Retail Sales Consultant Weatherford Ridge

As a Retail Sales Consultant at Weatherford Ridge, you will leverage a consultative sales approach to assist customers in selecting the right products for their needs. You will engage with customers face-to-face and through phone calls to help them understand our offerings, while also meeting sales targets and earning commissions.

For the Retail Sales Consultant position at AT&T, prior retail or customer-facing experience is a plus, but is not mandatory. We value enthusiasm and a willingness to learn; therefore, you’ll receive thorough training and coaching to help you excel in your role as you meet and exceed your sales goals.

As a Retail Sales Consultant at Weatherford Ridge, you can earn between $16.0125 and $18.8625 per hour, in addition to commissions. Top sellers can earn over $62,460 annually due to the uncapped commission structure when meeting sales goals!

Retail Sales Consultants at AT&T enjoy numerous benefits including medical, dental, and vision coverage, a 401(k) plan, tuition reimbursement, paid time off, sick leave, and employee discounts on eligible AT&T mobility plans and accessories, ensuring a comprehensive benefits package.

The work schedule for Retail Sales Consultants at Weatherford Ridge typically spans from 9 AM to 9 PM, including weekends. Monthly seniority-based schedules are provided two weeks in advance to accommodate personal plans while ensuring team availability for our customers.

When discussing your sales experience, focus on specific roles in customer service or retail where you successfully assisted customers in making purchase decisions. Highlight any relevant sales metrics you've achieved and how your approach helped to enhance customer satisfaction.

Answer this by illustrating your strategy for addressing concerns without being defensive. It's essential to listen, empathize, and present additional information that reassures the customer while aligning their needs with the solutions you offer.

Discuss techniques you’ve utilized in past roles that helped you meet or exceed sales targets, such as creating rapport with customers, leveraging product knowledge, or using upselling/cross-selling strategies to increase sales volume.

Reflect on personal motivation strategies such as setting daily goals, maintaining a positive outlook, or utilizing slow times to enhance your sales skills. Detail how these methods have driven you to continue working effectively any challenges.

Display your knowledge by researching the current product offerings of AT&T, including mobile devices, internet services, and bundles. Tailor your response to show how familiar you are with both popular and new products and how they meet customer needs.

Share your ability to adapt your communication style to match customer needs. Discuss how you prioritize clarity and understanding, ensuring that customers feel comfortable expressing their needs and concerns during the conversation.

Illustrate your teamwork philosophy by sharing examples of how collaborating with colleagues has led to successful sales outcomes. Mention active communication and sharing best practices as ways you contribute to a team's success.

Express enthusiasm for technology and learning as a part of your role. Discuss how you take initiative in researching new products, participating in training sessions, and staying updated on industry trends to provide the best customer service.

Offer a situation where you went above and beyond to satisfy a customer's needs. Include details about the challenge, the outcomes, and the value to the customer, emphasizing your ability to create positive experiences even under pressure.

To answer this, express your passion for technology and desire to help customers stay connected, along with alignment to AT&T’s values. Describe how you see yourself thriving in a dynamic environment where you can deliver impactful sales experiences.