Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Transcon Agent Operations Outbound- 12:00pm-9:00pm M-F image - Rise Careers
Job details

Transcon Agent Operations Outbound- 12:00pm-9:00pm M-F

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 19,000 trained professionals
  • 350+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Scope of Position:  To ensure that TRANSCON customers are served in the managing branch; To support the TRANSCON Lead/Supervisor with meeting customer requirements for all Outbound shipments and truck dispatching, while supporting other TRANSCON team members and management when needed.

Major Duties and Responsibilities:

Operations:

  • Knowledge to create all Export and/or Import files.
  • Ensure smooth and timely freight process flow.
    • Use Transcon Workflow and Transcon Exception reports daily.
  • Ensure accurate and timely data entry into our operational system.
    • Ensure shipments are created accurately, timely, and paperwork sent to customers and carriers.
      • CDP/CPU, LKH/LKD, EPU, XK,
    • Ensure shipments are processed accurately same day as FRD.
      • FRD, Routing, Rating, SHI’s, SHR’s, BLP, APR, APT
    • Ensure shipments are accurately routed, rated, and consoled out nightly based on customer requirements.
      • BKD, PBK, ETA, TSF, GNR, LDD, COB, XMT
  • Assist with Track and Trace TRANSCON Files and reporting.
  • Warehouse support pertaining to dock checks, validating freight, etc.
  • Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards.
  • Contribute to new hire operational training.
  • Contribute to maintain good relationships with service providers.
  • Always meet compliance to regulations internal and external in accordance with government regulations.
  • Meet KPI standards in accordance with the Company’s procedures.      
  • Network communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary.
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 
  • Proactively promote the company’s ten cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
  • Attend branch meetings and accumulate required number of training hours (52).

Qualifications

  • Knowledge of the Chicagoland area.
  • Six months to one-year related experience in Domestic operations.
  • Operations/Industry Knowledge preferred.
  • Excellent oral and written communication skills
  • A proven history of providing exceptional customer service at all levels.
  • Effective people skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Excellent organizational skills, time management skills in addition to a professional attitude
  • Great attitude and background based on compliments from customers and coworkers.
  • Strong MS Office skills including Excel, PowerPoint, and OneNote
  • 12:00pm-9:00pm. Monday-Friday 

Additional Information

All your information will be kept confidential according to EEO guidelines.

The pay rate for the position is $20.00-$28.00 per hour. Based on education and experience. 

Average salary estimate

$49920 / YEARLY (est.)
min
max
$41600K
$58240K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User

Join Expeditors as a Software Configuration Engineer II, where your skills in systems analysis and software development will drive innovation in supply chain management.

Photo of the Rise User
Expeditors Hybrid 1700 E Pescadero Ave, Tracy, CA 95304, USA
Posted 11 days ago

Join Expeditors as a Customer Service Agent and play a key role in enhancing customer satisfaction in the logistics industry.

Photo of the Rise User

Kickstart your career with Enterprise Mobility's Management Trainee program, designed for future leaders in an engaging work environment.

Photo of the Rise User
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

Join the team at Canopy by Hilton Nashville Downtown and help maintain a clean and safe kitchen environment as a Dishwasher.

Photo of the Rise User
Posted 2 days ago

As the Manager of Business Operations at Foodsmart, you'll lead strategic initiatives and improve operational efficiency in a mission-driven environment.

Photo of the Rise User

Become a vital part of Honeywell as an Entry Level Assembler on the RMA Line, where your contributions will ensure high-quality manufacturing.

Become a key leader at Calvin Klein by managing their high-profile NYC flagship store and delivering exceptional customer experiences.

Photo of the Rise User

Join Western States as an Equipment Yard Attendant to maintain and inspect rental equipment and enhance customer satisfaction.

Photo of the Rise User
Posted 10 days ago

Join Prevailance as a Mid-Level Operations Analyst focusing on enhancing Naval readiness and effectiveness.

Photo of the Rise User
Posted 10 days ago

Become a key part of the operations team at Keefe Commissary Network, providing essential services in a correctional facility.

Photo of the Rise User
Posted 9 days ago

Join FLEX College Prep in Irvine as an Operations Coordinator to enhance educational services and ensure exceptional customer experiences.

Photo of the Rise User
Domino's Hybrid 3320 Dayton Xenia Rd, Beaver Creek, OH
Posted 13 days ago

Lead the team at Domino's Pizza as a General Manager, driving success in a fast-paced environment.

Photo of the Rise User
Vast.ai Hybrid Los Angeles, California, United States
Posted 10 days ago

Join Vast.ai as an Operations Manager to drive fundraising, HR, and event planning in a fast-paced, innovative environment.

Photo of the Rise User
Posted 10 days ago
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

Join Inland Housing Solutions as an Operations Support Specialist and contribute to breaking the cycle of homelessness through essential operational support.

Photo of the Rise User

RTD is looking for a dynamic Deputy Chief Operations Officer to drive excellence in bus operations and strategic leadership across all transit services.

To set the standard for excellence in global logistics through total commitment to quality in people and customer service, with superior financial results.

301 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!