New Development On-Site Leasing Manager

The main responsibilities of a New Development On-Site Leasing Manager at Compass include working closely with the New Development team on marketing strategies, achieving occupancy goals through strategic rent pricing, and overseeing the daily operations of the leasing team. This position requires you to show clients apartments, manage traffic levels, and collaborate with property management to ensure outstanding customer experiences.

To qualify for the New Development On-Site Leasing Manager position at Compass, candidates should ideally have a Bachelor's Degree and at least five years of onsite leasing experience, with previous leasing manager experience strongly preferred. Additionally, applicants must possess effective communication skills and be proficient with software like On-Site.com and Yardi Systems, and hold a current NY State Salesperson/Broker license.

The salary range for a New Development On-Site Leasing Manager at Compass is between $130K and $145K annually. However, the actual compensation can vary based on experience, skills, and job-related knowledge, ensuring that competitive market rates are offered.

Compass offers a comprehensive benefits package for their New Development On-Site Leasing Managers, including medical, dental, and vision coverage, 401(k) plans, paid vacation, parental leave, and even pet insurance. Employees also benefit from participation in incentive programs which may include cash, equity, or commissions.

The New Development On-Site Leasing Manager collaborates closely with the property management team to ensure that the leasing process runs smoothly and that clients have an exceptional experience. This partnership includes sharing updates about market conditions, creating effective leasing strategies, and promptly responding to client inquiries, which enhances the overall service offered by Compass.

When asked about strategies for achieving occupancy goals, you should highlight your experience with market analysis for setting competitive rent prices, your methods for creating appealing marketing initiatives, and your ability to quickly assess and respond to traffic analytics. Personal anecdotes illustrating your effective lease-up campaigns can make your response even more compelling.

In answering how you manage a leasing team, you should discuss your leadership style, focusing on collaboration, communication, and providing support. Detail how you schedule team activities, ensure adequate coverage, and monitor performance while encouraging best practices and accountability among team members.

To effectively build relationships with brokers, share specific tactics such as regular outreach, networking events, and offering value to brokers by understanding their needs and providing them with resources. Emphasizing follow-ups and maintaining open lines of communication can also demonstrate your commitment to relationship-building.

Discuss using leasing management systems like Yardi or On-Site.com, highlighting how these tools assist in tracking leads, managing the leasing process, and maintaining transparency with your team and clients. Specific examples of how these tools have increased your efficiency will strengthen your response.

Prepare to share a specific story where you encountered a difficult leasing situation. Discuss the challenges, your approach to resolving the issue, and the positive outcome it led to. This should demonstrate your problem-solving skills, customer service mindset, and ability to remain calm under pressure.

In your response, emphasize creative marketing strategies that you've previously employed, such as digital marketing campaigns, utilizing social media platforms, and crafting compelling property descriptions. Providing examples of successful campaigns with measurable results can illustrate your effectiveness.

Mention key performance indicators such as occupancy rates, lease conversion ratios, and tenant retention rates. Elaborate on how you analyze these metrics to inform future leasing strategies, demonstrating your ability to use data responsibly for optimal decision-making.

Highlight your commitment to service excellence by describing your approach to client interactions, prompt communication, and personalized showing experiences. Including results from past tenant satisfaction surveys can showcase your focus on customer experience.

In your response, highlight qualities such as strong communication skills, market awareness, empathy, and resilience. Providing examples of how you've demonstrated these qualities in your past roles can strengthen your point.

Your answer should reflect a genuine interest in Compass's mission and values, along with how your professional goals align with the company’s objectives in the real estate market. A personal connection or inspiration related to the real estate industry can also enhance this response.