Job details

Mobile/In-Store Repair & Sales Technician

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Flex Tech

Beaumont, TX

$18/hr + unlimited sales commission

Our Flex Tech role has a big-time impact! Our technicians conveniently repair mobile devices & electronics wherever our customers are (their shop, home, or workplace). If you enjoy helping people repair and get to know their tech devices, this role is for you. You will spend time working in the store repairing devices, selling home+ and accessories, and driving to customer locations in a company-provided van to repair their electronic devices and sell home+ while delivering our award-winning personalized customer experience.

Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.

Starting Pay - $18, per hour + uncapped sales & repair incentive potential

Average incentive potential of $510/month & Top incentive potential of $611/month, based on performance

As a Flex Tech, you will perform the activities listed below while working in a retail store and a company-provided vehicle ;

Resolve customer issues by troubleshooting and repairing their electronic devices
Expand your knowledge of uBreakiFix & Asurion culture and products
Deliver world-class customer service
Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction both in the store and while in the van servicing the customer
Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs
Perform in your role and achieve your goals by succeeding in sales goals, providing excellent service and technical/repair support, and creating satisfied customers in accordance with Asurion’s Core Values
Demonstrate Asurion’s Core Values in all interactions
Be responsible for inventory management

Here’s what you’ll bring to the team:

A passion for solving problems and delivering solutions
A love for people and the devices that enrich their lives
Must have a valid driver’s license and an acceptable driving record
One year of customer service/retail sales experience preferred
A willingness to learn and leverage sales resources provided by Asurion
Reliability and flexibility when it comes to dealing with difficult situations
The ability to quickly adapt in an ever-changing environment
Motivated to meet and exceed evolving key performance objectives
Ability to work a flexible retail schedule, including weekends and holidays
Six months experience with product service support or electronics troubleshooting
Knowledge of mobile devices and operating systems
High School diploma or equivalent preferred
Strong oral and written communication skills
Strong teamwork and collaboration skills
Basic knowledge of Microsoft Office

Get to know us:
As the world’s leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.

Average salary estimate

$37800 / YEARLY (est.)

min

max

$33600K

$42000K

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What You Should Know About Mobile/In-Store Repair & Sales Technician, Asurion

Join the Flex Tech team in Beaumont, TX as a Mobile/In-Store Repair & Sales Technician with Asurion, where you’ll play a key role in enhancing the lives of our customers! If you have a knack for fixing mobile devices and electronics and love interacting with people, this full-time position at uBreakiFix is designed for you. Starting at $18 per hour, along with uncapped sales commissions, this role allows you to balance working in-store and hitting the road in a company-provided van. Your day will involve diagnosing and repairing various electronic devices, selling our innovative Connected Home products, and ensuring every customer receives our signature personalized service. You’ll also have the chance to educate customers about their technology needs, while being part of a supportive team that thrives on integrity and sales excellence. With opportunities to earn an average of $510 monthly in incentives, and up to $611 for top performers, the potential for growth is tremendous! As a Mobile/In-Store Repair & Sales Technician, you’ll not only resolve tech issues but also diversify your skill set while embodying Asurion’s Core Values. What’s more, you'll benefit from an environment where learning and collaboration are prioritized. If you’re passionate about technology and dedicated to providing solutions, then this is the perfect opportunity for you to make a difference in people's tech experiences and advance your career alongside a leading tech care company!

Frequently Asked Questions (FAQs) for Mobile/In-Store Repair & Sales Technician Role at Asurion

What are the key responsibilities of a Mobile/In-Store Repair & Sales Technician at Asurion?

As a Mobile/In-Store Repair & Sales Technician at Asurion, your primary responsibilities include repairing electronic devices, troubleshooting customer issues, and delivering exceptional customer service both in-store and on-site. You’ll also be involved in selling Connected Home products while ensuring that you help customers understand their technology better.