Manager Risk and Control Advisory and Delivery

The Manager, Risk and Control Advisory and Delivery at CommBank is responsible for providing high-quality risk management services, including advisory support to the COO Risk & Strategy team, maintaining risk profiles, and driving continuous improvement initiatives. This role involves building strong relationships with senior stakeholders and ensuring effective governance and controls are in place within the organization.

Candidates for the Manager, Risk and Control Advisory and Delivery role at CommBank should have a sound understanding of operational and compliance risks, along with a minimum of 3 years in operational risk management roles, particularly within financial services. Strong reasoning skills, excellent communication abilities, and the capacity to work independently in a fast-paced environment are crucial for success in this position.

In the Manager, Risk and Control Advisory and Delivery role at CommBank, you'll contribute significantly to organizational success by influencing risk management practices, supporting transparency with internal audit functions, and driving a proactive risk culture across the Chief Operations Office. Your expertise will play a critical role in maintaining a robust risk management framework that underpins business operations.

Valuable experience for the Manager, Risk and Control Advisory and Delivery position includes a background in operational risk management within financial services, along with adeptness in stakeholder engagement. Candidates with a proven track record of using data-driven insights to improve processes and outcomes will excel in this role at CommBank.

Working at CommBank as a Manager in Risk and Control Advisory and Delivery means being part of a creative, passionate, and inclusive culture. The team promotes collaboration and curiosity, encouraging individuals to contribute their best. With a focus on flexibility and work-life balance, CommBank ensures that team members can thrive both personally and professionally.

To approach operational risk management effectively, it’s essential to first identify and assess potential risks within the organization. I utilize both quantitative and qualitative data to analyze risk factors and their impacts. Then, I collaborate with stakeholders to establish control measures and ensure a continuous monitoring process. This proactive methodology ultimately fosters a risk-aware culture.

In my previous role, I identified a significant operational risk that could impact project timelines. I presented a comprehensive analysis to senior stakeholders, highlighting potential impacts and suggested preventive measures. By articulating the data-driven insights and aligning my recommendations with organizational goals, I successfully gained their support in implementing additional controls.

To ensure compliance with risk management frameworks, I prioritize ongoing education and training for the team, coupled with regular audits of processes and controls. I also advocate for open communication channels where team members feel comfortable discussing risk issues, which aids in identifying and addressing compliance gaps quickly.

At my last job, I identified inefficiencies in the controls surrounding regulatory compliance. After conducting a thorough risk assessment, I collaborated with IT to automate tracking processes, which resulted in a 30% reduction in manual errors and improved compliance reporting timelines. This initiative not only mitigated risk but also enhanced overall efficiency.

I stay updated with the latest trends in risk management through continuous professional development, including attending industry conferences, participating in webinars, and subscribing to relevant journals. Additionally, I engage in professional networks where sharing insights and best practices is encouraged.

I have a strong background in controls testing, where I've led both scheduled and ad-hoc testing initiatives. My approach involves defining testing criteria, assessing control effectiveness, and collaborating with team members on improvement plans. This rigorous testing process ensures that our controls remain robust and responsive to emerging risks.

To effectively manage relationships with internal audit teams, I prioritize transparency and collaboration. I ensure timely communication regarding risk assessments and improvements and proactively engage their insights on control evaluations, which fosters a positive atmosphere of teamwork and shared objectives.

I have experience with various risk management tools and software, such as RSA Archer and MetricStream, which help streamline risk assessments and reporting. I’m also proficient in data analytics tools like Excel and Tableau, as these allow for effective data visualization and trend analysis.

When communicating risk to non-technical stakeholders, I use clear, jargon-free language and contextualizes risks within business objectives. I often utilize visual aids like infographics to depict potential impacts succinctly, ensuring that the message is accessible and actionable for all audiences.

I am excited about the Manager, Risk and Control Advisory and Delivery position at CommBank because it aligns perfectly with my expertise in operational risk management and my passion for fostering a proactive risk culture. Through this role, I see an opportunity to contribute to an esteemed organization that values innovation, collaboration, and continuous improvement.