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IT Data Program Manager

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

• BJ’s pays weekly

• Eligible for free BJ's Inner Circle and Supplemental membership(s)*

• Generous time off programs to support busy lifestyles* 

o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

• Benefit plans for your changing needs*

o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending ​

• 401(k) plan with company match (must be at least 18 years old)

*eligibility requirements vary by position

**medical plans vary by location

Job Responsibilities:

Project Management & Execution:

  • Lead and manage multiple data and analytics IT projects, e. g., building a data platform, data architecture and governance, AI/ ML
  • Manage project end to end from ideation/ discovery and business case development to execution and value delivery
  • Coordinate across cross-functional teams, including IT, data engineering, AI/ML, security, and business units.
  • Define project scope, objectives, deliverables, and timelines in collaboration with technical and business stakeholders.
  • Create and maintain project plans, timelines, and risk registers to ensure smooth project execution. Proactively manage risks, dependencies, roadblocks and escalate as needed
  • Manage project forecast and actuals and proactively problem solve risks/ issues

Stakeholder Collaboration & Communication:

  • Facilitate regular status updates, sprint reviews, and executive steercos to communicate progress, risks, and impact.
  • Bring stakeholders together to problem solve and prioritize, with a focus on value/ impact delivery
  • Pull in partners including Sourcing, Legal, Audit, Security, Risk, Finance, Enterprise Architecture at the appropriate times and maintain communication as required

Agile and product operating model:

  • Work with engineering and data teams to ensure best practices in data architecture, AI model deployment, and cloud-based solutions.
  • Implement agile and product management practices to iteratively delivery value, including working in a sprint cadence, managing a backlog, and conducting key touchpoints (e. g., sprint planning, sprint review)
  • Help the data and IT teams transition to a product operating model

Performance Tracking & Continuous Improvement:

  • Define and track key performance indicators (KPIs) to measure project success and business impact
  • Manage team level metrics, and identify and help teams implement process improvements, automation, innovation to drive continuous improvement
  • Develop material to demonstrate value delivered by the projects on an ongoing basis
  • Implement best practices in IT governance, data security, and compliance

Job Qualifications:

  • Bachelor's and Master's Degree in Business, Finance, Management, or a related field
  • 8-10 years of experience in program management, portfolio management, and measurement in an agile context, and a proven track record in delivering complex projects
  • Experience leading data platform, AI, or IT transformation projects
  • Strong understanding of data architecture, ETL pipelines, and AI model deployment.
  • Hands-on experience with Agile, Scrum, and project management tools (JIRA, Monday. com); Scrum Master experience preferred
  • Ability to bridge the gap between technical teams and business stakeholders, translating complex concepts into actionable insights.
  • Strong problem-solving skills with the ability to manage competing priorities in a fast-paced environment.
  • Excellent written and oral communication, collaboration, and leadership skills
  • Experience managing a matrix team consisting of associates, contractors and vendors with various skills and disciplines.
  • Strong business acumen and strategic thinking to complement strong tactical execution skills
  • Ability to build relationships, influence and negotiate without authority across all levels of IT and business units

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $125,500.00.

Average salary estimate

$125500 / YEARLY (est.)
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$125500K
$125500K

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What You Should Know About IT Data Program Manager, BJ's Wholesale Club

Are you ready to take your career to the next level as an IT Data Program Manager at BJ’s Wholesale Club? Our team is more than just a group of employees; we're a community of over 34,000 dedicated individuals focused on enhancing the shopping experience of our members while ensuring a collaborative and inclusive environment. Located in the heart of Marlborough, MA, this hybrid role offers you the best of both worlds with in-office days at our Club Support Center and remote flexibility. As an IT Data Program Manager, you’ll lead and manage multiple data and analytics IT projects, from the inception of ideas to execution and delivery, ensuring all stakeholders are thoroughly engaged throughout the process. Your strong skills in project management and agile practices will be invaluable as you coordinate across different teams, including IT, data engineering, and AI/ML leaders. We value innovative leadership and expect you to have a solid understanding of data architecture along with experience in managing complex projects. The reward? Not only will you drive significant impact within our organization, but you’ll also enjoy a comprehensive benefits package, including generous time off and a 401(k) plan with a company match. If you're a strategic thinker with excellent communication and collaboration skills, we welcome you to be part of our mission to support our communities at BJ’s Wholesale Club!

Frequently Asked Questions (FAQs) for IT Data Program Manager Role at BJ's Wholesale Club
What are the key responsibilities of an IT Data Program Manager at BJ’s Wholesale Club?

As an IT Data Program Manager at BJ’s Wholesale Club, you will lead multiple data and analytics projects while managing the entire project lifecycle from ideation to delivery. This involves creating project plans, coordinating with cross-functional teams, facilitating communication among stakeholders, and ensuring the projects align with the overall business goals.

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What qualifications do I need to become an IT Data Program Manager at BJ’s Wholesale Club?

To qualify for the IT Data Program Manager position at BJ’s Wholesale Club, candidates must have a Bachelor’s and Master's Degree in Business or a related field, along with 8-10 years of experience in program or portfolio management. Proven expertise in managing data platforms, AI transformation projects, and experience with Agile methodologies are crucial for success in this role.

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How does BJ’s Wholesale Club support professional development for IT Data Program Managers?

BJ’s Wholesale Club is committed to professional growth and development. As an IT Data Program Manager, you will have access to various training programs, workshops, and mentorship opportunities to enhance your skills in project management, data analytics, and team leadership, ensuring continuous professional development within a supportive environment.

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Can you explain the work environment and culture for an IT Data Program Manager at BJ’s Wholesale Club?

At BJ’s Wholesale Club, the work environment is collaborative and inclusive, providing IT Data Program Managers with the chance to work alongside dedicated professionals in a fast-paced, community-centered atmosphere. We embrace diversity and encourage all team members to bring their authentic selves to work, making it a dynamic place to develop your career.

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What is the hybrid work model like for an IT Data Program Manager at BJ’s Wholesale Club?

The hybrid work model at BJ’s Wholesale Club allows IT Data Program Managers to enjoy a blend of in-office and remote work. You will be expected to work in the Marlborough, MA office from Tuesday to Thursday, while Mondays and Fridays provide you with the flexibility to work from home, allowing for a balance between collaboration and independent project management.

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Common Interview Questions for IT Data Program Manager
Can you describe your experience with leading data platform projects as an IT Data Program Manager?

When answering this question, highlight specific projects where you took leadership roles, focusing on the outcomes and how your contributions made an impact. Discuss the strategies used in managing teams, and the methods employed to ensure successful project delivery.

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How do you prioritize tasks in a fast-paced environment?

Highlight your approach to prioritization, emphasizing tools or frameworks you use, such as the Eisenhower Matrix or Agile methodologies, to manage competing priorities. Share an example where your prioritization effectively led to successful project outcomes.

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What methodologies do you use for project management, and why?

Discuss your experience with Agile, Scrum, or other project management methodologies. Explain why you prefer a particular methodology for delivering projects and how it has helped improve communication and efficiency.

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How do you ensure effective stakeholder communication in your projects?

Detail your strategies for maintaining clear and regular communication with stakeholders, such as hosting status update meetings, sharing project dashboards, or leveraging collaboration tools. Emphasize the importance of transparency and feedback in your communication strategy.

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What tools do you use for project tracking and management?

Mention specific project management tools like JIRA or Monday.com. Discuss how you use these tools to track project timelines, dependencies, and deliverables, and why they are effective in managing project workflows.

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Describe a challenging project you managed and the outcome.

Provide a detailed account of a challenging project, addressing the obstacles faced and the steps you took to overcome them. Focus on the final outcome and what you learned from the experience.

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How do you handle conflicts within project teams?

Explain your conflict resolution strategy, such as focusing on open communication and collaboration to understand differing viewpoints. Share an example where you successfully resolved a conflict and reinforced team cohesion.

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What metrics do you track to measure project success?

Discuss the KPIs relevant to your projects, such as completion rates, stakeholder satisfaction, or return on investment. Provide examples of how tracking these metrics has helped boost project success.

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Can you give an example of a time you implemented process improvements in a project?

Share a specific instance where you identified inefficiencies and proposed improvements. Describe the process of implementing these changes and the positive impact they had on the project outcome.

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What role does teamwork play in the success of a program manager?

Emphasize the essential nature of teamwork in project management, highlighting how collaboration enhances problem-solving and innovation. Share examples of successful teamwork in your previous projects and its impact on achieving goals.

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At BJ's Wholesale Club, every Team Member has the same goal, to Delight Our Members. This common purpose means working as a Team. Working with us means enjoying a supportive and engaging workplace committed to developing great talent. We know that...

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Full-time, hybrid
DATE POSTED
April 6, 2025

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