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Field Account Executive, Cincinnati (Hybrid)

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

The Field Account Executive position at Cengage Group involves engaging with customers in the Cincinnati area, focusing on sales strategies in a hybrid work environment.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Build and maintain customer relationships, manage sales strategies, perform cross-selling and upselling, and provide customer support using a company vehicle.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Proven outside sales experience, strong communication skills, and ability to adapt in a fast-paced environment are essential.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Candidates with experience in longer sales cycles, renewals, and a determination to succeed are preferred.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Cincinnati, OH area; hybrid position with some remote work.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $52000 - $83200 / Annually



We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

Our Account Executive role is a hybrid field sales position covering the Cincinnati, OH area with a mixture of 2-year and 4-year schools. For time spent in the field with customers we provide a company car. This role provides the opportunity to build relationships and have a high level of customer engagement. We are looking for a sales professional with a background in outside sales, cross selling, upselling, renewals, and longer sales cycles.

Ideal candidates are located near Cincinnati, OH, but we will also consider candidates from the suburban areas

What you'll do here:

  • Build and maintain outstanding relationships with customers in the Cincinnati area, including 2-year and 4-year schools.
  • Engage in cross-selling, upselling, renewals, and managing longer sales cycles.
  • Successfully implement sales strategies to meet and exceed targets.
  • Provide flawless customer service and support using a company car for field visits.
  • Collaborate closely with internal teams to ensure a world-class customer experience.

Skills you will need here:

  • Proven experience in outside sales with an ambitious and determined approach.
  • Strong background in cross-selling, upselling, and renewals.
  • Outstanding communication and interpersonal skills to engage with a diverse range of collaborators.
  • Ability to compete and adapt in a fast-paced environment.
  • Located near Cincinnati, OH

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$52,000.00 - $83,200.00 USD

Average salary estimate

$67600 / YEARLY (est.)
min
max
$52000K
$83200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Field Account Executive, Cincinnati (Hybrid), Cengage

Are you a sales superstar looking for an exciting opportunity? Join Cengage Group as a Field Account Executive in Cincinnati! This role is perfect for those who thrive in a hybrid work environment, allowing you to blend remote work with engaging in-person interactions. In this position, you will be the face of Cengage, building and nurturing relationships with educators and administrators at both 2-year and 4-year schools in the Cincinnati area. Your primary focus will be on implementing innovative sales strategies tailored to our customer's needs, with a keen eye on cross-selling and upselling our top-notch educational resources. Equipped with a company vehicle, you'll have the flexibility to travel and directly support your clients, ensuring they have everything they need to enhance the learning experience. We're looking for someone with proven outside sales experience who is a master communicator and can maintain composure in fast-paced situations. If you have a background in longer sales cycles and renewals, you may just be the perfect fit for our team. At Cengage, we don’t just sell products; we help students discover the joy of learning! Come help drive innovation and make a difference in the education sector by joining our team as a Field Account Executive today!

Frequently Asked Questions (FAQs) for Field Account Executive, Cincinnati (Hybrid) Role at Cengage
What are the main responsibilities of a Field Account Executive at Cengage Group?

As a Field Account Executive at Cengage Group, your primary responsibilities will include building and managing relationships with educational institutions in the Cincinnati area, executing sales strategies tailored to our customers' needs, and engaging in opportunities for cross-selling and upselling. Your role involves comprehensive customer support and collaboration with internal teams to ensure a positive customer experience.

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What qualifications are needed for the Field Account Executive position at Cengage Group?

Candidates looking to apply for the Field Account Executive position at Cengage Group should have proven outside sales experience, preferably in a similar educational or technology sector. Additionally, a strong ability to communicate effectively, manage customer relationships, and navigate longer sales cycles is essential. Candidates should also demonstrate ambition and adaptability in a fast-paced environment.

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Is the Field Account Executive role at Cengage Group a remote position?

The Field Account Executive role at Cengage Group operates in a hybrid model. This means that while you will be engaging directly with customers and visiting educational institutions within the Cincinnati area, you will also have the flexibility to work remotely at times, allowing for a balanced work-life blend.

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What type of companies does the Field Account Executive at Cengage Group work with?

In this role, the Field Account Executive at Cengage Group will work primarily with 2-year and 4-year educational institutions. This includes collaborating with faculty and administrative staff to enhance the quality of educational materials and digital solutions Cengage provides to support student success.

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What is the expected salary range for the Field Account Executive role at Cengage Group?

The Field Account Executive position at Cengage Group offers a competitive salary range between $52,000 and $83,200 annually. This may vary depending on qualifications, experience, and performance, as there is also often an incentive compensation program available for sales roles.

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Common Interview Questions for Field Account Executive, Cincinnati (Hybrid)
Can you describe your experience in outside sales?

When answering this question, highlight specific achievements in your past sales roles. Be sure to mention metrics, such as the percentage of sales targets you met or exceeded. This will showcase your capability as a Field Account Executive and how you can drive results at Cengage Group.

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How do you approach building and maintaining customer relationships?

Discuss your strategies for nurturing relationships with customers, such as regular check-ins, personalized communications, and understanding their needs. Provide examples of how these actions have led to successful cross-selling or upselling opportunities in your previous positions.

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What techniques do you use to manage longer sales cycles?

Explain your experience managing longer sales cycles by outlining your process for staying organized and maintaining communication with prospects. Mention tools you use for tracking progress and strategies for keeping potential customers engaged throughout the cycle.

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How do you adapt your sales strategies based on different customer needs?

To answer this question, provide specific examples of how you have tailored your sales approach to different customer profiles previously. Emphasize your willingness to listen and understand unique challenges each customer faces and how you helped address those needs.

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What role do you believe customer service plays in sales?

Share your belief that exceptional customer service is crucial in sales, as it fosters trust and long-term relationships. Provide examples of how going above and beyond in customer service has contributed to customer loyalty and repeat business.

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What strategies do you implement for cross-selling and upselling?

Discuss your approach to identifying opportunities for cross-selling and upselling, such as analyzing customer data, understanding their pain points, and proactively suggesting solutions that match their needs. Provide a success story to illustrate your effectiveness in this area.

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Have you ever faced a challenging customer situation? How did you handle it?

Use the STAR method (Situation, Task, Action, Result) to structure your response. This will help you convey the complexity of the situation, the specific actions you took, and the positive outcome of your efforts to resolve the issue.

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What motivates you to succeed in a sales role?

Here, express your intrinsic motivations, such as the joy of helping customers achieve their goals, the thrill of exceeding targets, or the satisfaction of seeing the positive impact of the solutions you offer. Relate this back to the mission of Cengage Group, emphasizing shared values.

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How do you keep yourself updated with industry trends and changes?

Discuss various methods you use, such as following industry publications, attending webinars/conferences, and networking with industry peers. Highlight your commitment to professional development and staying informed to better serve your customers.

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Why do you want to work as a Field Account Executive at Cengage Group?

Share your passion for education and how Cengage Group's mission of empowering students aligns with your personal values. Highlight any specific aspects of the company’s culture or their innovative approach to learning that resonates with you.

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Diversity of Opinions
Work/Life Harmony
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Growth & Learning
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Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
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Medical Insurance
Paid Time-Off
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Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
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Posted 6 months ago
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 6, 2025

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