Executive Manager Strategy and Operations

• We support flexible working and are happy to discuss what this means for you

• We are open to candidates from all Australian jurisdictions

• We are a supportive and dynamic team, focussed on achieving values driven outcomes

Do work that matters:

Reporting into the General Manager, Strategy Operations and Risk within the Legal & Group Secretariat division, you will showcase expertise in the legal operations space. This includes building relationships with CBA’s legal panel, managing our legal technology supplier relationships and becoming an expert in the ways in-house legal departments are changing and innovating.

Legal Operations is an interesting and rewarding place to work and it is an exciting time to join the team. Your primary stakeholder network will encompass a diverse range of leaders and team members across Legal & Group Secretariat.  

See yourself in our team:

Strategy, Operations and Risk provides support to the Legal & Group Secretariat division across Strategy and Operations, e-Discovery and Line 1 Risk. This role sits within the Strategy and Operations team which is responsible for legal technology, supplier management and all run and change activities across the division.

On any given day you will:

Legal Technology

• Product management for emerging legal technology including driving adoption and use within Legal & Group Secretariat and the wider CBA group

• Providing support to product users and regular reporting of performance against plan

• Holding regular relationship meetings with vendors to ensure they are delivering against expectations

• Assessing technology threats and opportunities

Legal Panel management

• Management of the CBA Legal panel, preparing materials and conducting relationship meetings, ensuring actions are tracked and closed, communicating with the Legal Panel on compliance and other requirements

• Working with the CBA India team to ensure Legal Panel reporting is accurate and fit for purpose

• Developing strategies for driving down the cost of external legal

• Monitoring and completing ongoing supplier governance obligations

Ways of Working:

• Developing strategies around future ways of working within Legal & Group Secretariat

• Defining and prioritising AI use cases to be implemented across Legal & Group Secretariat

• Engaging with industry groups such as CLOC to keep up to date with innovation and developments impacting legal teams

• Working with teams within L&GS to develop a continuous improvement mindset and culture

We’re interested in hearing from people who have:

• Legal qualifications are preferable but not essential

• An understanding of existing and emerging legal technology

• A proven background in strategy and/or supplier relationship management

• Business acumen: understanding of the business and its strategic priorities

• Strong communication skills: ability to communicate effectively with stakeholders across different teams and different levels of seniority

Working at CommBank

At CommBank, we support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you’re interested in.