Enterprise Customer Success Manager Americas - job 2 of 3
Skills
- Excellent customer-facing skills
- Strong presentation ability
- Knowledge of cloud and data centre infrastructure
- Agile methodologies
- Experience with Salesforce and CRMs
Responsibilities
- Onboard new customers and introduce them to products.
- Coordinate complex projects with developers and IT managers.
- Manage customer portfolios and identify growth opportunities.
- Drive internal processes and improvements.
- Serve as a customer advocate to influence product development.
Education
- Minimum 5 years relevant IT work experience
Benefits
- Distributed work environment
- Personal learning and development budget
- Annual compensation review
- Maternity and paternity leave
- Employee Assistance Programme
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