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The purpose of this role is to execute the Company’s business platform transformation plan, working with Underwriting, Claims, Operations, and IT. The Operations Analyst will be responsible for implementing new products and maintaining our Policy Admin System as well as performing operational processes.
Key Accountabilities/Deliverables:
Maintain a customer service mentality
Perform tasks associated with implementing new releases in our Duck Creek platform
Work with various teams (Duck Creek, IT, etc.) on reported issues within the various Duck Creek application to achieve a resolution for internal and external users on a timely basis
Support underwriting team within the Duck Creek platform as needed with day-to-day operations
Correspond with brokers, underwriting team, others in operations on tasks and deliverables
Perform tasks within set timeframes to ensure appropriate response time and customer service for internal and broker partners
Technical Knowledge and Understanding:
Knowledge of digital transformation or business integration
Use of PowerBI
Experience:
Experience working in the insurance industry preferred
Ability to use all Microsoft Office software.
Strong communications skills both written and oral.
Strong organization skills
Ability to interact with all organizational levels.
Undergraduate/Graduate Degree preferred
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa for this position.
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At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program
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As an Operations Analyst at Core Specialty in Cincinnati, OH, you'll find yourself in a pivotal role where your expertise directly contributes to our business platform transformation plan. This isn’t just a job; it’s an exciting opportunity to collaborate across multiple teams including Underwriting, Claims, Operations, and IT. Your main responsibility will be to implement new products and manage our Policy Admin System, while also carrying out various operational processes. We’re looking for someone who maintains a customer service mentality, as you will be executing essential tasks associated with new releases in our Duck Creek platform. You'll be a go-to person, working closely with teams to resolve any reported issues promptly for both internal and external users. Additionally, you will support the underwriting team in day-to-day operations, ensuring smooth communication with brokers and other operational teams. With a solid knowledge of digital transformation and business integration, your skills in PowerBI will also come in handy. Experience in the insurance industry is preferred, and strong communication and organization skills are essential. At Core Specialty, we offer competitive salaries and avenues for professional growth, along with a comprehensive benefits package. If you’re ready to make an impact, we can't wait to meet you!
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