a busy work environment?

Discuss your approach to prioritizing tasks by mentioning techniques you use, such as to-do lists, time-blocking, or digital project management tools. Reference examples where you successfully managed conflicting priorities to deliver results, situating your response in the context of supporting busy executives.

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What experience do you have with office management software?

Mention specific software you’re proficient in and provide examples of how you’ve used this technology in previous roles. Focus on MS Office Suite products, especially Word, PowerPoint, and Excel, and discuss how these tools have enhanced your productivity in an administrative role.

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How do you handle difficult situations that arise in an executive support role?

Demonstrate your problem-solving skills by sharing a specific situation where you had to navigate a challenge, such as scheduling conflicts or urgent tasks. Outline your thought process and the steps you took to address the issue while ensuring that your executive remained informed and supported.

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Why do you want to work for American Express?

Your answer should reflect your admiration for American Express’s commitment to diversity, innovative spirit, and dedication to customer service. Share your alignment with the company’s values and your excitement to contribute to a team that is recognized for its leadership in the financial services industry.

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Describe a time when you worked closely with senior executives.

Provide a detailed story that showcases your ability to communicate effectively and manage workflows. Emphasize the importance of discretion and professionalism in your interactions and how you contributed to facilitating their success as an executive.

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How do you adapt to new technology or software?

Share your proactive approach to learning new technologies, indicating how you usually familiarize yourself with new tools or systems. Mention any relevant experiences where adapting quickly to technology played a key role in your effectiveness as an Executive Administrative Assistant.

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What strategies do you use to ensure clear communication with your team?

Highlight your interpersonal skills and methods for maintaining open lines of communication, such as utilizing team collaboration tools, regular check-ins, and being approachable. Discuss how these strategies help you support your executives effectively at American Express.

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How do you handle confidential information?

Discuss your understanding of the importance of confidentiality in an administrative role. Share specific practices or policies you follow to protect sensitive information, demonstrating your commitment to maintaining trust and integrity, key values at American Express.

Join Rise to see the full answer
What is your approach to maintaining a work-life balance?

Share your thoughts on the importance of work-life balance and the strategies you employ to achieve it, such as setting boundaries with work hours or engaging in self-care practices. This response can illustrate that you recognize the significance of well-being, resonating with American Express’s employee-focused culture.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

4372 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 13, 2025

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