Manager, Instructional Design & Development

Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities.

We are a crucial link between the clinical and operational sides of healthcare, delivering end‑to‑end solutions and data‑driving insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.

With more than 50 years of experience, we seize the opportunity to address healthcare's most complicated challenges — now, and in the future. With approximately 48,000 employees across several countries and Fiscal 2023 revenues of $205 billion, Cardinal Health ranks among the top 15 on the Fortune 500.

In Bangalore we have created an Innovation and Global Capability Centre (GCC) in 2021 as part of our Global Business Services (GBS) operating model that allows us to inhouse talent and scale that talent across our business in areas such as Enterprise IT, Commercial Technologies and Business Process Solutions. Our ambition is to build differentiated opportunities that allows our organization to advance rapidly to be healthcare’s most trusted partner.

At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.

What Instructional Design & Development contributes to Cardinal Health
Instructional Design & Development is responsible for creating and implementing blended learning solutions.

• Demonstrates knowledge of adult learning principles and concepts, instructional design theory, and measurement and evaluation methods.

• Consults with business leaders and subject matter experts (SMEs) to identify performance needs and recommend solutions.

• Uses instructional design methodology to design, develop and/or deliver blended learning solutions.

• Evaluates and measures instructional solutions to gauge effectiveness.

• Leads a team of instructional designers

• Uses e-learning authoring software programs to develop and deliver interactive training experiences.

• Follows Standard Operating Procedures and Work Instructions while partnering with members of the Learning Technologies Team to add, administer and maintain training in the learning management system.

• Serves as a consultant and business partner to various business units in the company, understanding and assessing their training needs and offering viable solutions

Accountabilities

• Demonstrates proactive, influential partnership skills to partner to deliver the best solution to garner impact

• Demonstrate strong business partnership competencies to thrive in a relationship orientated culture

• Create a holistic operational approach to meet client needs on time and with quality

• Partner with leader to build and implement learning strategies

• Design solutions focused on skill acquisition and outcomes 

• Capability to coach and develop team on functional knowledge and skills

• Ability to prioritize in a face, paced constantly changing environment

• Strong project management skills to drive complex global projects with remote teams

Qualifications

• Bachelor’s degree in related field required.

• Master's degree preferred.

• Candidates with 12-15yrs overall experience, should possess 5-8yrs relevant Instructional design & development experience and 6-7yrs people management experience.

• Leads Instructional Design and Development team of 8 employees that serve all Academies, Roles and Business segments within Cardinal Health

• Manages Instructional Design and Development team creating performance-based materials for classroom, online and performance support

• Aligns new concepts, technologies and products, with customer requirements, to address business challenges and equip employees with knowledge and skills to do their jobs

• Conducts needs assessment and create a blended (micro learning, online, ILT) training programs

• Manages multiple projects, priorities, workflows and quality assurance

• Serves as an employee development thought leader with other L&D leaders, creating innovative solutions and sharing best practices with others

• Works with Academy partners to keep learning content updated, on target and accurate

• Recruits, onboards and trains team resources as attrition requires

What is expected of you and others at this level

• Manages department operations and supervises professional employees, front line supervisors and/or business support staff

• Participates in the development of policies and procedures to achieve specific goals

• Ensures employees operate within guidelines

• Decisions have a short-term impact on work processes, outcomes, and customers

• Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management

• Interactions normally involves resolution of issues related to operations and/or projects

• Gains consensus from various parties involved

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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