Summary
We are seeking a dynamic and motivated Aftermarket Sales Representative (ASR) to join our team. The ASR will be responsible for generating service and parts business by building relationships with new customers in an assigned territory. This role involves supporting existing accounts to enhance service levels and customer satisfaction. The ASR will collaborate with company personnel to develop and maintain customer relationships. This position reports to the Service Manager or Branch Manager, depending on the branch's size or scale.
Key Responsibilities:
Qualifications:
What sets us apart?
Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.
As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:
The Company
Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading-edge technology.
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Are you ready to take your sales career to the next level? At Crown Equipment, we're looking for a motivated Aftermarket Sales Representative to join our dynamic team! In this role, you will be the driving force behind building relationships with new customers in your assigned territory, generating service and parts business, and delighting existing clients to enhance their satisfaction. Collaborating closely with our team, you'll work to develop customer connections that are both sustainable and rewarding. Imagine engaging with clients during service presentations, cold calls, and follow-ups on leads, all while negotiating tailored service agreements that meet their unique needs. Your knack for identifying opportunities will shine as you sell support products and secure orders for truck repairs across various products. Ensure seamless customer experiences by processing orders efficiently and leveraging our Customer Relationship Management (CRM) system to log interactions and maintain communication. If you're self-motivated, a strong communicator, and looking to thrive in a results-driven environment, this might just be the perfect opportunity for you! Join us at Crown—where our family-owned heritage and commitment to innovation create a supportive and inclusive workplace for all our employees. Let's help each other succeed and grow, while celebrating achievements as a united team.
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