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Principal Technical Product Manager

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct—costing tens of billions of dollars a year. We can do better.

At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse—from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding.

We are seeking a highly experienced Principal Technical Product Manager to drive the strategy, development, and execution of our integrations with customers, overall API ecosystem, and related initiatives. High-quality integrations are a cornerstone of our product offering and a key strategic differentiator for the business. You will collaborate closely with Engineering, Client Engagement, and customers to ensure we are building appropriate solutions to solve our most important customer integration needs.

You will…

🎯 Define and own the vision, strategy, and roadmap for customer integrations and API offerings, ensuring alignment with business goals and customer needs.

⚙️ Partner with engineering teams to design scalable, high-performing APIs and data synchronization frameworks that support real-time and batch data exchange.

🤝 Collaborate with enterprise customers, developers, and internal teams to gather requirements, prioritize features, and improve API usability.

🔄 Oversee data flow strategies to ensure accuracy, reliability, and consistency across systems, leveraging best-in-class synchronization techniques.

📈 Define success metrics, monitor adoption, and continuously optimize the performance of integrations and APIs.

🔐 Work closely with security teams to ensure that all integrations comply with industry standards and regulatory requirements.

You have…

💼 Experience as a technical product manager, with a focus on APIs, integrations, and data synchronization.


🛠️ Strong understanding of RESTful APIs, webhooks, ETL processes, data synchronization methodologies, and API security best practices.

🌐 Experience in SaaS, enterprise software, or data-driven products.


💬 Excellent ability to translate technical concepts into business value for stakeholders at all levels.


🧩 Proven track record of solving complex data integration challenges and driving technical innovation.

Benefits:

🤑 Competitive Compensation: Enjoy a competitive salary and equity package!

🏥 Comprehensive Health Care: Access to multiple medical plans with an HSA option and minimal out-of-pocket expenses. Certain plans covered 100%.

🦷 Dental Insurance: We protect those pearly whites

👀 Vision Insurance: Everyone can see clearly now at Assured

🌧 Life Insurance: It's on the house! Provided at no cost to you

🏄 Paid Time Off: Uncapped vacation days and paid holidays. Take that vacation!

👶 Family Leave: Maternity and paternity leave options

📈 Financial Wellness: 401(k) contribution with Assured contributing 3% of your income, even if you don't contribute

👪 Flexible Spending Accounts: Health and dependent care FSAs for pre-tax flexible spending

Our Commitment:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Average salary estimate

$140000 / YEARLY (est.)
min
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$120000K
$160000K

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What You Should Know About Principal Technical Product Manager, Assured

Join Assured as a Principal Technical Product Manager and be part of an exciting journey to modernize the insurance landscape! Based in Palo Alto, your role will be instrumental in transforming how claims are processed, utilizing cutting-edge software solutions that enhance the experience for some of the world's largest insurers. The position involves driving the strategy, development, and execution of our integrations and API ecosystem. In this dynamic role, you'll collaborate closely with Engineering, Client Engagement, and key customers, ensuring we craft high-quality integrations that align with business goals and customer needs. As you define and own the vision for customer integrations, you'll partner with engineering teams to design robust, scalable APIs that support real-time and batch data exchanges. Plus, you'll oversee data flow strategies to ensure data accuracy and reliability. Your technical expertise will be pivotal in paving the way for innovative solutions and optimizing the performance of our APIs. Assured is committed to fostering a collaborative environment where your insights and expertise can shine. If you're passionate about driving technical innovation and solving complex integration challenges in the SaaS space, then this could be the perfect fit for you! We're ready to take our technology-driven solutions to the next level, and we're looking for someone like you to lead the way!

Frequently Asked Questions (FAQs) for Principal Technical Product Manager Role at Assured
What are the key responsibilities of a Principal Technical Product Manager at Assured?

As a Principal Technical Product Manager at Assured, your key responsibilities will include defining the vision and roadmap for customer integrations and API offerings. You'll closely partner with engineering teams to design high-performance APIs, oversee data flow strategies, and collaborate with customers to gather requirements. Additionally, you'll focus on optimizing the performance of integrations and ensuring they meet industry standards.

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What qualifications are required to become a Principal Technical Product Manager at Assured?

To qualify for the Principal Technical Product Manager position at Assured, candidates should have substantial experience as a technical product manager, particularly in APIs, integrations, and data synchronization. A strong understanding of RESTful APIs, ETL processes, and data security best practices is essential, along with excellent communication skills to translate technical concepts into business value.

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How does the role of Principal Technical Product Manager contribute to the success of Assured?

The Principal Technical Product Manager plays a critical role at Assured by driving the strategy behind customer integrations and API offerings. By ensuring high-quality integrations and alignment with business goals, you directly impact the efficiency and reliability of claims processing for major insurers, contributing significantly to the success and modernization of the insurance industry.

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What benefits can I expect as a Principal Technical Product Manager at Assured?

As a Principal Technical Product Manager at Assured, you can expect a competitive compensation package that includes salary and equity options, comprehensive health care plans, dental and vision insurance, life insurance at no cost, unlimited paid time off, family leave, and a 401(k) with contributions from Assured. It's all about taking care of our team members!

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What type of work culture does Assured promote?

Assured promotes a collaborative and diverse work culture where innovation and technical excellence are highly valued. We believe in empowering our employees, providing them with the tools and environment to thrive, and commit to being an equal opportunity employer that values diversity and inclusivity in every aspect of our work.

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Common Interview Questions for Principal Technical Product Manager
Can you describe your experience with API design and implementation?

When preparing to answer this question, focus on specific projects where you've designed or implemented APIs. Include the technologies you used, the challenges you faced, and how you ensured the APIs met user needs. Highlight any measurable outcomes that demonstrate your impact on the projects.

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How do you prioritize features when working on integrations?

In your response, discuss your approach to prioritization, such as using metrics like customer feedback, business goals, and technical feasibility. Explain how you communicate these priorities to teams and ensure alignment with stakeholders to drive effective decision-making.

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What methodologies do you use for data synchronization?

When answering this question, demonstrate your technical knowledge by discussing different data synchronization methodologies you are familiar with, such as event-driven architectures or batch processing. Provide examples from your past experiences and how you applied these methods to solve specific problems.

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How do you ensure the security of APIs you oversee?

Emphasize your understanding of API security best practices, such as OAuth or API gateways. Talk about your experience in conducting security assessments, implementing authentication and authorization protocols, and collaborating with security teams to maintain compliance with industry standards.

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Describe a challenging data integration problem you solved.

Use this opportunity to share a specific challenge you encountered, the steps you took to analyze the problem, and the solution you implemented. Highlight the collaboration involved with various teams and the positive outcomes that resulted from your approach.

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How do you measure the success of API integrations?

When answering, describe the key performance indicators (KPIs) you track to measure success, such as adoption rates, response times, and user satisfaction. Discuss your experience in collecting and analyzing this data and using it to inform future improvements.

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What role does customer feedback play in your product strategy?

Discuss how you actively seek and incorporate customer feedback into your product strategy. Share examples of how customer insights have influenced your decisions in feature prioritization or enhancements in previous roles.

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How do you work with engineering teams to ensure successful product delivery?

Highlight the importance of clear communication and collaboration. Discuss how you've built strong relationships with engineering teams, facilitated agile practices, and engaged in regular check-ins to align on goals and timelines for successful product delivery.

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What is your approach to managing cross-functional teams?

Describe your approach to fostering collaboration among cross-functional teams. Emphasize the importance of establishing a shared vision, setting clear expectations, and using tools that facilitate ongoing communication and feedback to drive successful outcomes.

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What innovations have you contributed to previous projects?

Share specific examples of innovations you've brought to previous projects, whether through introducing new tools, processes, or technologies that improved efficiency or user experience. Highlight your role in conceptualizing and implementing these innovations.

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EMPLOYMENT TYPE
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DATE POSTED
April 3, 2025

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