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Delivery Expert(07191) - 13712 NE 20th Ave - job 1 of 2

Company Description

Company Description

All driver positions are paid hourly at minimum pay $16.66 - maximum pay $16.66

ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

We are an equal opportunity employer and encourage all candidates to apply.  Accommodations during the application process, interviews, hiring and employment are available.  All any candidate needs to do is let us know if an accommodation is needed. 

SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first!

Job Description

Training
Orientation and training provided on the job.
All driver positions are paid hourly at minimum pay $16.66 - maximum pay $16.66. Credit card tips, cash tips and a partial mileage reimbursement are paid at the end of each shift. With tips averages can range from minimum $16.66 (Time on clock) - Maximum $30.00 per hour (with tips added to $16.66). Hourly time is paid via check or direct deposit bi monthly. 

Medical, Dental and Vision insurance are available to employees who have worked at least a year and who average at least 32 hours per week. If you have any questions about Benefits Qualifications, please contact [email protected].

We abide by WA State requirements for sick pay. 

HOURS: All scheduled hours are based off what employee is available for and what the store needs. All positions are part time unless otherwise stated. Every employee has the opportunity to work into full time as long as the store has the hours to accommodate by completing training, being reliable for shifts and communicating full time needs with manager. 

ABOUT THE JOB

Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you.

Right now Domino's is looking for qualified drivers to staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you.

JOB REQUIREMENTS AND DUTIES

You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings.



General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.

Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

· Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.

Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
· Navigational skills to read a map, locate addresses within designated delivery area.
· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
· Far vision and night vision for driving.



PHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".
Walking
· For short distances for short durations
· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
· During delivery of product, navigation of five or more flights of stairs may be required.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Driving
· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Driving Specific Job Duties
· Deliver product by car and then to door of customer.
· Deliver flyers and door hangers.
Requires
· Valid driver's license with safe driving record meeting company standards.
· Access to insured vehicle which can be used for delivery

 

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Average salary estimate

$39892 / YEARLY (est.)
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$17384K
$62400K

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What You Should Know About Delivery Expert(07191) - 13712 NE 20th Ave, Domino's

Are you ready to hit the road with Domino's Pizza as a Delivery Expert? Located at 13712 NE 20th Ave in Vancouver, WA, this exciting role offers you the chance to combine your love for driving with the joy of bringing delicious pizza to happy customers. As a Delivery Expert, not only will you earn a competitive hourly wage starting at $16.66, but you’ll also have the chance to earn additional tips that can bring your total earnings up to $30.00 an hour! We’re looking for motivated individuals who thrive in a fast-paced environment, enjoy flexible hours, and are eager to grow within the company. Whether you’re seeking a full-time career or a part-time gig to fit your school schedule, we’ve got you covered. Our amazing team values every member, and with opportunities for advancement, many have transformed from delivery drivers to franchise owners! We take pride in our commitment to diversity and ensure everyone feels valued. With comprehensive training, supportive management, and insurance options after a year of service, being part of the Domino's family means you'll have a lot of great perks. So, if you’re 18 or older, have a valid driver’s license, and a reliable insured vehicle, then you could be just the person we’re looking for. Come join us and help us deliver smiles, one pizza at a time!

Frequently Asked Questions (FAQs) for Delivery Expert(07191) - 13712 NE 20th Ave Role at Domino's
What are the responsibilities of a Delivery Expert at Domino's Pizza?

As a Delivery Expert at Domino's Pizza, your main responsibilities include delivering delicious pizzas to customers, supporting in-store operations such as order processing, and maintaining cleanliness in the store. You’ll need to navigate the delivery area effectively while ensuring customer satisfaction. Other important tasks include taking inventory, communicating with customers about their orders and assisting in general store operations. Your role is vital in keeping the pizza-loving community happy!

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What qualifications do I need to become a Delivery Expert at Domino's Pizza?

To become a Delivery Expert at Domino's Pizza, you must be at least 18 years old, possess a valid driver's license with a safe driving record, and have access to an insured vehicle suitable for deliveries. Additionally, good navigational skills to locate addresses efficiently are essential, as well as the ability to communicate effectively with customers and coworkers. Your commitment to punctuality and teamwork is highly valued!

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What kind of training is provided for new Delivery Experts at Domino's Pizza?

At Domino's Pizza, new Delivery Experts will undergo comprehensive on-the-job training designed to familiarize them with store operations, delivery processes, and customer service standards. The training is tailored to ensure that you feel confident and prepared for your responsibilities on your first day. You’ll learn everything from how to safely operate equipment to how to handle customer inquiries effectively.

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Are there opportunities for advancement at Domino's Pizza for Delivery Experts?

Absolutely! Domino's Pizza is committed to helping you grow your career. Many of our team members who've started as Delivery Experts have successfully progressed to management positions, and some have even become franchise owners. If you show passion and dedication, there are numerous paths available to advance your career within the company!

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What are the working hours like for a Delivery Expert at Domino's Pizza?

The working hours for a Delivery Expert at Domino's Pizza are quite flexible and typically depend on the store's needs and your availability. Most positions are part-time, allowing you to balance work with school or other commitments. However, as you complete training and gain reliability, there may be opportunities to transition to full-time hours if you’re interested!

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Common Interview Questions for Delivery Expert(07191) - 13712 NE 20th Ave
How would you handle a situation where a customer is unhappy with their pizza delivery?

In such a scenario, it’s essential to remain calm and listen to the customer’s concerns. I would acknowledge their feelings, apologize for any inconvenience, and strive to find a resolution, whether it’s offering a replacement or a discount. Delivering excellent customer service and ensuring customer satisfaction is a priority for me.

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What makes you a good fit for the role of Delivery Expert at Domino's Pizza?

I believe my friendly personality, strong communication skills, and safe driving record make me a great fit for the role of Delivery Expert at Domino's. I genuinely enjoy interacting with customers and find great satisfaction in providing timely deliveries. Plus, I’m always up for challenges and learning new things.

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Can you describe your experience with navigating delivery routes efficiently?

Certainly! I use a combination of maps and GPS technology to familiarize myself with the delivery area. I always prioritize major roads and less congested routes to ensure timely deliveries, and I try to keep notes on frequently visited locations to optimize future deliveries.

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What are some challenging aspects of being a delivery driver, and how would you handle them?

Some challenges include inclement weather, heavy traffic, or managing multiple deliveries efficiently. I handle these situations by staying flexible and planning ahead. For example, I would allow extra time for deliveries in bad weather and maintain customer communication regarding any delays.

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How do you plan to manage your time effectively as a Delivery Expert?

Effective time management is key to this role. I plan to prioritize tasks, making sure to keep delivery times in mind while ensuring in-store responsibilities are managed efficiently. Utilizing a schedule helps me stay organized, allowing me to give my best at both driving and store duties.

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What safety precautions do you take when driving as a Delivery Expert?

Safety is always my top priority when driving. I ensure that I’m aware of my surroundings, follow traffic laws, use my seatbelt, and avoid distractions while driving. I also routinely check my vehicle's condition and maintain proper insurance to ensure I'm prepared for safe deliveries.

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How would you approach a situation where a customer claims their pizza was late?

I would first listen carefully to the customer’s concern and express understanding for their frustration. I would apologize for the delay and investigate the situation. If the claim is justified, I would offer a solution like a discount on their next order as a goodwill gesture, while also ensuring that late deliveries are addressed internally.

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What do you think is the most important quality for a successful Delivery Expert at Domino's Pizza?

I believe the most important quality is reliability. Customers rely on us for their meals, so it’s crucial to deliver on time consistently. Additionally, being personable and having a strong customer service orientation helps create a positive experience for customers.

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Can you explain how you would deal with difficult weather conditions while on a delivery?

In harsh weather, I would prioritize safety first, adjusting my driving speed accordingly and staying alert for changing road conditions. If the weather poses too much risk, I would communicate with my team about possible delays or rescheduling deliveries to ensure both customer satisfaction and safety.

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What motivates you to perform well in your role as a Delivery Expert?

I’m highly motivated by the satisfaction of delivering great food and positive experiences to customers. Knowing that I am part of their celebration or a simple family dinner gives me a sense of fulfillment. Additionally, I aim to improve my skills and potentially advance my career within Domino's.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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