Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Credentialing Assistant image - Rise Careers
Job details

Credentialing Assistant

Overview

Company Overview: Essen Health Care is a growing community healthcare network provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health’ model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth.  Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs. 

Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx

Job Summary

Job Summary: The Credentialing Specialist is responsible to coordinate and assist with the day-to-day administrative functions of the Department. The selected candidate will have excellent written communication skills, able to multitask and manage time effectively and provide administrative support to the Delegation team within the Credentialing Department.

Responsibilities

Key Responsibilities:

  • Efficient and timely completion of confidential Medicaid applications for provider enrollment, group affiliations, and ETIN enrollment/ maintenance.
  • Follow established timelines for processing and completion of applications
  • Critically evaluate application for any issues that may require special consideration, or additional review, and take appropriate action to resolve issue
  • Identify providers whom are due for ETIN recertification and escalate to supervisor appropriately
  • Coordinate with appropriate credentialing onboarding staff to obtain required information from provider
  • Perform self-audit of work to ensure data integrity before mailing applications
  • Document all tasks, phone calls, emails and other forms of communication during the application process.
  • Update rest of Medicaid team and onboarding platform once mailed
  • Assist to track the status of mailed applications, if needed
  • Provide status updates to Credentialing Department’s leadership within one business day, from receipt of request
  • Work with supervisor in identifying back-up coverage when out of the office
  • Timely and complete updates of credentialing software
  • Complete other related tasks or projects as assigned
  • Provide back-up to other Credentialing staff as necessary
  • Ensure providers files have up to date forms for Medicaid revalidations and yearly certifications.
  • Communicate with all levels of organization to obtain documentation and signatures.

     

     

     

    Competencies:

    • Able to multitask, prioritize, and manage time efficiently
    • Excellent verbal and written communication skills
    • Strong interpersonal and communication skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors.
    • Proficient with MS Office (outlook, word, excel, power point, access)

     

Qualifications

Qualifications:

  • Bachelor’s Degree in a Health-Related Discipline: Public Health, Healthcare Administrative, Health Service, Psychology or Sociology Highly Preferred, or in process
  • High School Diploma Required
  • At least one year of office administrative experience preferred
  • Notary a plus

 

Equal Opportunity Employer

ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Essen Healthcare is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.

 

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Credentialing Assistant, Essen Health Care

Are you passionate about working in healthcare and supporting a community that truly needs it? Essen Health Care is looking for a dedicated Credentialing Assistant to join our dynamic team in the Bronx! Here at Essen, we pride ourselves on providing compassionate and accessible medical care to New York's most vulnerable residents. As a Credentialing Assistant, you'll play a vital role in the administrative functions of our Credentialing Department. Your day-to-day tasks will include efficiently processing confidential Medicaid applications, coordinating with onboarding staff, and ensuring that all provider files are up-to-date. Your strong communication skills will be key as you'll need to interact with a wide range of people, from fellow team members to healthcare providers. If you're the kind of person who can multitask and manage time effectively, then we want to hear from you! With a Bachelor’s degree in a health-related discipline highly preferred, and at least one year of office administrative experience, you’ll be equipped to handle everything from self-auditing your work to providing timely status updates to leadership. Plus, your proficiency in MS Office will be essential in this role. We invite you to be a part of our mission to deliver quality healthcare in the Bronx while growing your career in an inclusive and supportive environment at Essen Health Care.

Frequently Asked Questions (FAQs) for Credentialing Assistant Role at Essen Health Care
What are the key responsibilities of a Credentialing Assistant at Essen Health Care?

The Credentialing Assistant at Essen Health Care is primarily responsible for the efficient processing of confidential Medicaid applications, managing provider enrollment, and coordinating with onboarding staff. You'll handle various administrative tasks like tracking application statuses, conducting self-audits for data integrity, and ensuring all required documentation is collected and maintained. These responsibilities are aimed at supporting our mission to deliver quality healthcare to the Bronx community.

Join Rise to see the full answer
What qualifications do I need to apply for the Credentialing Assistant position at Essen Health Care?

To be considered for the Credentialing Assistant role at Essen Health Care, you should ideally have a Bachelor’s Degree in a Health-Related Discipline such as Public Health or Healthcare Administration. A High School Diploma is required, and it is preferred that you have at least one year of office administrative experience. Familiarity with MS Office is also essential for managing your day-to-day tasks effectively.

Join Rise to see the full answer
What skills are important for a successful Credentialing Assistant at Essen Health Care?

Being a successful Credentialing Assistant at Essen Health Care requires excellent verbal and written communication skills, strong organizational abilities, and the capacity to multitask efficiently. You'll need to engage with various stakeholders, so interpersonal skills are also crucial in building relationships and aiding collaboration across teams.

Join Rise to see the full answer
What does the application process involve for the Credentialing Assistant position at Essen Health Care?

The application process for the Credentialing Assistant role at Essen Health Care generally begins with submitting your resume and a cover letter that highlights your qualifications and experience. If selected, you may participate in interviews that assess your skills and fit within our team. Throughout the process, you'll receive updates and feedback to ensure transparency.

Join Rise to see the full answer
Is prior experience in healthcare necessary for the Credentialing Assistant position at Essen Health Care?

While prior healthcare experience is not strictly necessary for the Credentialing Assistant role at Essen Health Care, it can be beneficial. Having a background in healthcare administration or a related field can help you understand the nuances of the position and the importance of effective credentialing within a healthcare setting.

Join Rise to see the full answer
Common Interview Questions for Credentialing Assistant
Can you describe your experience with processing applications in an administrative role?

In answering this question, focus on specific software or methods you've used to process applications efficiently. Highlight any challenges you've faced and how you've successfully navigated them, emphasizing your attention to detail and organizational skills.

Join Rise to see the full answer
How do you prioritize multiple tasks while ensuring all deadlines are met?

When explaining your approach, you can mention techniques such as creating to-do lists, using project management tools, or setting reminders. Share a specific example where you successfully managed competing deadlines while maintaining quality work.

Join Rise to see the full answer
What methods do you use to ensure effective communication with team members and providers?

Highlight your communication skills by discussing tools and methods like regular check-ins, updates via email, or use of collaborative platforms. Provide examples where clear communication has made a positive impact on your previous work experience.

Join Rise to see the full answer
How do you handle confidential information, particularly in healthcare?

In your response, stress the importance of confidentiality in healthcare and describe specific measures you take to ensure compliance with regulations, such as limited access, secure storage, and following protocols for document handling.

Join Rise to see the full answer
What software are you familiar with for administrative tasks?

Discuss your proficiency with MS Office applications and any other specific software that is relevant. Mention how you leverage these tools to enhance your efficiency in completing tasks.

Join Rise to see the full answer
Can you give an example of a time you identified an error in a process and how you resolved it?

Share a specific story that illustrates your problem-solving skills. Explain the nature of the error, what steps you took to fix it, and how you communicated with your team or management regarding the resolution.

Join Rise to see the full answer
Why do you want to work as a Credentialing Assistant at Essen Health Care?

Your answer should reflect your passion for healthcare and the mission of Essen Health Care. Discuss how you align with their values of compassion and quality care, and how you believe you can contribute positively to their team.

Join Rise to see the full answer
What do you understand about the credentialing process?

Provide a brief overview of the credentialing process, emphasizing its importance in healthcare to ensure that providers are qualified to deliver care. Discuss specific steps involved such as application processing and verification of credentials.

Join Rise to see the full answer
How do you stay organized when managing multiple applications simultaneously?

Talk about the strategies you use to keep yourself organized, such as maintaining an organized workspace, utilizing spreadsheets or databases, and setting daily goals for tasks to be accomplished.

Join Rise to see the full answer
Describe your teamwork experience in an administrative setting.

Share instances where you've collaborated successfully with a team in a previous administrative role, highlighting the outcomes of such teamwork and any recognition you received for your contributions.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 3 days ago

Join Domino's Pizza as a Customer Service Representative and be part of a team that emphasizes growth and diversity while serving delicious pizza.

Photo of the Rise User

Join RWJBarnabas Health as a Financial Counselor to facilitate accounts receivable and enhance patient financial support within a premier health care system.

Photo of the Rise User

Join Paradise Valley Hospital as a Mental Health Worker, where you'll support the care of patients in a compassionate and collaborative environment.

Photo of the Rise User
Carle Health Hybrid US, Champaign County, IL; Illinois, Urbana, IL
Posted 7 days ago

Carle Health is looking for an Entry Level Physical Therapist Assistant to provide high-quality care in Urbana, IL.

Photo of the Rise User
Kate McLeod Remote New York, United States
Posted 9 days ago

Join Kate McLeod as a Customer Experience Associate, where you'll elevate everyday interactions into extraordinary customer experiences.

Hy-Vee Hybrid Ashwaubenon, S. Oneida Street, Ashwaubenon, WI
Posted 6 days ago

As a Floral Designer at Hy-Vee, you'll bring joy to customers through your floral creations while ensuring a friendly shopping experience.

Photo of the Rise User
Playtech Hybrid Mihail Tenev 4 str. Balkan Business Center, fl.17, Sofia, Bulgaria
Posted 8 days ago

Join Playtech as a Junior Settling Agent and leverage your analytical skills in a dynamic and rewarding environment.

Photo of the Rise User
Michigan Farm Bureau Hybrid US, Ingham County, MI; Michigan, Lansing, MI
Posted 9 days ago

Join Farm Bureau as an Agency Support Analyst, where your technical expertise will help support thousands of end-users in a dynamic call center environment.

Essen Health Care takes pride in being a leading health care network across the city. The organization has rather humble origins, starting as a singular office. In 1999, Dr. Sumir Sahgal, an internist, opened Essen Medical Associates P.C. in the S...

8 jobs
MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 11, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!