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Principal Site Reliability Engineer - job 2 of 3

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

We are looking for a reliability expert who is passionate about scaling Cloud services to join our growing SRE teams. An ideal candidate is someone who is aware of current industry trends (particularly those related to reliability) and who thrives on working with a diverse set of partners, who can articulate the business impact of a problem and can also dive deep into the technical solution.

We'd love it if you brought a deep understanding of modern Cloud infrastructure, programming expertise, operational experience and a desire to change the status quo. We're looking for an engineer who can analyze and help improve our services and processes to get us to an even higher level of reliability, performance, scalability, and cost efficiency. You'll achieve this by crossing team and functional boundaries to advocate for reliability methodologies and will work with a variety of platform, product and SRE teams to both build reliability into our platform and drive adoption of those practices into our products. In other words, you'll be the driving force for change! You will report directly to a Senior Engineering Manager.

Qualifications

On your first day, we'll expect you to have:

  • Expert-level proficiency with 8+ years experience in at least Java.

  • Expert-level proficiency with 5+ years experience in public cloud offerings (AWS components like EC2, CloudFormation, RDS / Aurora, Caches, SQS - or equivalents, e.g. in GCP / Azure).

  • Expert-level proficiency with 5+ years experience in operating high-availability, fault-tolerant, scalable, distributed software in production: building monitoring into your code, tweaking dashboards, defining alerts, writing runbooks, etc.

  • Experience in driving large, complex, cross-organizational initiatives from inception to completion.

  • Excellent communication skills in written and verbal forms, and an ability to communicate complex technical issues to a range of technical and non-technical audiences (management, peers, clients).

  • Experience in leadership positions, able to influence others and drive impactful outcomes through delegation.

  • An ability and desire to mentor and coach engineers.

It would be great, but not mandatory if you had:

  • Expertise in datastores (RDBMS, time-series-database, NoSql, search, analytics).

  • Expertise in JVM, Garbage Collection, and Performance Tuning.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $205,700 - $274,300

Zone B: $185,200 - $246,900

Zone C: $170,800 - $227,700

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Our perks & benefits

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

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Average salary estimate

$222550 / YEARLY (est.)
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$170800K
$274300K

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What You Should Know About Principal Site Reliability Engineer, Atlassian

At Atlassian, we’re on the lookout for a Principal Site Reliability Engineer to join our talented San Francisco team. We believe in flexibility, allowing all Atlassians to choose their work environment—whether that's from home, in the office, or a hybrid of both. This role is perfect for someone who’s passionate about scaling Cloud services and has a proven track record in reliability engineering. As a key player, you’ll collaborate closely with a diverse group of partners across teams, pushing for innovative solutions while ensuring reliability is at the forefront of our products. Your expertise in modern Cloud infrastructure and deep programming knowledge will be essential as you analyze our services and processes to enhance performance, scalability, and reliability. If you're excited about driving change and mentoring fellow engineers while advocating for best practices, then this is the role for you. You'll also be contributing to impactful cross-organizational initiatives, ensuring our services meet the highest standards. At Atlassian, we empower you to unleash your potential and foster environments where teams can collaborate effectively. Let’s create something amazing together!

Frequently Asked Questions (FAQs) for Principal Site Reliability Engineer Role at Atlassian
What are the responsibilities of a Principal Site Reliability Engineer at Atlassian?

A Principal Site Reliability Engineer at Atlassian is tasked with enhancing and scaling Cloud services, ensuring high availability and performance. This role involves collaborating across teams, advocating for reliability methodologies, and leading complex initiatives from inception to completion. You'll analyze, improve, and monitor our services, ensuring they meet top-tier reliability and scalability standards.

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What qualifications are needed for the Principal Site Reliability Engineer role at Atlassian?

To qualify for the Principal Site Reliability Engineer position at Atlassian, candidates should possess expert-level proficiency in programming languages like Java and have extensive experience with public Cloud services such as AWS. Key qualifications include 8+ years of experience in software engineering, and 5+ years in operating high-availability distributed systems, as well as strong communication and leadership skills.

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What kind of experience is beneficial for a Principal Site Reliability Engineer at Atlassian?

Experience in leadership roles, with the ability to influence and mentor engineers, is vital for the Principal Site Reliability Engineer at Atlassian. Additionally, familiarity with various datastores and performance tuning is beneficial. Having a track record of driving cross-functional initiatives successfully is also crucial for this leadership position.

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What will the Principal Site Reliability Engineer at Atlassian report to?

The Principal Site Reliability Engineer at Atlassian will report directly to a Senior Engineering Manager. This reporting structure ensures that the engineer has the guidance and support needed to tackle challenges and strategize for improving the reliability of our services comprehensively.

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What are the benefits offered to Principal Site Reliability Engineers at Atlassian?

At Atlassian, the benefits for Principal Site Reliability Engineers include competitive compensation, equity options, health and wellbeing resources, paid volunteer days, and much more. These offerings are designed to support employees' personal and professional goals while promoting a healthy work-life balance.

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Common Interview Questions for Principal Site Reliability Engineer
Can you explain your experience with Cloud infrastructure as a Principal Site Reliability Engineer?

Be prepared to discuss your hands-on experience with Cloud services, particularly AWS, GCP, or Azure. Describe specific projects where you designed or optimized Cloud infrastructure, highlighting your role in ensuring high-availability and performance.

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How do you approach monitoring and alerting systems?

Discuss the strategies you implement for effective monitoring and alerting. Focus on how you gauge service reliability and how you’ve used tools to define alerts that can preemptively indicate issues in the system.

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What methodologies do you advocate for reliability in engineering?

Share the reliability methodologies that you find effective, such as SRE principles or error budgets. Provide examples of how you have successfully integrated these practices into previous teams or projects.

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Describe a complex project you led. What challenges did you face?

Provide a detailed overview of a complex project, the challenges encountered, and the solutions you implemented. Highlight your role in leading the team and the outcomes achieved, particularly any improvements in service reliability.

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How do you communicate complex technical issues to non-technical stakeholders?

Discuss techniques you use to simplify complex concepts using analogies or visuals, ensuring clarity while maintaining engagement with non-technical audiences. Mention specific instances where you effectively communicated such issues.

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What tools do you regularly use for performance tuning?

List the various tools you've employed for performance tuning, like JVM monitoring tools, and discuss how you've applied them in real-world scenarios to improve system performance.

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How do you mentor junior engineers?

Share your approach to mentoring, focusing on setting clear goals with mentees, providing constructive feedback, and offering opportunities for hands-on learning to help them grow their skills as engineers.

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What experience do you have with high-availability systems?

Discuss your direct experience with designing and operating high-availability systems, providing examples of specific architectures or practices you’ve implemented to ensure system resilience.

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How do you stay updated on industry trends and technologies?

Mention the resources you follow, such as industry publications, online courses, and conferences. Emphasize your commitment to continuous learning and adapting to new trends relevant to reliability engineering.

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What strategies do you use to enhance service reliability?

Describe the strategies you employ, such as implementing automated testing, regularly evaluating architectures, and conducting thorough incident analyses. Share any quantitative improvements you’ve achieved through these methods.

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Atlassian's mission is to unleash the potential in every team—including our own. We know that the highest performing teams include people with diverse perspectives and ways of solving problems.

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CULTURE VALUES
Customer-Centric
Empathetic
Collaboration over Competition
Feedback Forward
Inclusive & Diverse
Mission Driven
Diversity of Opinions
Rise from Within
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Dental Insurance
Vision Insurance
Maternity Leave
Mental Health Resources
Equity
401K Matching
Employee Resource Groups
Performance Bonus
Education Stipend
Life insurance
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 15, 2025

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