Outside Sales / HVAC - Columbia, SC

As an Outside Sales Representative at ARS-Rescue Rooter in Columbia, SC, your primary responsibilities include connecting with customers to offer HVAC upgrades and system replacements. You will manage warm sales leads provided by ARS, eliminating the need for cold calling or canvassing. You'll also be engaged in delivering exceptional customer service, providing financing options, and ensuring customers are well-informed about their choices.

To apply for the Outside Sales position at ARS-Rescue Rooter in Columbia, SC, you should have prior experience in selling residential services. Strong communication skills, a proven work ethic, and the ability to travel to appointments using a company vehicle are also necessary. Candidates should be comfortable working in various environments, including attics and crawl spaces, and must pass pre-employment checks.

As an Outside Sales Representative at ARS-Rescue Rooter, you will receive comprehensive training from our dedicated Learning & Development team. This training covers technical skills, sales techniques, safety protocols, and leadership development. This ensures that you are well-prepared to meet customer needs and thrive in your role, all while having opportunities for professional growth.

Outside Sales Representatives at ARS-Rescue Rooter in Columbia, SC enjoy an industry-leading benefits package. This includes health insurance options starting as low as $5 per week, a 401(k) plan with company match, paid time off, and discounts with partnered accounts. Additionally, you will receive a company-paid vehicle, gas card, phone, and computer to facilitate your work.

The compensation structure for the Outside Sales role at ARS-Rescue Rooter includes uncapped commissions allowing earnings between $100k to $200k+ annually. After training, you will earn a draw or commission through weekly settlements, ensuring that your hard work and sales success are well rewarded.

When answering this question, highlight any previous sales roles, especially those related to HVAC or residential services. Discuss specific achievements and how you closed sales, focusing on your understanding of customer needs.

Customer objections are common, so discuss your approach to listening and empathizing with customer concerns. Explain how you leverage product knowledge and communication skills to address objections and turn them into opportunities.

Be prepared to explain how you identify potential leads, use referrals, and maintain networks. Discuss the importance of lead nurturing and building relationships in generating and capitalizing on warm leads.

Sharing a story about a lost sale shows humility and a willingness to learn. Discuss the specific circumstances, your reflections on how you could have approached it differently, and what actions you've taken to improve since then.

Discuss your time management skills and how you prioritize tasks effectively. Mention tools and methods you use for scheduling appointments while ensuring customer follow-ups and keeping records updated.

Before the interview, research ARS-Rescue Rooter’s services, such as HVAC, plumbing, and electrical solutions. Share your findings and show your enthusiasm for the company's commitment to customer service.

Talk about how collaboration with other team members, such as installation crews and support staff, enhances customer satisfaction and streamlines the sales process, ultimately driving success.

Discuss qualities like resilience, great communication skills, and the ability to connect with customers personally. Emphasize that building relationships is crucial for long-term success.

Mention your approach to research and networking. Discuss strategies such as attending local events, connecting with communities, and using social media platforms to establish credibility and connections in the new territory.

Express your interest in the company culture, commitment to innovation, and strong support for employees. Relate it to your career goals and how you see yourself contributing to the company's success.