Software Tester - International Service Delivery

Canadian Bank Note Company (CBN) is a trusted leader in secure technology solutions for governments and businesses worldwide. The company operates across various business domains, including currency production, border security, civil identity, driver identification and vehicle information, excise control, lottery and charitable gaming.

Our 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We pride ourselves on fostering a supportive and collaborative work environment, where employees are valued for their contributions and encouraged to grow professionally.

At CBN we seek long-term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:

• An industry-leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees;
• Best-in-class health, medical, and life insurance benefits;
• Access to virtual and telehealth services and apps; and
• Very progressive fertility, adoption, and surrogacy benefits to support all definitions of family.

Internal Job Title: Software Tester 
Job Type: Permanent, Full-Time
Job Location: Ottawa, ON
Work Model: Hybrid

Position Summary

We are seeking a manual Software Tester to ensure the quality and reliability of software applications through comprehensive manual testing. This role involves designing test cases, executing test plans, identifying defects, and collaborating with development teams and business analysts to enhance software quality. The ideal candidate has a strong understanding of software testing methodologies, test case creation, and defect tracking tools.

Responsibilities

Test Planning & Execution

• Develop, maintain, and execute test cases based on software requirements.
• Perform functional, regression, integration, stress and performance and exploratory testing.
• Identify, document, and track defects using bug tracking tools.
• Validate fixes and ensure defects are resolved effectively.
• Participate in Customer Acceptance Testing
• Execute User Acceptance Testing with the clients and Local Service Providers

Collaboration & Communication

• Work closely with developers, system developers, system architects, business analysts, product owners and project managers to clarify requirements and improve test coverage.
• Participate in test review meetings and contribute to test strategy discussions.
• Provide clear and detailed defect reports and status updates to stakeholders.

Quality Assurance & Best Practices

• Ensure adherence to testing best practices and software development lifecycle (SDLC) processes.
• Identify potential risks and recommend improvements to enhance software reliability.
• Assist in maintaining and improving testing documentation.

Education & Certifications

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• ISTQB Foundation Level certification is preferred.

Technical Concepts & Methodologies

• Strong understanding of SDLC and STLC (Software Testing Life Cycle).
• Experience with different types of testing (functional, regression, smoke, UI/UX, etc.).
• Knowledge of API testing using tools like Postman, JMeter and SoapUI (optional but beneficial).
• Good understanding of SQL

Soft Skills & Competencies

• Strong analytical and problem-solving skills.
• Excellent attention to detail and documentation skills.
• Effective communication and collaboration with cross-functional teams.

Experience

• 3-7 years of experience in manual software testing.
• Experience with test management and defect tracking tools

Technical Environment

• Test Management Tools: JIRA, XRAY, Confluence TestRail, HP ALM.
• Defect Tracking Tools: JIRA
• Browsers & Platforms: Windows, macOS, iOS, Android.
• Version Control: Git, Artifactory, Bamboo
• Build Tools: Artifactory, Bamboo, Jenkins
• Databases: Oracle, Postgres

Mandatory Requirements

• Language: Fluency in English (reading, writing, speaking)
• Security Clearance: Ability to obtain (in a timely manner) and maintain Government of Canada Reliability (Level I) personal security clearance

Canadian Bank Note Company (CBN) is committed to fostering a diverse and inclusive workplace where all employees are treated with dignity and respect. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.

We provide equal employment opportunities to all individuals, including women, Indigenous Peoples, persons with disabilities, visible minorities, and members of the 2SLGBTQ+ community. Our commitment to equity extends to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and development. As part of our commitment to providing an inclusive, barrier free selection process, we ask that if you are contacted regarding the competition for this position, you advise the interview coordinator or any accommodation measures you may require.

At CBN, we value the unique perspectives and experiences that each employee brings to our organization, and we are committed to maintaining a workplace that reflects the diverse communities we serve. We believe that diversity and inclusion drive innovation and success, and we strive to create an environment where every employee can thrive and contribute to our collective goals.