Access Services Qatar Support Specialist - Georgetown University Library

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

The Access Services Qatar Support Specialist - in a part-time role based at the Georgetown University Library in Washington, DC - supports the teaching, learning, and research of faculty, students, and staff at the Georgetown University School of Foreign Service (SFS-Q) campus in Doha, Qatar. Their work schedule is 8 am to Noon, Monday-Friday, in the Access Services Department of Georgetown University Library. Duties include, but are not limited to:

• Fulfill Qatar users' requests for books, media, book chapters and articles, expediting delivery of these items.

• Oversee Service/Reserves Desk, Stacks, and Resource Sharing support.

Work Interactions

The Access Services Qatar Support Specialist reports directly to the Resource Sharing Services Supervisor, who in turn reports directly to the Access Services Department Head, along with 11 FTE positions. 

In the Access Services Department, the Access Services Qatar Support Specialist communicates via email and through various systems with SFS Q-Library staff. The incumbent works closely with Access Services staff in Resource Sharing, fulfilling Print Collections, circulation and special project assignments; and interacts daily with students, faculty and staff as during regularly scheduled shifts. They work closely with SFS-Q Library staff and participate in supporting the operations of the Access Services Department of Georgetown University Library to the mutual benefit of both libraries; and work on special projects and other duties as assigned.

Requirements and Qualifications

• Bachelor’s degree

• 1year library of experience

• Demonstrated familiarity with the role of academic libraries meeting the information needs of students, faculty, and staff

• Good oral and written communication skills

• Strong public service orientation

• Computer literate - familiar with Windows desktop, word processing, Excel, and e-mail software Familiarity with reformatting technologies (Adobe Capture, Adobe Acrobat)

• Ability to adjust to periods of increased workflow and to work as part of a team in a complex, changing environment

Preferred Qualifications

• Experience searching bibliographic databases and integrated library systems

• 1 year of Academic Library experience

• Ability to be diplomatic and negotiate disputes

• Supervisory experience

Work Mode Designation

This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.