Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Bilingual Assistant Branch Manager image - Rise Careers
Job details

Bilingual Assistant Branch Manager

Candidate must be fluent in English and Mandarin/Cantonese

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. 

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. 

Together, there’s no stopping you!

Job Title:

Assistant Branch Manager

Job Description:

Summary:

Provides the day- to-day operational management of the branch. Ensures that the branch is adhering to bank policies and procedures. Supervises the activities of branch personnel, including tellers and financial services representatives. Provides leadership and guidance to ensure associate engagement and development. 

Essential Duties and Responsibilities:

  • Assists in the supervision of day-to-day operations of new account desks and teller/servicing areas. 

  • Provides coaching to associates, creates schedules, addresses service breakdowns and works with the Manager on hiring employees and performance issues. 

  • Partners with Branch Manager to direct activities of branch associates to ensure complete and efficient customer service.

  • Observes, monitors, and provides coaching to branch staff as it relates to cross-selling, referral goals and overall branch performance.

  • Ensures all company policies and procedures pertaining to branch operations are followed.

  • Handles customer concerns; escalates customer concerns to Branch Manager as needed.

  • Assists in coordinating recruitment and training of Branch staff.

  • Completes new accounts and teller activities as needed.

  • Accepts and completes projects and other miscellaneous duties as assigned.

  • Completes quarterly unit assessment and ensures team adherence to policy/procedures as it relates to compliance, audit guidelines, and security standards.

  • Other duties as assigned.

Qualifications:

  • Excellent leadership, interpersonal, customer service skills.

  • Strong organizational skills with a high degree of accuracy.

  • Thorough knowledge of bank operations, policies, procedures, compliance, and banking regulations.

  • Team oriented, possesses a positive attitude and works well with others.

  • Strong oral and written communication skills.

  • Excellent problem solving skills.

Supervisory Responsibilities:

  • Assists with supervision of Branch staff

Education and/or Experience:

  • Bachelor’s degree in business related field or equivalent experience: or equivalent combination of education and experience

  • Minimum of two years banking experience required

  • Customer service experience required

  • Experience working in an environment with individual and team goals preferred

  • Previous supervisory experience preferred

Computer and Software Skills:

  • Skilled in operation of a personal computer, including Microsoft Word and Excel.

  • Google Suite

  • IBS 

  • Salesforce

Certificates, Licenses And Registrations:

  • Notary License where applicable 

Equal Opportunity Statement:

Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at  hr@enterprisebank.com .

Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings.  If you would like more information about your EEO rights as an applicant under the law, please click   HERE .

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Cozzini Hybrid Elk Grove Village, Illinois, United States
Posted 11 days ago

Join Middleby as a Protein Innovation Center Assistant Manager where your expertise in food processing will drive advancements in the industry.

Photo of the Rise User
Front Row Hybrid No location specified
Posted 5 days ago

Join Front Row as a Logistics Project Manager and help optimize supply chain operations for major ecommerce brands using innovative data and solutions.

Photo of the Rise User
Quest Events Hybrid Lake Mary, Florida, United States
Posted 13 days ago

Quest Events is seeking an Operations Manager to lead event management and team coordination in Lake Mary, Florida.

Photo of the Rise User

Philips seeks a dedicated Long Term Resource Planner 2 to elevate customer service through strategic planning in Nashville, TN or Bothell, WA.

AutoCamp Hospitality Group Hybrid Saugerties, New York, United States
Posted 9 days ago

Join AutoCamp as an Assistant General Manager, where you will lead operations and elevate guest satisfaction in a unique outdoor hospitality environment.

Photo of the Rise User
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Step into a pivotal role at American Express as VP of Control Management, leading governance initiatives within Global Commercial Services.

Photo of the Rise User

Join Servus Credit Union as a Process Owner, where you'll enhance organizational processes and drive performance improvements in a collaborative environment.

Photo of the Rise User
Millennium Health Hybrid No location specified
Posted 2 days ago

Millennium Health LLC is looking for a proactive Lab Services Field Supervisor to oversee specimen collection operations and ensure compliance across regional Lab Services staff.

Photo of the Rise User

Lead and enhance our hotel operations as the Executive Director, ensuring top-notch customer service and strategic leadership.

Photo of the Rise User
American Express Hybrid New York, New York, United States
Posted 22 hours ago
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development

Lead operations and strategic projects at American Express, driving growth and collaboration across teams in a dynamic global setting.

Photo of the Rise User
FPI Management, Inc. Hybrid 965 Wilson Blvd, El Dorado Hills, CA 95762, USA
Posted 8 days ago

FPI Management is looking for a Community Director to lead our property operations in El Dorado Hills, ensuring satisfaction for residents and effective team management.

Kapi Restoration is looking for a dynamic Mitigation Manager to spearhead their growing division while driving quality and operational improvements.

Posted 12 days ago

Join CHI Health Clinic as a Clinic Administrator, where you will lead clinic operations and ensure high-quality service delivery.

Enterprise Bank & Trust is a financial services partner focused on guiding people to a lifetime of financial success. We empower privately held businesses to succeed, help families secure their financial futures, and invest to advance the quality ...

14 jobs
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 8, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!