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Laboratory Engineering Technical Support I

Position Overview

Summary: Laboratory Engineering Technical Support I is an entry-level position in the Laboratory Engineering department of FDBT.  The primary purpose of this position is to provide day-to-day technical support for the analytical pcs and equipment within Manufacturing, Quality Control, Analytical and Process Development organizations.  In addition, this position is a major contributor to supporting new technology and equipment life cycle monitoring. 

Under direct supervision, the Laboratory Engineer I is responsible for assisting with the day to day operational, maintenance, calibration, and troubleshooting support for analytical equipment in manufacturing, QC, analytical, and process development. Additional responsibilities include supporting the design, procurement, installation, and start-up of new analytical equipment in accordance with FDBT standards and cGMP regulatory requirements. Basic pc troubleshooting and maintenance is a plus. This position may require support outside of normal business hours.

In this position, you will gain a sound working knowledge of pharmaceutical analytical/processing equipment and will provide support and ownership of the analytical equipment and systems including but not limited to Ultra Performance Liquid Chromatography (UPLC), High Pressure Liquid Chromatography (HPLC), Liquid Chromatography, Mass Spectrometry, Ultraviolet-Visible Spectroscopy Plate Reader, Densitometry, Cell Counting, and various analytical data collection systems, i.e., Empower, SoftMax PRO, and Unicorn.  The Laboratory Engineer I will maintain working knowledge for all such systems allowing for effective technical support. Additionally, a basic understanding of networking and Microsoft Active Directory is a plus.

 

Company Overview

The work we do at FUJIFILM Diosynth Biotechnologies has never been more important—and we are looking for talented candidates to join us. We are growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to make a real difference in people’s lives. Join FDB and help create the next vaccine, cure, or gene therapy in partnership with some of the most innovative biopharma companies across the globe. We are proud to cultivate a culture that will fuel your passion, energy, and drive - what FUJIFILM Diosynth Biotechnologies call Genki. 

 

College Station, Texas may be a small, university town, but the lively cultural scene and local amenities make it a great place for families as well as those who want the ease of small-town life and the convenience of living close to the vibrant pulse of big cities. Eighty-seven percent of Texas' population lives within a 180-mile radius, so we are in the center of it all in Texas. And our site is nestled in the hub of innovation, representing a source of pride for the area.

 

Job Description

 

Essential Functions:

  • Support validation protocols execution.
  • Provide hands-on and effective diagnostics/troubleshooting functions.
  • Assist with supporting the design and implementation of sound engineering solutions for mitigating existing operational issues, driving continuous improvement, and introducing new technology in accordance with FDBT standards and cGMP regulatory requirements.  
  • Help provide laboratory engineering support for capital projects concurrently with a dynamic workload based upon site priorities.
  • Review technical equipment operating manuals for recommending routine maintenance, calibration, spare parts, etc.
  • Assist with the development of engineering and validation documents, i.e., User Requirement Specification, Functional Specification, Design Specifications, and Guidelines for new and existing analytical/process equipment systems.
  • Assist with training coworkers as well as peers on analytical equipment functionality, troubleshooting, and diagnostic techniques to enhance the overall capability of the organization.
  • Help review and revise laboratory engineering SOPs.
  • Support investigations to properly identify root cause and implement appropriate corrective and preventative actions to prevent reoccurrence.
  • Interface and build collaborative partnerships with key site functions including Manufacturing, Analytical and Process Development, Technical Operations, Engineering, and Quality to deliver site goals and objectives.
  • Interface with IT to ensure GMP and GLP compliant integrations.
  • Assist and participate in system, specification development, and design.
  • Support data integrity initiatives.
  • Performs all job duties and responsibilities in a compliant and ethical manner and in accordance with all applicable laws, regulations, and industry codes.
  • Perform other duties as assigned.

 

Preferred Skills & Abilities:

  • Familiar with GAMP and other approaches to System Development Life Cycles (SDLC).
  • Knowledgeable of 21 CFR Part 11.
  • Ability to initiate change controls and CAPAs effectively.
  • Excellent written and oral communication skills.
  • Working knowledge and experience in Microsoft Office products (Outlook, Word, Excel, Power Point).
  • Desire to work in fast-paced, state of the art, alternately research and customized manufacturing facility.
  • Familiar with PC imaging design and testing.
  • Familiar with software installation and testing.
  • Ability to collaborate and effectively partner with team members within and outside of the department in a professional manner.

Qualifications: 

  • High School Diploma or GED 

  • Minimum of one (1) year of previous experience in technical support role. 

Preferred Qualifications: 

  • Bachelor's degree in computer science or technical discipline. 

  • Previous cGMP and cGLP experience. 

  • A+ Certification or equivalent training. 

Working Conditions & Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to:

  • Experience prolonged standing, some bending, stooping and stretching.
  • Use hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is required.
  • The ability to regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
  • Working on ladders.
  • Ability to wear PPE if required.
  • Be exposed to noisy environments.
  • Attendance is mandatory.

We are an equal opportunity and affirmative action employer.  All qualified applicants will receive consideration without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law. 

If an accommodation to the application process is needed, please e-mail FDBTHR@fujifilm.com or call 979-431-3500.

EEO Information

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

ADA Information

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (FDBTHR@fujifilm.com or (979) 431-3500).

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Average salary estimate

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$45000K
$60000K

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What You Should Know About Laboratory Engineering Technical Support I, FUJIFILM

If you're looking to kickstart your career in the biotech field, the Laboratory Engineering Technical Support I position at FUJIFILM Diosynth Biotechnologies in College Station could be your perfect gateway! This entry-level role is all about providing essential technical support for analytical equipment across various departments like Manufacturing, Quality Control, and Process Development. You'll play a vital role in helping maintain, calibrate, and troubleshoot critical analytical equipment such as UPLC, HPLC, and Mass Spectrometry, ensuring everything runs smoothly in compliance with the company's high standards and regulatory requirements. Imagine being hands-on with cutting-edge technologies while collaborating with experienced professionals who are as passionate about innovation as you are! The position also offers an exciting opportunity to contribute to the implementation of new technologies and equipment life cycle monitoring. A basic understanding of PCs and some troubleshooting skills will serve you well, as this role requires quick thinking and problem-solving. Plus, if you have a knack for working late hours occasionally, that would be an added bonus! Here at FUJIFILM Diosynth Biotechnologies, we believe in creating a culture of continuous learning and growth – you’ll not only gain valuable experience but also be part of a team that’s making a real difference in people’s lives. So, are you ready to dive in and be part of a vibrant, innovative team in a charming city? Come join us and help create the next big breakthrough in the biopharma industry!

Frequently Asked Questions (FAQs) for Laboratory Engineering Technical Support I Role at FUJIFILM
What are the responsibilities of the Laboratory Engineering Technical Support I at FUJIFILM Diosynth Biotechnologies?

As a Laboratory Engineering Technical Support I at FUJIFILM Diosynth Biotechnologies, you will provide day-to-day technical support for analytical equipment, including UPLC and HPLC. Your primary responsibilities will include assisting with equipment maintenance, calibration, troubleshooting, and supporting the implementation of new technologies in compliance with FDBT standards and cGMP regulatory requirements.

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What qualifications are needed for the Laboratory Engineering Technical Support I role at FUJIFILM Diosynth Biotechnologies?

For the Laboratory Engineering Technical Support I position at FUJIFILM Diosynth Biotechnologies, a High School Diploma or GED is required, along with at least one year of previous technical support experience. Preferred qualifications include a Bachelor's degree in a technical field and experience with cGMP and cGLP practices.

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What technical skills are beneficial for the Laboratory Engineering Technical Support I position at FUJIFILM Diosynth Biotechnologies?

Beneficial technical skills for the Laboratory Engineering Technical Support I role include familiarity with analytical equipment such as UPLC and HPLC, basic PC troubleshooting, and an understanding of Microsoft Active Directory. Additionally, knowledge of system development life cycles (SDLC) and regulations like 21 CFR Part 11 will be advantageous.

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Does the Laboratory Engineering Technical Support I position at FUJIFILM Diosynth Biotechnologies require working outside regular hours?

Yes, the Laboratory Engineering Technical Support I position may require candidates to support equipment needs outside of normal business hours, depending on operational demands and project timelines at FUJIFILM Diosynth Biotechnologies.

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How does FUJIFILM Diosynth Biotechnologies support employee growth in the Laboratory Engineering Technical Support I role?

FUJIFILM Diosynth Biotechnologies is committed to fostering a culture of continuous learning and professional development. As a Laboratory Engineering Technical Support I, you will have various opportunities for training and mentorship, which will assist you in building your skillset and advancing your career in the biotech industry.

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Common Interview Questions for Laboratory Engineering Technical Support I
What motivated you to apply for the Laboratory Engineering Technical Support I position at FUJIFILM Diosynth Biotechnologies?

A compelling response would be to express your interest in the biotech field, along with the exciting opportunity to work with cutting-edge analytical equipment. Highlight your passion for contributing to innovative projects that can improve lives.

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Can you describe your experience with troubleshooting analytical equipment?

Discuss any practical experience you have had with troubleshooting processes, showcasing specific examples of issues you resolved and how you approached the problem methodically for the Laboratory Engineering Technical Support I role.

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What do you know about cGMP and why is it important in the Laboratory Engineering Technical Support I role?

Demonstrate your understanding of cGMP regulations and their significance in ensuring product quality and safety. Explain how adherence to these standards is critical in the pharmaceutical and biotech industries.

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How do you prioritize tasks in a fast-paced environment like FUJIFILM Diosynth Biotechnologies?

Share your strategy for evaluating task urgency and importance, possibly using examples from previous roles. Emphasize your ability to communicate effectively and adapt based on team priorities.

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Can you explain a time when you collaborated on a technical project?

Provide a detailed example of a collaborative project, discussing your specific contributions and how teamwork led to the successful completion of the project, particularly in relation to the Laboratory Engineering Technical Support I role.

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What steps would you take if you encountered a malfunctioning analytical device?

Highlight your logical troubleshooting approach, outlining the initial investigation, collaboration with team members, and escalation procedures to manage the situation while ensuring minimum disruption.

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How do you keep up with advancements in analytical technologies?

Discuss various resources like industry publications, webinars, and networking with professionals that you rely on to stay informed about the latest trends and technologies related to the Laboratory Engineering Technical Support I role.

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Why is training colleagues on equipment functionality important in this role?

Emphasize the significance of knowledge sharing in fostering a capable and efficient team. Explain how training boosts overall productivity and compliance at FUJIFILM Diosynth Biotechnologies.

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What computer skills are relevant for the Laboratory Engineering Technical Support I position?

Discuss your familiarity with relevant software and tools such as Microsoft Office Suite and any specific software used for data analysis or equipment management in laboratory settings.

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How do you handle constructive feedback in a technical support role?

Express your openness to feedback as a critical part of professional growth. Explain how you use it to improve your technical support skills and enhance your contributions to your team and organization.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

FUJIFILM Holdings no longer dwells only on the negatives. Its Imaging Solutions unit makes color photographic films and papers, digital cameras, photofinishing equipment, and chemicals. It leads the film market in Japan and has hammered away at ri...

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Full-time, on-site
DATE POSTED
April 16, 2025

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