Retail Pharmacy Technician

As a Retail Pharmacy Technician at Thrive Rx Pharmacy, your responsibilities will include maintaining professional relationships with medical personnel, providing excellent customer service to patients, ensuring the safe dispensing of medications, organizing and assisting pharmacists, and maintaining a clean and compliant pharmacy environment. You'll also be responsible for delivering medications and assisting with inventory management, playing a vital role in our pharmacy operations.

To become a Retail Pharmacy Technician at Thrive Rx Pharmacy, you typically need 1-2 years of relevant experience and a high school diploma or GED. While retail pharmacy experience is preferred, it’s not mandatory, as we value equivalent work experience as well. You'll need to maintain appropriate licenses, training, and certifications to provide the best care to our patients.

A Retail Pharmacy Technician at Thrive Rx Pharmacy works Monday through Friday from 8:30 AM to 4:00 PM. This standard schedule allows for work-life balance while providing essential pharmaceutical care to our community.

Retail Pharmacy Technicians at Thrive Rx Pharmacy can expect an hourly pay range of $20.20 to $28.90, depending on experience and qualifications. Additionally, Cardinal Health offers a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, a 401k savings plan, and access to flexible spending accounts, among other perks.

Cardinal Health is committed to building and maintaining a diverse workforce at Thrive Rx Pharmacy. We encourage applications from people of color, LGBTQ-identified individuals, veterans, and those with disabilities. We believe that an inclusive workplace fosters creativity and better solutions for our customers.

In answering this question, share specific examples from your previous roles where you effectively managed medication dispensing, assisted pharmacists, or provided excellent customer service. Highlight your problem-solving skills and any training you have completed relevant to the pharmacy environment.

Discuss the steps you take to verify prescriptions, such as cross-checking medication names, dosages, and patient information. Mention your familiarity with pharmacy management systems and how attention to detail is crucial in pharmacy work to prevent errors.

Share techniques you utilize to manage stress, such as prioritizing tasks, staying organized, and maintaining open communication with your team. Provide an example of a stressful scenario you faced and how you effectively handled it to maintain service quality.

Emphasize your approach to patient communication, which includes actively listening to their concerns, providing clear and concise information, and being empathetic to their needs. Relate this to your role in enhancing patient understanding and adherence to their medication regimens.

Show your knowledge of the 340B Drug Pricing Program and how it ensures that eligible healthcare providers can purchase medications at reduced prices. Discuss your experience in compliance and how you would ensure best practices related to this program within the pharmacy.

Talk about your customer service skills and how you approach difficult conversations. Mention the importance of empathy and actively listening to the patient’s concerns and working collaboratively to resolve the issue while adhering to company policies.

Discuss your commitment to continuous learning through participation in educational programs, webinars, or reading relevant literature. Highlight any certifications you have and how these keep you informed about the latest pharmacy standards and practices.

Provide a specific example that illustrates your teamwork skills, highlighting how you collaborated with colleagues to achieve a common goal, such as improving workflow during busy hours or enhancing patient care efforts.

Explain your method for prioritizing tasks, such as utilizing time management skills or keeping a checklist. Share an instance where you successfully managed competing priorities while maintaining customer satisfaction.

Express your passion for community health and making a difference in patients' lives. Mention how Thrive Rx Pharmacy aligns with your values and career goals, and highlight why Cardinal Health’s commitment to diversity and support resonates with you.