Senior Principal Agile Program Manager

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You'll Do

As an Agile Program Manager, you will leverage your deep understanding of agile principles and modern software product development process to shape how we work, learn, and innovate. You leverage your Agile management skillset to continuously evolve product development process to reduce waste and improve efficiency. You will also help build strong communities and shape our culture of continuous learning and continuous improvement.

[(Note: Recruiter may add language that is specific to the position as needed.)]

How You'll Do It

• Ensure clear alignment of work against objective and key results/goals to empower product teams to deliver key results. In partnership with Business Director/Business Technology Director.
• Facilitate coordination and collaboration of product area/families to maximize the flow of work across complex Products.
  o Optimize the flow of work from ideation to delivery across Product Families.
  o Dependency Management across product area/family to guide the org to deliver high quality value.
  o Removal of systemic impediments.
• Foster adoption of the CraftWorx/single Agile Way of Working standards and contribute to the Discover body of knowledge on our patterns and practices.
• Leverages metrics to derive insights, continuously identify and drive improvement opportunities to fruition across the product family.
• Be the champion of Agile delivery practices within a Product Family , and a thought leader in the Discover Technology Academy (DTA) on Agile practices for the enterprise.
• Partner with the Tech Anchors, Scrum Masters, SPO, PO's and BTD's to drive maturity of our CraftWorx practices within a product family, supported by DTA.
• Teach, mentor and coach their product family to mature product team practices in alignment with DTA playbooks.
• Building community, foster inter-team collaboration with a culture of continuous learning and continuous improvement across the entire Product Area.
• You do not need to know your audience to be comfortable and meet the audience needs.
  o Confident in facilitating with little reparation or advanced warning, as you intuitively know what works well in different contexts and you can draw upon many different facilitation techniques targeted for your audience.
  o Has a comprehensive understanding of facilitation skills and is able to use them to address complex problems or situations. Your toolbox consists of variety of participatory decision making, collaborative, visual and kinesthetic facilitation techniques both for large and small groups. They are also able to mentor and coach others in facilitation skills.
  o You are a sought-after expert to facilitate outside your domain area
  o You are sought after to mentor others in effective facilitation, and you grow facilitation competency more broadly.

Qualifications You'll Need

The Basics

• Bachelors Information Technology, Computer Science, Business Administration and Management or related
• 8+ years Agile or related experience

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.
• No required movement about the work environment to complete the major responsibilities of the job.
• Primarily performed indoors in an office setting.
• Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

Bonus Points If You Have
[(Note: Recruiter may add additional preferred qualifications.)]

• 10+ years Agile or related experience
• Strong Jira experience 
• Intermediate or Advanced experience with Tableau 
• Expert in Scrum framework with advanced experience in scaling frameworks (ex: SAFe). 
• Strong analytics experience synthesizing data into compelling messages for change to Product and Engineering stakeholders. 
• Expertise in creating software delivery plans: breaking down larger concepts into consumable work and working with engineering to size and sequence work for delivery. 
• Experience building continuous improvement roadmaps for area(s) supported. 
• Knowledge of Software Capitalization and R&E Tax Credit laws and how to apply them to building software. 
• Understands need for architectural runway in software development and proactively seeks ways to optimize work flowing through the system.  
• Strong experience engaging and partnering with a PMO governance body. 
• Ability to roll up sleeves and dig deep into the work; have intimate knowledge of- delivery in area supported.  
• Expert in identifying dependencies and risks between epics/features and knowing how to effectively document them and drive them to conclusion.  
• Excellent communication with ability to effectively influence partners and stakeholders. 
• Familiarity with release management processes. 
• Constantly keeps (regulatory) compliance top of mind in everything you do.  
• Understands DevOps mindset and seeks ways to improve the CICD delivery pipeline. 

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.

Application Deadline:

The application window for this position is anticipated to close on Apr-09-2025. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation:

The base pay for this position generally ranges between $106,000.00 to $178,800.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave

• Paid Time Off

• 401(k) Plan

• Medical, Dental, Vision, & Health Savings Account

• Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances

• Recognition Program

• Education Assistance

• Commuter Benefits

• Family Support Programs

• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.

At Discover, we are committed to creating an inclusive and equitable workplace through our Fair Chance Hiring practices. Fair Chance Hiring means that we base our hiring decisions on an applicant’s qualifications rather than their criminal record. All our positions are subject to Section 19 of the Federal Deposit Insurance Act. Our applicants go through a background check, and we follow all applicable local laws, including the Los Angeles County Fair Chance Hiring Ordinance (LA County Fair Chance).

Positions marked as remote eligible are limited to remote locations within the country in which the position is based.

Applicants must be 18 or older at the time of hire.