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Assistant Manager (5344) - Trumann, AR - job 1 of 2

Company Description

Join part of a growing team!

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

 

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

 

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$37500 / YEARLY (est.)
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$30000K
$45000K

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What You Should Know About Assistant Manager (5344) - Trumann, AR, Domino's

Are you ready to take the next step in your career? Domino's Pizza is looking for an enthusiastic Assistant Manager to join our team in Trumann, AR! If you have a knack for leadership and a passion for great customer service, this role is perfect for you. As an Assistant Manager, you’ll be responsible for overseeing everything that happens during your shift - from managing inventory and controlling costs to ensuring exceptional customer interactions. You’ll be the one setting the example for your team, maintaining high standards, and following policies to achieve success. Here at Domino's, we value hard work and initiative, and we offer a fun, flexible environment where many of our employees have advanced from delivery drivers to franchise owners. You'll be tasked with staffing, maintaining store cleanliness, and ensuring that everything runs smoothly, all while fostering a positive atmosphere. In addition to sharp judgment and multitasking skills, you must be able to read maps, navigate delivery routes, and make quick calculations for cash control. At Domino's Pizza, our employees come first, and we appreciate every team member's unique contributions. If you’re ready to showcase your leadership skills and help us deliver the best pizzas in town, we want you to apply today and be a part of our growing family!

Frequently Asked Questions (FAQs) for Assistant Manager (5344) - Trumann, AR Role at Domino's
What responsibilities does the Assistant Manager at Domino's Pizza in Trumann, AR have?

The Assistant Manager at Domino's Pizza in Trumann, AR is responsible for all aspects of managing the store during their shift, which includes cost controls, inventory management, cash handling, and ensuring exceptional customer service. This position requires leading by example and ensuring that all company policies and procedures are followed meticulously.

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What skills are required for the Assistant Manager position at Domino's Pizza?

To excel as an Assistant Manager at Domino's Pizza, candidates should possess strong leadership abilities, excellent communication skills, and a solid understanding of basic math for cash handling. Additionally, candidates need to be skilled multitaskers able to manage staff, customer relations, and operational standards effectively.

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What are the advancement opportunities for Assistant Managers at Domino's Pizza?

There are numerous advancement opportunities for Assistant Managers at Domino's Pizza, with many team members progressing from delivery drivers to franchise owners. With dedication and hard work, you can move up to positions like General Manager, Corporate Operations Manager, or even open your own franchise.

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Is training provided for the Assistant Manager role at Domino's Pizza?

Yes, training is provided on the job for the Assistant Manager role at Domino's Pizza. New hires will receive orientation and hands-on training to help them understand the operational procedures and expectations within the store, ensuring they are well-prepared for their responsibilities.

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What kind of work environment can an Assistant Manager expect at Domino's Pizza in Trumann, AR?

The work environment at Domino's Pizza in Trumann, AR is dynamic and supportive. As an Assistant Manager, you will be part of a team that values collaboration and positivity, ensuring that all members are recognized for their unique talents and contributions, fostering a culture of diversity and inclusivity.

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Common Interview Questions for Assistant Manager (5344) - Trumann, AR
How do you handle stress and pressure as an Assistant Manager?

When handling stress as an Assistant Manager, it’s important to prioritize tasks and remain calm. I focus on organizing my workflow and delegating tasks among team members to ensure that we meet the demands of busy shifts while maintaining high service standards.

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Can you describe a time when you resolved a conflict between team members?

In my previous role, I encountered a situation where two team members disagreed over task responsibilities. I facilitated a meeting to let them express their concerns and collaborated with them to find a compromise that addressed both their needs, ultimately enhancing the team's cooperation.

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What strategies would you utilize to improve team performance at Domino's Pizza?

I believe in fostering open communication and regularly providing feedback. I would implement team-building activities and create achievable performance goals, encouraging collaboration while recognizing individual achievements to motivate the team.

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How would you ensure high customer service standards are maintained during your shift?

Maintaining high customer service standards starts with leading by example. I would conduct regular checks and training sessions for my team, emphasizing the importance of positive customer interactions. Additionally, I would encourage team members to promptly address customer feedback and concerns.

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What steps would you take when an employee misses a shift?

If an employee misses a shift, I'd first reach out to understand the situation. Communication is key, and I would work with the team to cover their duties if necessary while ensuring that the employee understands the importance of attendance and adherence to our scheduling policies.

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What do you believe is essential in promoting a positive work culture?

Promoting a positive work culture requires clear communication, recognition of individual contributions, and fostering a supportive environment. I would encourage team members to voice their ideas and ensure that everyone feels valued and appreciated for their work.

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How do you prioritize tasks during busy shifts?

During busy shifts, I prioritize tasks based on urgency and impact. I make a list of necessary actions and communicate with my team to delegate responsibilities efficiently, allowing us to serve our customers promptly and effectively.

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What knowledge do you have about inventory and cost control?

I understand the importance of inventory and cost control in maintaining profitability. Regular inventory checks are essential to ensure freshness and availability, while closely monitoring costs helps minimize waste and optimize efficiency.

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Why do you want to work for Domino's Pizza as an Assistant Manager?

I want to work for Domino's Pizza because I admire the company’s commitment to team member growth and customer service excellence. I'm excited to be part of a brand that values its employees and creates opportunities for advancement while delivering great food to our community.

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How would you manage customer complaints during your shift?

To manage customer complaints effectively, I would remain calm and listen actively to their concerns. I would ensure to resolve their issues swiftly, offering solutions or compensations when appropriate, to leave them feeling valued and satisfied with our service.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 14, 2025

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