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Patient Care Technician - PCT

PURPOSE AND SCOPE:

Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Patient Related

Education:

  • Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Treatment:

  • Welcome assigned patients and inquire as to their wellbeing since their last treatment.

  • Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.

  • Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment

  • Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).         

  • Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.   

  • Monitor patients’ response to dialysis therapy. 

  • Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.       

  • Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure

  • Obtain Hemostasis and apply appropriate dressings.   

  • Evaluate the patient prior to discharge.

  • Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification        

  • Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.          

  • Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.    

  • Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification      

  • Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.         

  • Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.

  • Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.

  • Perform and document any intervention for unusual patient status and document patients' response to intervention.

  • Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.

  • Obtain all prescribed laboratory testing and prepare specimens for collection.      

  • Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.       

  • Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.       

  • Monitors patients performing self-care under the supervision of RN.

Staff Related

  • Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.

Education/Communication:

  • Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices

  • Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.

  • Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.

  • Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).

  • Initiate Solution Delivery System (SDS) system.

RECORD KEEPING:

  • Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.  

  • Enters all treatment data into the designated clinical application in an accurate and timely manner.           

  • Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure

omitted entries are completed or corrected by appropriate staff.

  • Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.

  • Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.      

  • Collect, label, appropriately prepare and store lab samples according required laboratory specifications.     

  • Ensure collection of lab specimens by appropriate lab courier.

         

INFECTION CONTROL:

  • Assists in collecting  information for infection control audits.       

  • Supports staff and patient Adherence to infection control practices.         

  • Follows infection control Policies and Procedures          

  • Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.

         

TRANSITIONAL CARE UNIT:

  • Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care 

  • Reinforces all education and care related matters as it relates to the new patient           as allowed by state law

  • Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.      

  • Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.

  • Sets and preforms a treatment on all machines used in the transitional care unit.

  • Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.

  • Assists with coordination of transition to patient’s modality choice.         

  • Assists with supply ordering and inventory for TCU       

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

  • Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the

Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable

accommodations can be made.

  • Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.       

  • The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials          

  • The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist” devices for the heavier items.

EDUCATION AND LICENSES:

  • High School diploma or G.E.D. required.

  • Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.

  • All appropriate state licensure, education, and training (if any) required.

  • Demonstrated commitment to organization culture, values, and customer service standards

EXPERIENCE AND REQUIRED SKILLS:

  • Previous patient care experience in a hospital setting or a related facility preferred.

  • Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans

Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

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What You Should Know About Patient Care Technician - PCT, Fresenius Medical Care

As a Patient Care Technician (PCT) at Fresenius Medical Care in Orange Park, FL, you’ll play a vital role in our dialysis healthcare team, delivering essential care to patients. Your primary mission is to provide safe and effective dialysis therapy under the guidance of a licensed nurse, ensuring the well-being of our patients every step of the way. You will have the exciting responsibility of setting up and operating hemodialysis machines, monitoring patient conditions, and even assisting in educational initiatives related to treatment and disease processes. Your day-to-day activities will include welcoming patients, checking vital signs, cannulating vascular access, and documenting treatment procedures accurately. You’ll need a passion for patient care and a commitment to maintaining a clean and safe environment. In addition, you’ll be part of our commitment to continuous improvement in patient satisfaction and quality of care. If you thrive in a dynamic, collaborative environment, where your work truly makes a difference, then the Patient Care Technician position at Fresenius Medical Care is the perfect fit for you. Join us in enhancing the lives of patients in our community and be part of a team that values compassion and excellence.

Frequently Asked Questions (FAQs) for Patient Care Technician - PCT Role at Fresenius Medical Care
What are the responsibilities of a Patient Care Technician at Fresenius Medical Care?

As a Patient Care Technician (PCT) at Fresenius Medical Care, your primary duties include setting up and operating hemodialysis machines, monitoring patients' vital signs, and assisting in the administration of prescribed treatments under a licensed nurse's supervision. You'll also educate patients on their care processes and maintain a clean working environment to ensure safety. Accurate documentation of all treatment-related information is crucial in this role.

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What qualifications are necessary to become a Patient Care Technician at Fresenius Medical Care?

To become a Patient Care Technician at Fresenius Medical Care, you need a high school diploma or G.E.D. Successful candidates are required to meet the Center for Medicare/Medicaid Services (CMS)-approved certification requirements. Previous patient care experience in a healthcare setting is preferred, along with a commitment to completing the organization's dialysis training program and CPR certification.

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What kind of training can I expect as a Patient Care Technician at Fresenius Medical Care?

At Fresenius Medical Care, all Patient Care Technicians undergo comprehensive training as part of the dialysis training program. This training covers essential skills like the operation of dialysis machines and patient care protocols. Ongoing training and education are also prioritized to support your professional growth and ensure adherence to the latest health and safety standards.

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How does a Patient Care Technician support patient care at Fresenius Medical Care?

As a Patient Care Technician at Fresenius Medical Care, you directly impact patient care by performing critical tasks such as monitoring vital signs, responding to patient needs during treatments, and documenting all relevant information to ensure quality care. You also assist in educating patients about their treatment options, which enhances their understanding and experience of the dialysis process.

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What are some common challenges faced by a Patient Care Technician at Fresenius Medical Care?

Patient Care Technicians at Fresenius Medical Care may face challenges such as managing multiple tasks simultaneously, responding to urgent patient needs, and ensuring compliance with safety protocols. It's essential to remain calm under pressure and be proactive in addressing any issues that arise during patient treatments to maintain high-quality care standards.

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Common Interview Questions for Patient Care Technician - PCT
What experience do you have in providing patient care?

Be prepared to share any previous experience working in healthcare settings, such as hospitals, nursing homes, or clinics. Highlight specific responsibilities where you worked directly with patients and describe how you maintained patient comfort and care.

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How do you handle stressful situations in a medical environment?

Discuss your strategies for managing stress, such as remaining organized, communicating effectively with team members, and keeping a calm demeanor. Providing a specific example of a challenging situation can demonstrate your problem-solving skills.

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What do you think is the most important quality for a Patient Care Technician?

Emphasize the importance of compassion and empathy, as these qualities enable you to connect with patients and understand their needs better. Mention how you see these qualities reflected in your interactions with patients.

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Can you describe how you would prioritize tasks during a busy shift?

Outline your approach to task prioritization by focusing on patient needs first. Discuss how you assess tasks based on immediacy and importance, and how you would collaborate with your team to ensure all needs are met in a timely manner.

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How do you ensure compliance with infection control procedures?

Explain your understanding of infection control protocols, detailing the steps you take to ensure cleanliness, patient safety, and proper handling of equipment. Mention any relevant experience you have in adhering to established protocols.

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What would you do if you noticed a change in a patient's condition?

Describe your process for assessing the situation, including monitoring the patient closely and documenting any changes. Explain how you would communicate your observations to the supervising nurse or appropriate medical staff promptly.

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How do you maintain documentation accuracy and timeliness?

Talk about your organizational skills and attention to detail, which help ensure that all patient records are updated accurately and promptly. Mention any systems or methods you use to keep track of important information.

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What motivates you to work in patient care?

Share your passion for helping others and making a difference in their lives. Discuss any personal experiences that fuel your desire to work in healthcare and the fulfillment you find in delivering quality patient care.

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What is your understanding of the dialysis process?

Provide a brief overview of dialysis, including its purpose, types, and steps involved in hemodialysis treatment. Show your knowledge by discussing various types of dialysis therapies and patient care techniques.

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How would you handle a situation where a patient is anxious or upset?

Discuss your approach to empathy and active listening. Mention how you would reassure the patient, explain procedures clearly, and create a supportive environment to help them feel more comfortable during their treatment.

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Collaboration over Competition
Take Risks
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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 15, 2025

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