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Business Analyst - Connected Ecosystems

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The Role

Fisher and Paykel ecosystems connect the virtual and physical worlds using the internet of things (IoT) and intelligently integrate and automate the whole of home based on real-life scenarios, with remote management and control of appliances via smartphones, access to rich content, services and experiences and connections with other ecosystems; providing integrated access to the many smart home devices and services around the world.

The role:

As a Business Analyst you will play a critical role in taking a user centred view to defining, designing and delivering the capabilities and experiences of the Fisher and Paykel connected ecosystems.

Your main responsibilities include:

Capture and verify business, functional, and technical requirements for the ecosystem, including creating user stories, customer journeys and monitoring traceability.
Foster innovation processes such as Design Thinking, Lean Start up and Agile principles for requirement gathering, prototyping, testing and iterative release.
Develop processes, procedures, and documentation for operational teams – contributing to training activities as-required.

About you:

We are seeking a 12-month fixed term Business Analyst with 3+ year’s proven business analysis experience in a digital context and excellent analytical skills.

To excel in this role, you should possess:

Proven Expertise: You have the ability to gather, analyze, and document requirements from a broad range of technical and non-technical sources, stakeholders, and users.
Process Development: You excel in developing effective processes, procedures, and comprehensive documentation for operational teams, and you can contribute to training activities as needed.
Exceptional Soft Skills: You possess exceptional soft skills, enabling you to address both technical and business concerns effectively.
Leadership in Engagements: You have experience conducting end-user interviews, leading requirements-gathering sessions, and facilitating User Acceptance Testing (UAT).
Technical Proficiency: You are well-versed in modern programming languages and API-based integrations.

Your Key Skills

Governance and Communication: You demonstrate strong governance skills and the ability to manage and communicate with stakeholders effectively.
Detail-Oriented Planning: You have experience creating detailed user stories and acceptance criteria (ACs).
Integration Experience: You have exposure to modern programming languages and techniques specific to API-based integrations.
Translational Skills: You have the ability to translate complex technical language into business terms and vice versa.

What we offer:

Our environment is designed to allow people to thrive. Our culture is one in which our engineers can constantly develop, working alongside a team of talented and skilled engineers.

You’ll be part of a team-based culture that offers benefits such as development opportunities, a challenging and supportive work environment, leading technology, work/life balance, superannuation scheme and buying privileges.

Join Our Journey:

At Fisher & Paykel Appliances, we believe that our people are our greatest assets. We offer a supportive and inclusive workplace culture that fosters creativity, innovation, and personal growth. Join us on our journey to redefine the future of home appliances and make a meaningful impact on the lives of people around the world.

Applications close on Wednesday, 30 April.

#LI-LC1 #LI-Hybrid

Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

What You Should Know About Business Analyst - Connected Ecosystems, Haier

At Fisher & Paykel, we're looking for a Business Analyst - Connected Ecosystems in beautiful Auckland, New Zealand, to help shape the future of smart home technology. You'll dive into the exciting world where the internet of things (IoT) connects our physical and virtual environments. Your key mission will be to understand user needs and define the right capabilities that enhance our connected ecosystems. Imagine crafting user stories and customer journeys that capture the essence of the user experience while also verifying business and technical requirements. If you have a knack for fostering innovation through Design Thinking, Lean Start-up methodologies, and Agile principles, you’ll fit right in with our dynamic team. Not only will you develop documentation and processes for our operational crews, but you’ll also engage in hands-on training, ensuring that everyone is aligned and informed. This role requires proven business analysis experience, ideally with at least three years under your belt in a digital context. You should be able to gather insights from various stakeholders and balance technical complexity with clear, relatable communication. If you thrive in collaborative settings, possess sharp analytical skills, and are familiar with API-based integrations, we want to hear from you. Here at Fisher & Paykel, we offer you more than just a job; we provide a nurturing, innovative environment where your contributions can truly make a difference. Come join our journey and be part of a supportive workplace that values creativity and personal growth!

Frequently Asked Questions (FAQs) for Business Analyst - Connected Ecosystems Role at Haier

What are the key responsibilities of a Business Analyst - Connected Ecosystems at Fisher & Paykel?

As a Business Analyst - Connected Ecosystems at Fisher & Paykel, your primary responsibilities will include capturing and verifying both business and technical requirements for the connected ecosystems. You will create user stories and customer journeys while monitoring traceability. Additionally, you'll be fostering innovation processes using Design Thinking and Agile principles to enhance product delivery.