Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Store Manager---Arlington Heights image - Rise Careers
Job details

Store Manager---Arlington Heights

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

Build a Culture of Working Back from the Customer

  • Lead a growth-oriented sales culture to achieve store business performance results.
  • Ensure exceptional customer experiences through the application of the Five Below service model that empowers your crew to say yes to customers. 
  • Anticipate the needs of the customer and create an amazing store environment. 
  • Lead execution and maintenance of all company merchandising and operational standards ensuring consistency with Brand Standards. 

Develop a High Performing Crew

  • Hire and engage talented employees, with the necessary skills, to be at the right place (i.e., store role) at the right time.
  • Ensure people feel cared for and connected to each other and foster a culture that values and appreciates inclusion and diversity. 
  • Inspire accountability by providing training, coaching, and consistent feedback to your team. 
  • Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
  • Partner with District Manager and Human Resources for employee coaching / counseling, performance documentation and employee relations matters.
  • Maintain an environment that is safe for your customers and crew.
  • Execute a talent plan that makes Five Below an employer of choice, attracts quality candidates, and retains the best talent.
  • Foster career growth through individual development planning and performance coaching.
  • Develop a peer network internally and externally to build strong recruitment and succession planning for your store.

Drive a Consistent Business

  • Analyze daily, weekly, monthly business results and pursue ways to drive greater performance level of direct reports. Leverage reports and metrics to make decisions including sales, customer experience, profitability, shrink, payroll, and staffing. 
  • Balance competing priorities with a recognition of what is critical.
  • Develop and manage payroll budgets and crew schedules that balance financial responsibility with customer expectations and crew availability.
  • Ensure the proper execution of all financial management controls, critical controls, and adherence to company policies. 
  • Oversee successful receiving and ensure stocking procedures are properly followed and maintained. 
  • Ensure the execution of physical inventory and compliance with company data integrity processes.
  • Assure that merchandise flow meets company set standards and closely monitor sell through.
  • Perform store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room.
  • Ensure compliance with all the Five Below Standard Operating Procedures (SOP).
  • Review all corporate communications and prioritizes/plans accordingly. 
  • Achieve results without compromising quality or integrity of work and adhere to company handbook and policies as well as local, state, and federal laws.
  • Perform other duties as assigned, including services.

The Five Below Way

  • Wow our customers: Put the customer first and make a difference in people’s lives.
  • Unleash your passion: Check your ego at the door and do what you say you will do.
  • Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same.
  • Achieve the Impossible: Set the bar high for self and team and outperform expectations.
  • Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts.

QUALIFICATIONS

  • High School Graduate or equivalent
  • Minimum 3 years of management experience preferred
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

 

Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters.  Please confirm that the person you are working with has an @fivebelow.com email address.  Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process.  If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Manager---Arlington Heights, Five Below

As a Store Manager at Five Below in Arlington Heights, you're stepping into a vibrant role where every day is an opportunity to uplift our customers' experiences! At Five Below, we cultivate a culture where having fun and embracing creativity go hand in hand with meeting consumer needs. Your role will be pivotal in leading a high-performing team, hiring talented crew members who share our passion for delivering exceptional service at unbelievably low prices. You’ll foster a lively store atmosphere that ensures every visitor feels valued and delighted. Your knack for analyzing sales data will help you drive business performance, while your leadership will inspire your team to work collaboratively and efficiently. You’ll have the chance to put your creative problem-solving skills to the test as you maintain visual merchandising and operational standards that keep our store looking its best. Five Below is all about letting go and enjoying the moment, and as a Store Manager, you will play a crucial part in making sure this mission resonates within your team and with our customers. If you have previous management experience and are ready to cultivate a culture of fun and customer satisfaction, we can’t wait to see what you bring to Five Below!

Frequently Asked Questions (FAQs) for Store Manager---Arlington Heights Role at Five Below
What responsibilities does a Store Manager at Five Below in Arlington Heights have?

A Store Manager at Five Below in Arlington Heights is responsible for creating a vibrant customer experience, leading a high-performing sales culture, and ensuring that the store environment is welcoming and meets brand standards. They hire and engage crew members, analyze business results to drive performance, and manage payroll budgets while prioritizing customer satisfaction.

Join Rise to see the full answer
What qualifications do I need to apply for the Store Manager position at Five Below in Arlington Heights?

To apply for the Store Manager position at Five Below in Arlington Heights, candidates should have at least a high school diploma (or equivalent), with a minimum of three years of management experience preferred. Strong communication skills, multitasking abilities, and creative thinking are also essential.

Join Rise to see the full answer
How does Five Below support career growth for Store Managers in Arlington Heights?

Five Below emphasizes career growth for Store Managers in Arlington Heights by fostering an inclusive and supportive culture. They provide individual development planning and performance coaching to inspire accountability and skill improvement, ensuring that employees feel appreciated and have opportunities to progress their careers.

Join Rise to see the full answer
What does Five Below mean by 'The Five Below Way' for Store Managers?

'The Five Below Way' for Store Managers refers to the company's core values and behaviors, encouraging Store Managers to prioritize customer satisfaction, unleash their passion, and treat the business like their own. It's about creating a playful and dedicated atmosphere that resonates with both customers and crew members.

Join Rise to see the full answer
How can a Store Manager at Five Below in Arlington Heights ensure exceptional customer service?

A Store Manager at Five Below in Arlington Heights can ensure exceptional customer service by training their crew to embrace the Five Below service model, actively listening to customer needs, and creating a welcoming environment that encourages employees to say yes to customers. Regularly analyzing customer feedback and fostering a team culture that prioritizes customer experience is key.

Join Rise to see the full answer
Common Interview Questions for Store Manager---Arlington Heights
How would you approach building a high-performing team as a Store Manager at Five Below?

To build a high-performing team at Five Below, I would start by identifying the unique strengths of each team member, utilizing one-on-one coaching to help them reach their potential. I would foster an inclusive environment, encourage open communication, and celebrate achievements to keep morale high and ensure everyone feels valued.

Join Rise to see the full answer
Can you discuss your experience with managing payroll and crew schedules?

In my previous roles, I have developed budgets that align with financial objectives while ensuring adequate staffing levels. I monitor sales data closely to forecast busy periods, adjusting crew schedules accordingly to balance productivity with customer demands.

Join Rise to see the full answer
What strategies would you implement to maintain exceptional store standards and merchandising?

I believe in a proactive approach—regularly auditing store conditions, ensuring compliance with company standards, and training staff on visual merchandising techniques to maintain an engaging shopping environment.

Join Rise to see the full answer
How do you handle customer complaints in a retail setting?

I address customer complaints by listening actively to their concerns, empathizing with their situation, and providing a solution that aligns with company policies while attempting to make their experience positive.

Join Rise to see the full answer
What motivates you as a Store Manager?

I am motivated by the potential to impact others positively, whether it's empowering my team to grow and succeed, enhancing customer experiences, or driving store performance. Watching both employees and the store flourish is incredibly fulfilling for me.

Join Rise to see the full answer
Describe a time you overcame a significant challenge in a retail environment.

In a prior position, we experienced unexpected staff shortages during peak hours. I quickly reorganized schedules and engaged additional staff, ensuring we maintained customer service levels while managing expenses effectively.

Join Rise to see the full answer
How do you prioritize tasks when managing multiple responsibilities?

I prioritize tasks by assessing their urgency and impact on customer experience and store performance. Utilizing tools like to-do lists and calendar reminders helps me stay organized and focused on what’s most critical.

Join Rise to see the full answer
How would you describe your leadership style as a Store Manager?

My leadership style is collaborative; I believe in empowering my team by fostering open communication, inviting their input, and encouraging them to take ownership of their roles. I balance guidance and independence to promote a positive workplace culture.

Join Rise to see the full answer
What steps would you take to analyze and improve store performance?

I would begin by reviewing sales and customer feedback data to identify trends and areas needing improvement. Then, I would work with my team to develop actionable strategies tailored to boost performance while tracking progress through metrics.

Join Rise to see the full answer
What does customer service mean to you in the context of Five Below’s brand?

Customer service at Five Below means creating a fun, engaging, and memorable experience for every customer. It involves not just meeting expectations but exceeding them by connecting with customers on a personal level and delivering exceptional service in every interaction.

Join Rise to see the full answer
Similar Jobs
Five Below Hybrid Placerville, CA 95667
Posted 3 days ago

Join Five Below as a Store Manager and lead a dynamic team dedicated to exceptional customer service and strong business performance.

Five Below Hybrid Kansas City, MO 64133
Posted 3 days ago

Lead store operations and cultivate a vibrant team culture as a Store Manager at Five Below in Kansas City.

Photo of the Rise User

As a GovCloud Fulfillment Analyst at Splunk, you will enhance the operational strategy for our public sector customers in a fast-paced remote environment.

Photo of the Rise User
Enviri Corporation Hybrid 1344 Bowman St, Mansfield, OH 44903, USA
Posted 2 days ago

Join Harsco Environmental as a Shift Coordinator / Weighmaster and play a vital role in material processing for the steel and metals industries.

Photo of the Rise User
Posted 6 days ago

Join our team in Houston as an Operations/Regulatory Tech, where you'll play a vital role in regulatory compliance and operational efficiency.

Photo of the Rise User

Wonderschool is looking for a Business Operations Associate to drive efficiency and support key projects in a remote role.

Photo of the Rise User
Posted 5 days ago

Rocksbox is looking for a Remote Store Operations Associate to support the expansion of our retail operations in the jewelry sector.

Photo of the Rise User
SYNNEX Hybrid Swedesboro, New Jersey, United States
Posted 10 days ago

TD SYNNEX is looking for a dedicated Prep Desk Specialist with a strong background in high-volume logistics operations to optimize workflow and maintain inventory accuracy.

Photo of the Rise User

Become part of an award-winning team committed to quality care as a Performance Improvement Coordinator at Harlingen Medical Center.

Photo of the Rise User
Westgate Resorts Hybrid 9500 Turkey Lake Rd, Orlando, FL
Posted 3 days ago

Join Westgate Resorts as a Maintenance Manager, leading our Engineering Department to uphold excellence in facility management and guest services.

MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 16, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!