Senior Technical Business Analyst (Payments)

As a Senior Technical Business Analyst (Payments) at Avaloq, your primary responsibilities will include analyzing business requirements, recommending IT solutions, and working with clients during the testing phase. You'll ensure that our functionalities align with client needs, manage any issues that arise, and prepare necessary project documentation. This role requires strong analytical skills, and collaboration within an Agile environment is key to your success.

Candidates should have a proven track record working in a similar role, showcasing strong programming and software testing skills. A background in finance or payments is beneficial, as is proficiency in English communication. Holding a degree in Computer Science, Engineering, Mathematics, or an equivalent area will help you stand out. Additionally, having experience in the finance industry combined with software development interests is a plus.

Avaloq recognizes the importance of maintaining a healthy work-life balance for its employees. To support this, we offer flexible and hybrid working options, allowing you to find a schedule that works best for your lifestyle while being part of our collaborative team. This approach fosters personal well-being while ensuring high productivity and workplace satisfaction.

Essential skills for the Senior Technical Business Analyst (Payments) role at Avaloq include strong analytical and problem-solving abilities, effective communication skills for client interaction, and a structured approach to task management. Familiarity with Agile methodologies and the ability to learn quickly are also crucial for success in this dynamic position.

The team culture at Avaloq for the Senior Technical Business Analyst (Payments) position is notably collaborative, supportive, and flexible. You will be part of a small, Agile team where coordination and synchronization are emphasized. We pride ourselves on fostering an inclusive environment that encourages diverse opinions and unique perspectives, allowing you to flourish in your role.

When answering this question, highlight specific projects you've worked on related to payments. Discuss the methods you used for requirement gathering, the impact of your analysis on payment solutions, and any feedback from clients that demonstrate success.

To respond effectively, mention specific tools you've utilized, such as JIRA or Confluence, and discuss methodologies like Agile or Waterfall. Stress the importance of clear documentation in facilitating communication and project progression.

An ideal answer involves a structured approach: identifying the problem, gathering relevant data, analyzing the situation, and proposing feasible solutions. Sharing a specific example where you successfully resolved a client issue can also strengthen your response.

Demonstrate your organizational skills by discussing tools or techniques you use, such as task prioritization, setting deadlines, and regular check-ins with your team. Highlighting your adaptability in managing changing priorities is also important.

Share your experience in engaging with clients, particularly in understanding their requirements, managing expectations, and ensuring satisfaction. Discuss how you built trust and maintained relationships throughout the project lifecycle.

Respond with a detailed example that outlines your role in the project, the challenges faced, the solutions implemented, and the outcomes. Metrics demonstrating the impact of the solution can further enhance your response.

To answer this effectively, research Avaloq’s offerings, its position in the wealth management technology space, and recent achievements. Articulating your understanding of how Avaloq aligns with industry trends will show your interest in the company.

Discuss your approach to constructive criticism and how you utilize feedback for improvements. Provide an example of a situation where feedback led to enhancements in a project productively.

Highlight skills such as analytical thinking, strong communication, technical proficiency, and an understanding of the payments ecosystem. Provide examples of how these skills have helped you in past roles.

Talk about your commitment to continuous learning through industry reports, webinars, and professional networks. Mention any specific resources or communities that you engage with to stay informed.