Assistant Manager(05907) - 2529 US-90

As an Assistant Manager at Domino's, your responsibilities primarily involve running great shifts, managing staff, and ensuring excellent customer service. You'll assist the General Manager in daily operations, uphold brand standards, and train team members for optimal performance. Additionally, you're expected to learn inventory skills and contribute to achieving store goals, making this role instrumental in the overall success of the business.

To be considered for the Assistant Manager position at Domino's, you must be at least 18 years old and possess strong communication skills. A positive attitude and ability to handle physical tasks such as standing for long periods and lifting up to 25 pounds are essential. Furthermore, being Food Safety Certified is a requirement to ensure compliance with health standards.

At Domino's, career advancement opportunities are abundant! As an Assistant Manager, you will have the ability to enhance your leadership skills through the RPM Pizza College, which offers training tailored to drive your career forward. By fostering team-building and problem-solving skills, you'll position yourself for future promotions within the company and make a lasting impact.

As an Assistant Manager at Domino's, you'll enjoy a competitive hourly wage along with numerous benefits including medical, dental, vision, and life insurance options, which become available when you enroll in the company medical plan. Additionally, you can take part in our 401K program and have opportunities to earn bonuses, ensuring you are well-rewarded for your hard work.

The work environment for an Assistant Manager at Domino's is dynamic and fast-paced, filled with the excitement of serving customers in the food industry. You're expected to create a fun atmosphere while maintaining high operational standards. It’s a collaborative space where teamwork and effective communication are key, making for a rewarding experience both for you and your team.

When managing customer complaints as an Assistant Manager, it’s important to listen actively, empathize with the customer, and respond promptly to resolve their issues. Share specific examples of how you've successfully handled complaints in the past, demonstrating your problem-solving skills and commitment to customer satisfaction.

Training a new team member effectively is vital to maintaining quality. Discuss a specific instance where you created a training plan, outlined objectives, and assessed the new team member's progress, emphasizing your ability to impart knowledge and support their development.

Prioritizing tasks during a busy shift is about staying organized and adaptable. Talk about methods you've used to manage time effectively, perhaps using tools like checklists or scheduling, and how you allocate team resources to ensure all essential operations run smoothly.

Motivating your team requires understanding their individual strengths and what drives them. You could bring up strategies such as setting clear goals, recognizing achievements, and providing opportunities for career growth, all of which foster a positive and motivating work environment.

Leading a team under pressure demonstrates your ability to manage stress effectively. Share a specific situation where you maintained composure, delegated tasks, and encouraged teamwork to achieve a successful outcome, showcasing your leadership and crisis management skills.

Upholding food safety standards involves strict adherence to protocols. Explain your approach, such as regular training and staff meetings to reinforce safety practices, conducting audits, and leading by example in maintaining a clean and safe work environment.

Discuss your methods for inventory management, including regular audits, use of inventory tracking systems, and strategies for minimizing waste or loss. Explain how you ensure that stock levels meet operational demands while maintaining cost efficiency.

When handling conflict between team members, it’s essential to remain neutral and facilitate open communication. Describe your approach to mediating disputes, promoting understanding, and encouraging collaboration to resolve issues effectively.

If sales are declining, you would analyze customer feedback and sales reports to identify potential areas of improvement. Discuss your strategies for re-engaging customers, enhancing service quality, and promoting specific products to drive sales back up.

Be honest about your passion for the food industry and customer service. You might mention your excitement about being part of a leading brand like Domino's, the opportunities for professional growth, and your desire to contribute to a fun and vibrant team atmosphere.