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Intermediate Underwriter - Personal Lines

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Are you passionate about delivering outstanding service and crafting a meaningful impact in the Finance/Insurance industry? At Aviva, we're looking for an Intermediate Underwriter to join our ambitious team in Markham, ON. This is an outstanding opportunity to partner with a strong national brand and empower our broker partners with world-class service and support.

Come join our team!

What You'll Do:

  • Deliver Outstanding Quality Commitments: Foster a "One Stop Shop" environment for our broker partners, ensuring every interaction is seamless and exceeds expectations.

  • Continuous Learning: Update your soft skills through identified e-learning courses and improve your product and industry knowledge through CIP/FCIP or other related industry accreditations.

  • Timely and Informed Service: Address the needs of our broker partners promptly and with comprehensive knowledge, consistently challenging the status quo to provide outstanding underwriting service.

  • Influence Broker Survey Results: Take dedicated steps throughout the year to contribute to a successful outcome of the Broker Survey, ensuring broker happiness and trust.

  • Demonstrate Integrity: Display honesty and trustworthiness while collaborating with colleagues and leaders to uphold a professional environment.

What You'll Bring:

  • Strong Negotiation Skills: Proven ability to negotiate effectively and reach mutually beneficial outcomes.

  • Insurance Experience: At least 4 years of experience in the insurance industry.

  • CIP Designation: Possess or actively working towards a CIP designation.

  • Leadership Capabilities: Demonstrated ability to lead and encourage those around you.

  • Critical Thinking: Propel the business by making informed decisions and advocating for the Aviva brand.

  • Customer Focus: Build trust and strengthen operational relationships with our broker partners.

  • Communication Skills: Outstanding oral and written communication abilities, with the confidence to make decisive and analytical decisions.

  • Time Management: Highly organized with strong time management skills.

  • Flexibility: Ability to work a variety of shifts from 8 am-7:30 pm, Monday to Friday.

  • Hybrid Working Model: Comfortable with a combination of remote and in-office working.

What You'll Get:

  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

  • Outstanding Career Development opportunities.

  • We’ll support your professional development education.

  • Competitive vacation package with the option to purchase 5 extra days off per year

  • Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion

  • Corporate wellness programs to support our employees’ physical and mental health

  • Hybrid flexible work model

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

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What You Should Know About Intermediate Underwriter - Personal Lines, Aviva

At Aviva, we understand that individually we are people, but together we are a team driven by our values of Care, Commitment, Community, and Confidence. We are excited to announce that we are on the lookout for an Intermediate Underwriter for Personal Lines to join our enthusiastic group in Markham, ON. If you are passionate about providing exceptional service and making a real impact in the Finance/Insurance industry, this role is perfect for you. Here, your main responsibilities will include delivering top-notch quality commitments, updating your industry knowledge through continuous learning opportunities, and providing timely, informed service to our broker partners. You will influence broker satisfaction with consistent efforts and collaborate with colleagues to maintain an environment of integrity. We're looking for someone with strong negotiation skills and at least four years of experience in the insurance field, ideally who also possesses or is pursuing a CIP designation. Aviva values leadership capabilities, critical thinking, and excellent communication skills, so if you're ready to build trust and foster relationships with our partners, we want to hear from you! With a hybrid model that allows for both remote and in-office work, Aviva also offers a compelling rewards package, outstanding career development options, and a supportive corporate culture. Join us at Aviva and help us make a meaningful difference today!

Frequently Asked Questions (FAQs) for Intermediate Underwriter - Personal Lines Role at Aviva
What are the primary responsibilities of the Intermediate Underwriter - Personal Lines at Aviva?

The Intermediate Underwriter - Personal Lines at Aviva will primarily focus on delivering outstanding service to broker partners by ensuring seamless interactions and timely responses to their needs. Responsibilities include fostering a 'One Stop Shop' environment, continuously updating product knowledge, influencing broker satisfaction through dedicated survey efforts, and upholding integrity in collaboration with colleagues. This role also emphasizes negotiation skills and proactive decision-making.

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What qualifications are needed for the Intermediate Underwriter - Personal Lines position at Aviva?

To qualify for the Intermediate Underwriter - Personal Lines position at Aviva, candidates should have at least four years of experience in the insurance industry. A strong understanding of insurance principles is fundamental, along with strong negotiation and communication skills. Additionally, having a CIP designation or actively working towards it is beneficial, along with an ability to manage time effectively in a hybrid working environment.

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What growth opportunities does Aviva offer for the Intermediate Underwriter - Personal Lines role?

Aviva provides numerous career development opportunities for the Intermediate Underwriter - Personal Lines. This includes support for pursuing professional designations like the CIP, access to various e-learning courses for skill enhancement, and structured programs to help you grow within the company. With a focus on personal wellness and professional growth, you'll find the environment at Aviva conducive to career advancement.

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How does Aviva ensure a positive working environment for its Intermediate Underwriter - Personal Lines staff?

Aviva fosters a positive working environment for the Intermediate Underwriter - Personal Lines staff by emphasizing corporate values such as community, integrity, and collaboration. We focus on employee-driven programs dedicated to diversity and inclusion, offer flexible hybrid work models, and ensure that staff has access to wellness programs to support mental and physical health, creating a culture that respects and values our people.

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What is the working schedule like for the Intermediate Underwriter - Personal Lines at Aviva?

The Intermediate Underwriter - Personal Lines position at Aviva has flexible working hours from Monday to Friday, typically ranging from 8 am to 7:30 pm. This allows employees to manage their work-life balance effectively in a hybrid working model that combines remote and in-office work, promoting flexibility and comfort for our staff.

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Common Interview Questions for Intermediate Underwriter - Personal Lines
Can you describe your experience in the insurance industry relevant to the Intermediate Underwriter role?

When discussing your experience, focus on specific roles you've held, the responsibilities you undertook, and the skills you honed that relate directly to underwriting in personal lines. It's helpful to highlight any unique experiences that showcase your ability to negotiate and build relationships with brokers, as this is crucial for the Intermediate Underwriter position.

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How do you approach client interactions to ensure satisfaction?

Highlight your methodical approach to client interactions, focusing on building rapport, understanding their needs, and delivering timely, informed responses. Discuss specific examples where your actions improved client satisfaction, underscoring your commitment to the values upheld by Aviva.

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What methods do you use to stay informed about industry trends and changes?

Discuss your proactive approach to staying knowledgeable about industry trends, mentioning specific resources you use, such as professional associations, courses, networking events, or industry publications. Emphasize your commitment to continuous learning, which aligns with Aviva’s value of growing through education.

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Can you provide an example of a challenging negotiation you've successfully managed?

When answering this question, give a clear, detailed example of a negotiation you have navigated. Explain the context, your strategy, and the positive outcome achieved, while also highlighting the skills you used. This demonstrates your negotiation capabilities, which are essential for the Intermediate Underwriter role.

Join Rise to see the full answer
How do you prioritize tasks in a fast-paced work environment?

Detail your organization and time management strategies in this answer. Discuss how you assess and prioritize tasks based on urgency and importance, and perhaps share a specific situation where your prioritization led to successful outcomes, showcasing your ability to thrive under pressure.

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What role does teamwork play in your underwriting approach?

Discuss your belief in collaboration and teamwork in achieving underwriting goals. Share examples of how you've worked with colleagues to tackle complex cases or manage workflow effectively, demonstrating your understanding of the value of a cohesive team at Aviva.

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How would you handle a situation with a dissatisfied broker partner?

Share your approach to conflict resolution, demonstrating your empathy, communication skills, and problem-solving abilities. Describe a specific instance where you turned around a negative situation, reinforcing your dedication to maintaining broker relationships in line with Aviva’s values.

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What is your understanding of the CIP designation, and why is it important?

Explain the CIP designation's role in enhancing your professional knowledge in the insurance field. Discuss how achieving this designation aligns with your personal career goals as well as Aviva’s commitment to continuous learning and excellence in the underwriting profession.

Join Rise to see the full answer
What do you think sets Aviva apart from other companies in the insurance sector?

In your answer, reference Aviva’s core values, commitment to community, and the collaborative environment it promotes. Discuss aspects like the company's innovative approach to underwriting and the dedication to employee well-being, which make Aviva a standout choice for professionals in the insurance industry.

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Where do you see yourself in five years as an Intermediate Underwriter?

Share your career aspirations, focusing on how you aim to grow within the field of underwriting, possibly taking on more leadership or specialization roles. Express your excitement for the potential opportunities at Aviva and how you envision contributing to the company’s success over time.

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Providing around 18 million customers with insurance, savings and investment products, Aviva are one of the leading providers of life and pension products in Europe and have strong businesses in selected international markets. We combine life in...

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Full-time, hybrid
DATE POSTED
April 9, 2025

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