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Workflow/Data Automation Engineer - Pega

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for driving efforts to develop and deliver complex data solutions to accomplish technology and business goals. Key responsibilities include leading code design and delivery tasks with the integration, cleaning, transformation and control of data in operational and analytical data systems. Job expectations include liaising with vendors and working with stakeholders and Product and Software Engineering teams to implement data requirements, analyzing performance, and researching and troubleshooting issues within system engineering domains.

 

Position Summary

This job is responsible for driving efforts to develop and deliver complex data and workflow solutions to accomplish technology and business goals. Key responsibilities include leading code design and delivery tasks with the integration, cleaning, transformation and control of data in operational and analytical data systems. Job expectations include liaising with vendors and working with stakeholders and Product and Software Engineering teams to implement data/workflow requirements, analyzing performance, and researching and troubleshooting issues within system engineering domains.

Responsibilities:

  • Leads story refinement and delivery of requirements through the delivery lifecycle and assists team members in resolving technical complexities
  • Codes complex solutions to integrate, clean, transform, and control data and workflows, builds processes supporting data transformation, data structures, metadata, data quality controls, dependency, and workload management, assembles complex data sets, and communicates required information for deployment
  • Leads documentation of system requirements, collaborates with development teams to understand data requirements and feasibility, and leverages architectural components to develop client requirements
  • Leads testing teams to develop test plans, contributes to existing test suites including integration, regression, and performance, analyzes test reports, identifies test issues and errors, and leads triage of underlying causes
  • Leads work efforts with technology partners and stakeholders to close gaps in data management standards adherence, negotiates paths forward by thinking outside the box to identify and communicate solutions to complex problems, and leverages knowledge of information systems, techniques, and processes
  • Leads complex information technology projects to ensure on-time delivery and adherence to release processes and risk management and defines and builds data pipelines to enable data-informed decision making
  • Mentors Data Engineers to enable continuous development and monitors key performance indicators and internal controls

Qualifications:

  • Experience leading complex data and workflow product development. 
  • Strong data analytics/ modelling and SQL query skills.
  • 10 years of Pega hands on experience in delivery of large enterprise complex solutions.
  • Strong communication skills to discuss and understand various business processes.
  • Pega 8, Pega PRPC guardrails and Sound understanding of all Pega PRPC features.
  • Deep understanding of Enterprise class structure, complex workflows and design patterns.
  • Strong experience in Case management, data modeling, Integrations, Agents and performance fine tuning.
  • Strong in UX/UI design expertise and UI guardrails
  • In-depth knowledge of Pega Upgrades, Server Configurations and trouble shooting
  • Strong understanding of Agile development and its delivery model.
  • Packaging and Deployment experience.

Desired:

  • Strong Hadoop/Kafka/Data Lake technology understanding.
  • 3 to 5 years of hands on experience working as the Pega Lead.
  • 5 to 8 years of hands on experience as a Technology lead working on multi-tier web application
  • Experience creating frameworks and enterprise wide applications
  • Excellent communication and interpersonal skills.

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  • Diversity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
  • Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
  • Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
  • Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
  • People Manager & Coach: Knows and develops team members through coaching and feedback.
  • Financial Steward: Manages expenses and demonstrates an owner’s mindset.
  • Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
  • Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Skills:

  • Analytical Thinking
  • Application Development
  • Data Management
  • DevOps Practices
  • Solution Design
  • Agile Practices
  • Collaboration
  • Decision Making
  • Risk Management
  • Test Engineering
  • Architecture
  • Business Acumen
  • Data Quality Management
  • Financial Management
  • Solution Delivery Process

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Workflow/Data Automation Engineer - Pega, GHR

At Bank of America, we're on a mission to make financial lives better through every connection we create, and we're currently searching for a skilled Workflow/Data Automation Engineer - Pega to join our team in Charlotte. In this role, you'll be at the forefront of developing and delivering intricate data solutions that align with our technology and business goals. Your responsibilities will include leading the design and delivery of code, integrating, cleaning, transforming, and controlling data in both operational and analytical systems. You'll liaise with stakeholders, vendors, and software engineers to implement data and workflow requirements while also analyzing performance, troubleshooting issues, and ensuring that our projects meet high standards of excellence. We're looking for someone who can not only tackle technical complexities but can also mentor team members and advocate for best practices in data management. You will help drive the conversation around our data solutions, engage with a variety of teams, and lead projects to on-time delivery while managing risks effectively. If you have a strong background in Pega, solid communication skills, and a knack for both data analysis and workflow design, you'll find a welcoming and inclusive environment at Bank of America. Here, you can truly build a successful career while making a significant impact on our clients and communities. Join us and help shape the future of our financial services!

Frequently Asked Questions (FAQs) for Workflow/Data Automation Engineer - Pega Role at GHR
What are the primary responsibilities of a Workflow/Data Automation Engineer - Pega at Bank of America?

As a Workflow/Data Automation Engineer - Pega at Bank of America, your primary responsibilities will include leading code design and delivery tasks, integrating and transforming data within operational and analytical systems, collaborating with various teams to implement data requirements, and analyzing system performance. You will also play a crucial role in troubleshooting issues and leading testing teams to ensure software quality, making your role integral to achieving our technology and business goals.

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What qualifications do I need to become a Workflow/Data Automation Engineer - Pega at Bank of America?

To qualify for the Workflow/Data Automation Engineer - Pega position at Bank of America, you should have at least 10 years of hands-on experience with Pega, including complex product development and delivery in large enterprises. Strong skills in data analytics, SQL query writing, case management, and a deep understanding of Pega PRPC features are essential. Additional desired qualifications include experience with Hadoop, Kafka, and a proven track record as a Pega Lead.

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How does the Workflow/Data Automation Engineer - Pega role support Bank of America's diversity and inclusion goals?

The Workflow/Data Automation Engineer - Pega role at Bank of America is pivotal in fostering a diverse and inclusive environment. As a team member, you will be expected to lead by example, creating inclusive processes and promoting respect among team members. Furthermore, you will contribute to team coaching and development, supporting a culture that values diverse perspectives and backgrounds, which is essential for driving innovation in our technology solutions.

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What is the work culture like for a Workflow/Data Automation Engineer - Pega at Bank of America?

At Bank of America, the work culture for a Workflow/Data Automation Engineer - Pega is collaborative and dynamic. With a strong emphasis on responsibility and growth, you will find yourself in an environment that encourages learning and development. Bank of America fosters an inclusive workspace, offering flexibility while still maintaining essential in-office requirements to promote teamwork and connection among colleagues. This supportive atmosphere empowers you to achieve both personal and professional success.

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What technical skills should a candidate emphasize when applying for the Workflow/Data Automation Engineer - Pega position at Bank of America?

When applying for the Workflow/Data Automation Engineer - Pega position at Bank of America, candidates should emphasize their expertise in Pega development, including strong knowledge of Pega 8 and PRPC functionalities. Additionally, advanced skills in data management, integration, SQL, UI/UX design, as well as familiarity with Agile methodologies and DevOps practices will set you apart. Highlighting your ability to lead complex projects and teams will also be beneficial.

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Common Interview Questions for Workflow/Data Automation Engineer - Pega
Can you describe your experience with Pega development and how it aligns with the responsibilities of a Workflow/Data Automation Engineer?

When answering this question, summarize your relevant experience with Pega development, detailing the types of projects you’ve worked on and how they correlate with the requirements of the Workflow/Data Automation Engineer role. Focus on your understanding of Pega PRPC, your ability to integrate complex data solutions, and any instances where you led teams or mentored colleagues.

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Explain how you approach data cleaning and transformation in your previous projects.

In your response, outline your systematic approach to data cleaning and transformation. Discuss specific methodologies or tools you’ve used, the importance of data integrity for business outcomes, and relevant examples of challenges you faced and how you overcame them to ensure high-quality data outputs.

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What strategies do you employ to collaborate effectively with cross-functional teams and stakeholders?

To address this, emphasize your communication and collaboration skills. Highlight specific examples where you successfully navigated team dynamics and leveraged diverse perspectives to enhance project outcomes. Discuss the importance of regular check-ins, clear documentation, and using collaborative tools.

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How do you handle troubleshooting issues in system engineering domains?

When answering, share your troubleshooting process, mentioning how you conduct thorough analyses, leverage logs and metrics, and work methodically to identify root causes. Provide an example of a significant issue you resolved, showcasing your problem-solving abilities.

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What is your experience with Agile methodologies, and how have you applied them in previous roles?

Explain your familiarity with Agile methodologies, citing specific projects you’ve worked on to illustrate your experience. Discuss your role in sprint planning, daily stand-ups, and retrospectives, emphasizing how Agile principles improved team performance and project outcomes.

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Can you discuss your experience in mentoring junior team members?

In your response, focus on the importance of mentorship and how you've helped junior team members grow. Describe specific mentoring relationships you’ve cultivated, the challenges faced, and the successes achieved by those team members after your guidance.

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How do you ensure the quality and performance of the solutions you develop?

Discuss your method for implementing quality assurance in your work, including testing strategies such as unit tests, integration tests, and performance testing. Mention specific tools you may have used and how these practices contributed to successful outcomes in projects.

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What challenges have you faced in managing data projects, and how did you overcome them?

Provide insights into specific challenges such as scope changes, technical debt, or resource allocation issues. Showcase your problem-solving abilities by detailing the actions you took, the rationale behind them, and the positive results that followed.

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How do you stay current with Pega updates and industry trends relevant to your role?

In your answer, share how you proactively seek out knowledge about the latest Pega updates, industry trends, and best practices, whether through online courses, professional networks, or industry events. Explain how staying informed has positively impacted your work.

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Can you describe a successful project where you implemented a data solution that had measurable business results?

Here, narrate a specific project from start to finish, detailing your role, the objectives, and the data solutions implemented. Highlight the measurable business results achieved, such as increased efficiency, cost savings, or enhanced decision-making capabilities.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 11, 2025

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