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Job details

Senior HVAC Service Tech-Katy,TX

Company Name

ARS-Rescue Rooter

Overview

 

American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

 

Check out what we offer:

  • Access to insurance available at 31 days of employment
  • Low-cost Medical Insurance options, starting at $5 per week
  • Dental and Vision Insurance options
  • Health Savings Account or Flexible Spending Account
  • 401(k) with company match
  • HSA and Flexible Spending Account
  • Paid Time Off & Holiday Pay
  • Company paid life insurance
  • Learn more by visiting www.myarsrewards.com/ 

 

Responsibilities

At ARS, the value of your customer service delivery will never go unnoticed, the opportunity for career advancement is abundant and the income potential is high! We are seeking HVAC Technicians who can troubleshoot, service, and repair residential heating and cooling systems.

 

Technicians can expect:

  • Year-round full-time work.
  • High performers will have the opportunity to earn more than $100k per year.
  • Paid orientation, paid training, and weekly direct deposit payroll.
  • NO On-Call, NO Overnight work and Flexible Shift Schedules available at most locations.
  • Fully Stocked, Take Home company vehicle and gas card.
  • Professional uniform and cleaning service.
  • Comprehensive Training Opportunities provided by in-house Learning & Development team.
    • Training including but not limited to technical, sales, safety, leadership, systems training.
  • National Network to support professional growth & development and provide transfer opportunities.

As the employer of choice, we offer an Industry-Leading Benefit Package:

  • Choose from one of FOUR health insurance options, starting as low as $5 per week!
  • HSA (Health Savings Account) and annual company contribution for specific plans.
  • FSA (Flexible Spending Account) for specific plans.
  • Dental and Vision Insurance options.
  • 401(k) with weekly match contribution
  • 13 PTO Days + 8 Paid Holidays
  • Company-paid life insurance policy, Short-term disability, long-term disability (additional life insurance options are also available)
  • Discount Programs with our partnered accounts (Childcare, Personal cell phone, auto, insurance, etc.)

Qualifications

  • At least 5 years of RESIDENTIAL HVAC experience.
  • EPA Certification (Certification assistance may be available).
  • A proven work ethic with excellent customer service and communication skills. 
  • Willingness to go into attics, crawl spaces and lift heavy objects on a regular basis.
  • Willingness to put in long, sporadic hours and/or weekends when necessary. 
  • All candidates are required to undergo pre-employment drug screen, background checks and must have a valid drivers license with good driving record.

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. **Sign-On Bonuses may be available, amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy. 

 

Average salary estimate

$100000 / YEARLY (est.)
min
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$100000K
$100000K

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What You Should Know About Senior HVAC Service Tech-Katy,TX, ARS-Rescue Rooter

If you're a seasoned professional ready to take your career to the next level, ARS-Rescue Rooter in Katy, TX is seeking a Senior HVAC Service Tech to join our dynamic team! With over 45 years of service in HVAC, Plumbing, and Electrical solutions, we pride ourselves on delivering exceptional customer service and high-quality work. Here, your hard work and dedication won’t go unnoticed, as we recognize and reward high performers—many of whom earn over $100k annually! As a Senior HVAC Service Tech, you'll be responsible for troubleshooting, servicing, and repairing residential heating and cooling systems, ensuring homeowners are comfortable year-round. Enjoy the perks of a fully stocked company vehicle for take-home use, a flexible schedule, and opportunities for comprehensive training tailored to your professional growth. We also offer an industry-leading benefits package that includes health insurance options starting from just $5 a week, paid time off, a robust 401(k) plan, and so much more. At ARS, not only will you enhance your skills, but you will be part of a national network that supports your development and provides numerous opportunities for advancement. Join a team where you can thrive and help make a difference in the lives of our customers!

Frequently Asked Questions (FAQs) for Senior HVAC Service Tech-Katy,TX Role at ARS-Rescue Rooter
What are the primary responsibilities of a Senior HVAC Service Tech at ARS-Rescue Rooter in Katy, TX?

As a Senior HVAC Service Tech at ARS-Rescue Rooter in Katy, TX, your primary responsibilities will include troubleshooting, servicing, and repairing residential heating and cooling systems. You'll ensure that equipment operates efficiently and meets customer expectations, all while delivering exceptional customer service. Your hands-on expertise will play a critical role in maintaining our high standards and keeping our clients comfortable year-round.

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What qualifications are necessary for the Senior HVAC Service Tech position at ARS-Rescue Rooter?

To qualify for the Senior HVAC Service Tech position at ARS-Rescue Rooter, candidates must have at least five years of residential HVAC experience and possess an EPA certification. A strong work ethic, excellent communication skills, and a willingness to work in various conditions are essential. If you have these attributes and a valid driver's license with a good driving record, you could be the perfect fit for this role!

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What benefits do Senior HVAC Service Techs receive at ARS-Rescue Rooter in Katy, TX?

At ARS-Rescue Rooter, Senior HVAC Service Techs enjoy an industry-leading benefits package that includes health insurance plans starting at only $5 per week, a 401(k) with weekly matching contributions, paid time off, and company-paid life insurance. Additionally, we provide comprehensive training opportunities and various employee discount programs to ensure our team feels valued and well-supported.

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Is there an opportunity for training and career advancement for Senior HVAC Service Techs at ARS-Rescue Rooter?

Absolutely! ARS-Rescue Rooter values professional growth and provides comprehensive training opportunities for Senior HVAC Service Techs. Our in-house Learning & Development team organizes training in technical skills, sales, safety, and leadership to help you advance your career. With our national network, there are multiple avenues for career progression within the company.

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Does ARS-Rescue Rooter in Katy, TX offer flexible working hours for Senior HVAC Service Techs?

Yes, ARS-Rescue Rooter offers flexible working schedules for Senior HVAC Service Techs in Katy, TX. Enjoy the advantage of no on-call or overnight work, allowing you to maintain a work-life balance while providing exceptional service to our customers. We understand that flexibility can enhance job satisfaction and productivity.

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Common Interview Questions for Senior HVAC Service Tech-Katy,TX
What experience do you have with residential HVAC systems?

When answering this question, be specific about your background, mentioning any relevant brands, systems you’ve worked on, and troubleshooting scenarios. Highlight any specialized training or certifications you have, as well as the complexity of the HVAC systems you've handled in the past.

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How do you prioritize safety when working on HVAC systems?

Discuss the importance of adhering to safety protocols, using personal protective equipment, and following proper procedures to ensure your safety and that of clients. Share specific examples of how you demonstrate safety precautions when performing repairs or installations.

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Can you describe a time when you provided excellent customer service?

Provide a specific instance where your exceptional customer service skills directly impacted a customer's experience. Explain how you resolved their issue, communicated effectively, and ensured their satisfaction with your work to demonstrate your commitment to service excellence.

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How familiar are you with EPA regulations and compliance?

Discuss your understanding and experience regarding EPA regulations, particularly those relevant to HVAC practices. Mention your certification status and how you ensure compliance in your everyday work, emphasizing your commitment to environmentally responsible practices.

Join Rise to see the full answer
What methods do you use to troubleshoot HVAC issues?

Describe your systematic approach to troubleshooting, including steps you take to diagnose problems and the tools or technology you utilize. Mention your analytical skills and how you apply your knowledge to find effective solutions quickly.

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How do you handle stressful situations or tight deadlines?

Explain your strategies for managing stress and maintaining composure in high-pressure situations. You could share how you prioritize tasks, communicate with your team, and ensure job completion without compromising quality.

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What training or certifications do you possess related to HVAC?

Provide an overview of your relevant certifications and training, such as those from EPA or specialized HVAC courses. Emphasize how this knowledge has prepared you for the challenges faced in the field and enhances your competencies as a Senior HVAC Service Tech.

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Can you explain the importance of regular HVAC maintenance?

Discuss how regular HVAC maintenance is crucial for system efficiency, longevity, and cost savings for homeowners. Highlight your experience performing routine check-ups and how you educate customers about the benefits of proactive maintenance.

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What motivates you to excel in your role as a Senior HVAC Service Tech?

Share your passion for providing quality service and how this drives your work. Discuss personal goals, your commitment to continuous learning, and the satisfaction you derive from solving complex problems and making customers happy.

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Where do you see yourself in five years as an HVAC technician?

Discuss your career aspirations within ARS-Rescue Rooter, mentioning your desire for continuous professional development and potential leadership roles. Highlight your commitment to enhancing your skills and exploring advancement opportunities as they arise.

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ARS operates a network of more than 70+ company-owned, locally-managed service locations spanning 24 states, with approximately 7,000 employees. United by Exceptional Service®, the ARS / Rescue Rooter Network serves both residential and light com...

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DATE POSTED
April 12, 2025

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