Freelance Merchandising Auditor, Tawau, Malaysia

As a Freelance Merchandising Auditor at CXG, your primary responsibilities include conducting in-store evaluations to assess cleanliness, product presentation, and device functionality. You'll also complete an online questionnaire providing detailed insights and feedback, alongside capturing high-quality photos that support your assessments. Each audit typically takes about 45-60 minutes per store.

To qualify as a Freelance Merchandising Auditor with CXG, candidates must be 18 years or older, highly organized, prompt, and detail-oriented. Proficiency in using technology and digital tools is essential, and owning a smartphone capable of capturing clear photos is necessary. Experience with iOS devices is also strongly preferred, and having good English language skills can be an advantage.

The Freelance Merchandising Auditor position at CXG offers great flexibility in working hours. You can choose when and where you work, allowing you to fit audits into your personal schedule seamlessly. This flexibility is one of the key benefits of joining our team.

As a Freelance Merchandising Auditor at CXG, you can expect to take part in recurring projects that happen 3-4 times a year. This means you'll have ongoing opportunities to conduct audits, helping you to maintain a steady flow of freelance work throughout the year.

Freelance Merchandising Auditors at CXG need to be proficient in using technology and digital tools effectively. A smartphone capable of capturing high-quality photos is essential for supporting assessments, alongside being familiar with our mobile platform, CXG Live, which enables auditors to manage missions, certifications, and feedback conveniently.

When answering this question, provide specific examples of previous roles where you've assessed store conditions or merchandising displays. Highlight any tools or processes you used and how those experiences have prepared you for the Freelance Merchandising Auditor position at CXG.

In your response, detail your approach to preparing for audits, such as creating checklists or prioritizing certain aspects of the store evaluation. Discuss how you ensure that all areas are covered efficiently while maintaining a keen eye for detail.

Respond by explaining any experiences you have with iOS devices, particularly in terms of photography or using apps for recording data. Mention how this proficiency will help you effectively capture high-quality images for CXG's audits.

Discuss your methods for maintaining objectivity while conducting audits, such as relying on specific criteria you can measure against or ensuring that no personal biases affect your assessments.

Explain the techniques you use to ensure the photos are clear and useful for assessments, including natural lighting conditions and angles. If you have experienced issues before, mention how you learned to improve your photography skills.

Discuss your positive attitude toward feedback. Explain how you view feedback as an opportunity for growth and improvement in your work, specifically in the context of providing services to CXG.

Share a story about a challenging situation during a past audit, focusing on how you adapted and what actions you took. Highlight your problem-solving skills and your ability to remain focused under pressure.

In your answer, talk about your passion for retail and how this role aligns with your skills and experience. Showcase your enthusiasm for working with a global tech leader and making an impact in customer experiences.

Explain the tools or systems you use to stay organized, such as calendars, task management apps, or spreadsheets. Provide concrete examples of how you've managed multiple commitments successfully in the past.

Describe the criteria you evaluate when looking at product presentation, such as alignment with brand standards, cleanliness, and accessibility. Show how you would approach these considerations in your audits for CXG.