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Sales Consultant

Description

Veterans encouraged to apply


No prior automotive experience is required! Related Fields: real estate, high-end retail, airline, hotel, restaurant, mortgage lending, hospitality


The Sales Consultant, also known as a Salesperson or Automotive Account Executive, is the driving force behind a dealership's sales success. You'll build relationships with customers, understand their needs, and present vehicles that perfectly match their lifestyle and budget. Your charisma, product knowledge, and negotiation skills will be key to closing deals and exceeding sales targets.


Responsibilities:

  • Customer Relationship Management:
  • Greet and qualify potential customers, establishing rapport and identifying their needs and preferences.
  • Conduct thorough needs assessments, understanding budget, desired features, and intended vehicle use.
  • Showcase vehicles, highlighting features and benefits that align with the customer's needs.
  • Answer questions about vehicle specifications, performance, and technology.
  • Offer test drives and demonstrate vehicle operation.
  • Negotiate the sale price, financing options, and trade-in value (if applicable).
  • Secure customer commitment through a purchase agreement.
  • Follow up with customers after the sale to ensure satisfaction and build long-term relationships.
  • Sales & Inventory Management:
  • Maintain a deep understanding of the dealership's inventory, including features, pricing, and competitive advantages.
  • Stay informed about market trends, competitor offerings, and new vehicle launches.
  • Develop and implement sales strategies to meet individual and dealership sales targets.
  • Utilize the dealership's CRM system to track customer interactions and sales progress.
  • Additional Responsibilities:
  • May participate in marketing initiatives, such as attending sales events or showcasing vehicles at community gatherings.
  • Assist with preparing vehicles for sale (ensuring cleanliness, proper signage, etc.).
  • Maintain a professional appearance and demeanor throughout the workday.
  • Adhere to all dealership policies and procedures.
  • Other duties as assigned

Qualifications:

  • Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • Minimum of one year of experience in automotive sales or comparable sales experience.
  • Strong communication, interpersonal, and negotiation skills.
  • A passion for the automotive industry and a genuine desire to help customers.
  • Excellent product knowledge and the ability to learn about new vehicle features quickly.
  • Self-motivated, with a drive to succeed and achieve sales targets.
  • Professional appearance and demeanor.
  • Valid driver's license with a clean driving record.
  • A positive and enthusiastic attitude.

Benefits of Working at Swickard:

  • Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Ongoing training and support
  • Opportunities for continued personal and professional growth.
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Competitive benefits package:

  • Insurance: medical, dental, vision, life and pet insurance
  • Optional disability coverage
  • 401k plan
  • Paid Holidays
  • PTO

About Us

  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • We’re a hospitality company that happens to sell cars, parts, and service.
  • We are a team. Everyone plays a role in our success.
  • Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
  • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?


To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.


The specific duties and qualifications may vary depending on the dealership and the type of vehicles they sell.

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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Consultant, Fletcher Jones Automotive Group

Are you ready to kickstart your career as a Sales Consultant with Swickard in beautiful Kahului, Hawaii? Here, you won’t just be selling cars; you'll be building lasting relationships with customers, guiding them to find the perfect vehicle that suits their unique lifestyle and needs. Imagine waking up every day excited to meet new people, showcase stunning vehicles, and help your clients make the best decisions! While automotive experience is a plus, it’s not a requirement. Swickard values your personality and hospitality skills just as much as your sales experience. You'll be responsible for greeting customers, conducting needs assessments, and showcasing vehicles that fit their preferences. Your ability to answer questions, negotiate sales, and follow up after sales will ensure customer satisfaction and foster long-term relationships. You’ll be supported with ongoing training and the chance to develop into various roles within the company, enhancing your expertise in this field. At Swickard, we believe in being more than just a car dealership; we're a hospitality-focused company that aims to revolutionize the car-buying experience. Join a fast-growing team that values diversity, offers competitive benefits, and is dedicated to making every customer’s experience enjoyable. If you have the drive, optimism, and a passion for the automotive world, apply today to become a key player in our vibrant community!

Frequently Asked Questions (FAQs) for Sales Consultant Role at Fletcher Jones Automotive Group
What are the main responsibilities of a Sales Consultant at Swickard?

As a Sales Consultant at Swickard, your primary responsibilities include greeting and qualifying potential customers, understanding their needs, showcasing vehicles, negotiating sales, and ensuring customer satisfaction throughout the buying process. Your role is crucial in building long-term relationships and achieving sales targets.

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What qualifications do I need to become a Sales Consultant at Swickard?

To become a Sales Consultant at Swickard, you should demonstrate strong communication and interpersonal skills, a passion for the automotive industry, and at least one year of experience in automotive sales or comparable fields. Additionally, a valid driver's license with a clean record and a professional demeanor are essential.

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How does Swickard support the growth of its Sales Consultants?

Swickard prioritizes the personal and professional growth of its Sales Consultants through ongoing training and the opportunity to develop into various roles within the company. As you excel, you'll have the chance to take on leadership responsibilities and contribute to our mission of transforming the car-buying experience.

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What is the work culture like for Sales Consultants at Swickard?

The work culture at Swickard is centered around teamwork, hospitality, and customer satisfaction. We emphasize kindness, optimism, and a commitment to revolutionizing the car-buying experience. Our goal is to create an enjoyable environment for both employees and customers alike.

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What benefits does Swickard offer for Sales Consultants?

Sales Consultants at Swickard enjoy a competitive benefits package that includes medical, dental, and vision insurance, a 401k plan, paid holidays, and PTO. Additionally, we focus on creating a supportive workplace that champions diversity and inclusion.

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Common Interview Questions for Sales Consultant
Can you describe a time when you successfully sold a product or service?

When answering this question, share a specific example that highlights your sales process, relationship-building skills, and ability to meet customer needs. Be sure to explain the context, actions taken, and the positive outcome!

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How do you handle difficult customers?

Discuss your approach to understanding the customer's perspective and using empathy to resolve the situation. Highlight techniques you may use, such as active listening and finding common ground.

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What motivates you to achieve sales targets?

Share your personal motivations, whether it’s a passion for customer service, financial incentives, or personal growth. Mention ways in which setting goals has helped you stay focused and driven.

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How do you stay informed about the automotive industry?

Mention resources you consult, such as industry news websites, magazines, and competitor analysis. Emphasize how staying informed helps you engage customers with current knowledge and trends.

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What selling techniques do you find most effective?

Discuss specific techniques like building rapport, consultative selling, or providing personalized solutions based on customer needs. Provide examples of how these methods have worked for you in the past.

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What do you think sets Swickard apart from other dealerships?

Highlight Swickard’s commitment to hospitality and customer satisfaction. Discuss how their focus on team collaboration and the diverse culture creates a unique work environment.

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How do you approach pricing negotiations?

Explain your strategy for pricing negotiations, including how you prepare beforehand and how you maintain transparency with customers. Emphasize the importance of understanding their needs and expectations.

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Tell me about a time when you exceeded a sales goal.

Provide a specific example that details the steps you took to exceed the goal, including any strategies or team efforts involved. Highlight the impact it had on the business and your personal rewards.

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Why do you want to work as a Sales Consultant at Swickard?

Articulate your alignment with Swickard’s values, such as their focus on customer experience and team mentality. Share your enthusiasm for contributing to a company that values both employees and customers.

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How do you prioritize and manage your time effectively while working with customers?

Discuss your time management strategies, such as using a CRM system for tracking customer interactions and setting daily priorities. Explain how staying organized helps you provide excellent service.

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We deliver a World Class Guest Experience through the Pursuit of Excellence.

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Full-time, on-site
DATE POSTED
April 8, 2025

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