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General Manager(08564) - 13297 South St - job 1 of 2

Job Description

JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. TRAINING: Orientation and training provided on the job. COMMUNICATION SKILLS: Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between wywe and hands/fingers to rapidly and accurately make presice movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS: Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to commercial dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 or higher. Sharp edges and moving mechanical parts. SENSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS: The ability to direct activities, perform repetetives tasks, work alone and with others, work under stress, meet estrct quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL DEMANDS STANDING: Most task are performed from a standing position. Walking surfaces include ceramic tile "Bricks" with linoleum in some food process areas. Height of work surfaces is generally between 36" and 48". WALKING:Walking is generally in short distances for short durations. SITTING:Paperwork is normally completed in an office at a desk or table. LIFTING: Bulk Products deliveries are made two times a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 60 pounds with dimensions up to 3' X 1.5'. Cases are ussualy lifted from the floor and stacked on to shelves up to 72" high. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of the pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed in dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a 7.5 pounds to push. Trays may also be pulled. CLIMBING: Team Members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their kneeswhile standing at the station. Duration of this position is approximately 30-45 seconds at one time, repeated continuoslsy during the day. Forward bending is also present at the front counter and when stacking ingredients. CROUCHING /SQUATTING: Perfomed occasionally to stock shelves and to clean low areas. REACHING: Reaching is performed continuosly; up, down and forward. Workers reach above 72" occasionaly to turn on'off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities requiere use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrist. Workers must manipulate a pizza peel when removing pizza from the oven, and when using rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardborad pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and the pizza peel, and pizza boxes. MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencil/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. JOB DUTIES: Deliver product by car and thhen to door of customer. Deliver flyers and doorhangers or any marketing materials. REQUIERES: Valid Driver License with safe driving recor meeting company standards. Access to insured vehicle which can be used for delivery. ESSENTIAL SKILLS: Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multy-story buildings, private homes, and other delivery sites while carrying product. PHYSICAL DEMANDS: CARRYING: During delivery, carry pizzas, sides and beverages while performing "walking" and "climbing" duties. DRIVING: Deliver company products within a designated delivery area. A team member may make several deliveries per shift. WWALKING: Delivery personnel must travel the store and delivery vehicle and from delivery vehicle to customer's location and back. CLIMBING: During delivery of product, navigation of five or more flights of stairs may be required. WORK CONDITIONS: EXPOSURE TO: Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING: Far vision and night vision for driving.

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Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

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What You Should Know About General Manager(08564) - 13297 South St, Domino's

As the General Manager at 13297 South St in Cerritos, CA, you’re at the helm of an exciting team dedicated to delivering only the best products to our community. Your role encompasses running daily operations, stocking ingredients, and managing our awesome kitchen crew effectively. You’ll prepare delicious products from scratch, ensuring every customer experience is memorable. Managing incoming orders and taking inventory will also be part of your fantastic day-to-day responsibilities. We believe in training our team members right on the job, so you will have the tools needed to succeed. Excellent communication skills will be key here, enabling you to interact seamlessly with both customers and your coworkers. You will need to master quick math calculations, especially when it comes to handling cash and making change, all while ensuring our high-quality standards are met. Plus, the physical demands of the job, like standing, lifting, and navigating various conditions, make every shift a vigorous and lively experience! If you’re someone who thrives in fast-paced environments and enjoys a blend of leadership, operational tasks, and customer interaction, this might just be your perfect opportunity with us at 13297 South St. We can’t wait to meet you and can’t help but get excited about what you’ll bring to our team!

Frequently Asked Questions (FAQs) for General Manager(08564) - 13297 South St Role at Domino's
What are the key responsibilities of a General Manager at 13297 South St?

As a General Manager at 13297 South St, your responsibilities will include overseeing daily operations, managing inventory, preparing products, and ensuring excellent customer service. You'll also be tasked with taking phone orders, cleaning equipment and facilities, and conducting team training. Your ability to communicate effectively, both verbally and in writing, will be essential in ensuring that operations run smoothly and customers receive top-notch service.

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What qualifications are required for the General Manager position at 13297 South St?

To excel as a General Manager at 13297 South St, you should have strong communication skills and the ability to manage various kitchen operations effectively. Requirements include being able to solve basic mathematical problems quickly, multitasking in a vibrant environment, and possessing a valid driver's license for product deliveries. A background in food service management is highly beneficial, but we are also excited to train the right candidate who is ready to learn and grow with us.

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What work conditions should I expect as a General Manager at 13297 South St?

As a General Manager at 13297 South St, you will work in various conditions, including sometimes adverse weather when performing outside tasks. In-store temperatures may vary significantly, so being comfortable in both colder and warmer realms is essential. You will be exposed to food odors, dust, and the usual hustle and bustle that comes with a fast-paced environment. Physical tasks will involve heavy lifting and movement around the kitchen and delivery areas.

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What essential skills are needed to thrive as a General Manager at 13297 South St?

To be successful as a General Manager at 13297 South St, you'll need strong leadership and interpersonal skills to manage your team effectively. Additionally, quick mathematical abilities are vital for processing orders and making exact monetary changes. The role demands excellent motor coordination for many kitchen tasks and the capacity to maintain high-quality standards under pressure. Your navigational skills will also come in handy for making deliveries in the local area.

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What type of training will I receive if I become the General Manager at 13297 South St?

When you join as the General Manager at 13297 South St, you can expect comprehensive on-the-job training. This will cover everything from operational procedures, communication skills, and customer interactions, to mastering inventory management and food preparation tasks. Our team values continuous learning, and we encourage every new team member to grow their skills and knowledge as they settle into their new role.

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Common Interview Questions for General Manager(08564) - 13297 South St
How do you manage stress in a fast-paced environment?

Managing stress effectively means remaining organized and focused on your tasks. As a General Manager, keep a positive attitude, prioritize tasks, and maintain open lines of communication with your team. It's about being a problem solver and approaching challenges with a level head.

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Can you give an example of how you lead a team successfully?

An effective way to lead a team is by being transparent and approachable. Share both your expectations and the roles of team members clearly. Regularly check in with staff, celebrating successes and providing constructive feedback to maintain motivation and cohesion.

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What strategies will you implement to improve customer service?

First, I’d focus on training the team to ensure they understand the importance of customer satisfaction. Regularly reviewing customer feedback and making changes accordingly can lead to significant improvement. Additionally, fostering a culture of accountability will empower each team member to take ownership of their interactions with customers.

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How do you handle conflicts between team members?

Conflicts should be addressed promptly and fairly. I believe in talking to the involved parties separately to understand their perspectives before fostering a discussion to facilitate resolution. Ensuring that all team members feel heard and valued leads to a more harmonious workplace.

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What is your experience with inventory management?

In previous roles, I have developed systematic approaches for tracking inventory, ensuring that supplies are ordered timely, and minimizing waste. I believe that collaboration with suppliers can also lead to more efficient inventory processes.

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How would you approach making deliveries efficiently?

To ensure efficient deliveries, I would plan routes carefully, considering traffic patterns and distances. Equip team members with tools to facilitate navigation and maintain constant communication to provide timely updates for customers.

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How will you ensure food quality standards are met?

Regular training and checklists are key. I will conduct scheduled inspections and communicate directly with staff about expectations. Customer feedback is invaluable and should be addressed immediately to uphold our commitment to quality.

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How do you approach employee training?

I’d create an engaging training program that blends hands-on experience with classroom-like learning. Continuing education opportunities will emphasize product knowledge, customer service skills, and operational efficiencies to cultivate a skilled and confident team.

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How will you foster a positive work environment?

Creating a supportive and positive work environment means recognizing achievements, encouraging teamwork, and maintaining open communication. I’d ensure that team members feel valued and included in decision-making processes where appropriate.

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What metrics do you believe are important for evaluating a team’s performance?

Key metrics would include customer satisfaction scores, order accuracy, team efficiency, and employee retention. Analyzing these will help identify strengths and areas for improvement, informing better management strategies.

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Full-time, on-site
DATE POSTED
April 14, 2025

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