Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Client Relationship Specialist - Eurofins Built Environment Testing – Marlton, NJ image - Rise Careers
Job details

Client Relationship Specialist - Eurofins Built Environment Testing – Marlton, NJ - job 2 of 2

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

The Client Relationship Specialist is responsible for facilitating the day-to-day communication between our clients and our laboratories, ensuring exceptional client experience and performing tasks within the various login departments.

Essential Duties and Responsibilities:

  • Manage all onsite inbound and outbound client communications via telephone and/or email in a timely, solutions-oriented manner.
  • Monitor, record, and follow up with all voicemail communications and follow up with inquiries or concerns accordingly
  • Attend front desk at all times to advise walk-in clients about service information and project preparation.
  • Maintain a constant overview of projects in all onsite testing departments that need login or client communication.
  • Unpack shipments and document receipt of sample as needed.
  • Update client and project data records in LIMS and CRM software systems.
  • Collaborate with laboratory/operations personnel to resolve client inquiries, improve processes, and deliver results in a timely manner as required by each client.
  • Ability to assist with all onsite administrative tasks as necessary.

Qualifications

Basic Minimum Qualifications:

  • HS Diploma or equivalent
  • Customer service experience, food industry service preferred
  • Strong computer skills (Office suite, Adobe PDF, CRM)
  • Excellent written and verbal communication skills
  • Performs well under pressure; thrives in fast-paced environment

Ideal candidates will also possess the following skills:

  • Active listening
  • Client-focus
  • Prioritization and on-time execution of tasks
  • Process improvement
  • Problem-solving and solution orientation
  • Demonstrated ability to sell solutions by active listening
  • Strong interpersonal skills (people, social, emotional intelligence)
  • Proactivity
  • Team player who can self-motivate
  • Growth mindset

Additional Information

Requirements:

  • Authorization to work in the United States indefinitely without restriction or sponsorship
  • Professional working proficiency in English is a requirement, including the ability to read, write and speak in English

Work schedule: Full-time Monday – Friday day shift. Candidates located within commutable distance of our Marlton, NJ laboratory are encouraged to apply.

Salary Range: $21-24/hr 

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location.

To learn more about Eurofins, please explore our website www.eurofinsus.com.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Eurofins Glassdoor Company Review
3.1 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Eurofins DE&I Review
3.1 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
CEO of Eurofins
Eurofins CEO photo
Unknown name
Approve of CEO

Average salary estimate

$46800 / YEARLY (est.)
min
max
$43680K
$49920K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Posted 11 days ago

A Research Associate role at Eurofins Scientific to develop and perform in vitro cell-based and flow cytometry assays supporting product testing.

Photo of the Rise User
Posted 11 days ago

Eurofins Scientific is looking for an Associate Formulations Scientist in Groton, CT to develop and evaluate innovative pharmaceutical formulations for preclinical and clinical study support.

Posted 9 days ago

Contribute to M&T Bank’s mortgage collections team by managing delinquent accounts to recover payments and support borrowers through tailored solutions.

Photo of the Rise User
Citizens National Bank Hybrid Sevierville, Tennessee, United States
Posted 8 days ago

Support CNB clients as a Client Support Agent by delivering excellent service and expertise across all bank products and digital channels.

Photo of the Rise User
Transcarent Hybrid US (Remote)
Posted 16 hours ago

Lead Transcarent Members through personalized healthcare journeys as a supportive Health Guide in a dynamic remote role.

Drive Sally Hybrid Chicago, Illinois, United States
Posted 10 days ago

Sally seeks a dedicated Customer Support Associate to deliver exceptional onsite service and support to their professional driver customers in Chicago.

Support Financial Advisors by managing client accounts and administrative tasks within a respected global wealth management firm.

CHS Hybrid Morristown, Tennessee, United States
Posted 3 days ago

Seeking a dedicated Customer Service Representative to manage multi-channel customer interactions and resolve issues effectively in Morristown, Tennessee.

Photo of the Rise User
Northwest Bancorporation Hybrid Springfield, Illinois, United States
Posted 5 hours ago

Serve as the virtual face of INB by delivering personalized and efficient banking experiences as an Interactive Video Teller in Springfield, IL.

Photo of the Rise User
Postman Hybrid San Francisco, California, United States
Posted 7 days ago

Support and guide customers technically at Postman to maximize their success with APIs and product adoption as a Technical Product Advisor.

Provide inbound customer support and service for a top BPO company at the Tampa ValorVIP office in a full-time, onsite role with paid training and career growth.

Photo of the Rise User
Posted yesterday
Empathetic
Collaboration over Competition
Growth & Learning
Passion for Exploration
Fast-Paced
Startup Mindset
Diversity of Opinions
Rise from Within

Lead Figma’s product support teams remotely, enhancing customer experience and driving strategic support initiatives for a rapidly growing SaaS company.

Photo of the Rise User

Serve as a compassionate bilingual representative at WTW, guiding Spanish and English speaking clients through benefits enrollment remotely during seasonal peak periods.

Photo of the Rise User
Posted 6 hours ago

Lead Zscaler’s Customer Support team to drive operational excellence and innovative solutions in the cybersecurity cloud space.

Photo of the Rise User
Posted 3 days ago

Become a key player at Sojern, driving client success and business growth by managing and optimizing hotel partner campaigns across the Americas.

MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 8, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Canton just viewed Summer Internship - Multiple Departments at BPCM
L
25 people applied to Discord Moderator at LMArena
Photo of the Rise User
Someone from OH, Mansfield just viewed Customer Care Representative at Gas South
Photo of the Rise User
Someone from OH, Mansfield just viewed Customer Service Representative at TaxRise
Photo of the Rise User
Someone from OH, Cincinnati just viewed Life Science Content and Community Specialist at Quartzy