Senior Manager-Airline Revenue Management - job 3 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express entered the travel agency business in 1915 and today is one of the world’s largest luxury travel and lifestyle service networks. The Travel & Lifestyle Services (TLS) business provides exclusive access, differentiated value, extraordinary service, and unrivaled expertise to premium Card Members seeking leisure or business travel, as well as a variety of lifestyle services. The TLS COE (Center of Excellence) is tasked with uniting the travel and lifestyle benefits and strategic travel partner relationships globally to create structured and focused plans towards advanced Card Member engagement with Amex travel benefits.

How will you make an impact in this role?

The Revenue Management & Insights team within Amex Travel is a newly forming, fast-growth division that will play a key role in informing our global travel strategy, strengthening partner relationships, and catalyzing overall enterprise business growth through data driven insights and financial reporting.

In this role, you will be responsible for data analytics and financial planning to inform the Amex Travel partnerships team on incentive structures that will advance our partner relationships with top travel brands. You will be focused on supporting the revenue management strategy to optimize partner contracts and sales performance.

To achieve these ambitions, it will be important for this candidate to effectively collaborate with enterprise stakeholders, including the Account Management, Marketing and Finance teams.  The ideal candidate will have excellent interpersonal, communication, and presentation skills.  Given the nature of these partnerships, it is essential that candidates have experience working in the airline industry, especially in airline revenue management 

Responsibilities:

• Formulating and executing pricing and inventory management strategies
• Providing data analysis, project management, contract negotiation and partnership management
• Creating, Identifying, and supporting new revenue drivers 
• Supporting new product development to drive engagement and deepen partnerships
•  Participating and leading strategic projects
• Creating and maintaining key relationships with internal stakeholders and external contacts
• Effectively communicating revenue performance and competitive market dynamics
• Own and manage core revenue and analytics KPIs through dynamic dashboards, executive presentations, and progress tracking. 
•  Develop robust processes for reporting dashboards and KPIs.
• Implement strategies that drive revenue growth generation among key customer segments and revenue centers.

Qualifications:

• ***Previous experience in the airline industry is required***
• Strong background in data-driven strategy, and revenue management
• Extensive functional and technical understanding of pricing, trade investment, and product mix management.
• Advanced analytical skills, with expertise in targeting, segmentation, reporting and measurement, multivariate analysis, modeling, sales, revenue management systems, pricing strategies and market analysis.
• Ability to build strong relationships with internal and external business partners globally.
• Outstanding collaboration skills, ability to work across teams regardless of reporting lines, to achieve joint outcomes.
• Excellent written and verbal communication skills with the ability to explain technical concepts and analytics-driven findings to non-technical collaborators.
• Bachelor’s degree in a quantitative field (e.g., statistics, engineering, math, science, economics, etc.). Advanced degrees preferred.
• Minimum of 3-5 years in revenue management roles

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.