F&A Finance Officer (Grade 08)

As an F&A Finance Officer at UPS, your responsibilities will include processing contractual payments for deferred incentives, calculating claims payments, and managing Guaranteed Service Refunds. You will also monitor contracts to ensure payments align with contractual terms, identify and resolve issues related to incentive rebates, and create journals for the General Ledger. Your role is crucial for maintaining accurate financial records and ensuring compliance with company policies.

To qualify for the F&A Finance Officer position at UPS, a Bachelor’s degree in Finance and Accounting is preferred. Candidates should also possess strong analytical skills, attention to detail, and the ability to meet strict deadlines. Proficiency in MS Access and Excel is essential, and experience in customer service and effective communication will be beneficial in this role.

The F&A Finance Officer at UPS addresses incentive rebate issues by identifying specific problems with weekly and deferred incentives. They analyze the data, communicate with both internal teams and external customers, and process necessary adjustments to resolve these issues. Additionally, they explain the calculation methodology to the sales teams, ensuring that customers are informed and satisfied.

Success as an F&A Finance Officer at UPS requires strong analytical skills, attention to detail, and effective time management. Proficiency in MS Access and Excel is crucial for processing financial data accurately. Additionally, candidates should have excellent communication abilities to explain complex financial concepts to various stakeholders, as well as a customer-focused mindset to tackle service issues proactively.

The work culture for an F&A Finance Officer at UPS is one that values innovation, teamwork, and continuous growth. Employees are encouraged to take initiative and lead projects while collaborating with talented colleagues. UPS fosters a supportive environment that helps employees build their skills every day. This inclusive culture promotes productivity and dedication, making it a great place to further your career.

When asked about accuracy in financial reporting during an interview for the F&A Finance Officer position at UPS, highlight your methods for double-checking calculations, cross-referencing data sources, and adhering to compliance protocols. Discuss any specific techniques or tools you use to maintain accuracy, and how you stay organized to meet deadlines.

In response to this common interview question, share specific strategies you use to manage deadlines, such as prioritizing tasks, creating detailed timelines, and employing project management tools. Highlight your proactive communication style with colleagues to ensure alignment and support while maintaining a focus on delivering high-quality results under pressure.

When discussing a previous complex financial analysis, outline the problem, the steps you took to analyze the data, and the impact of your findings on decision-making. Focus on your analytical methods, tools used (like Excel), and how your insights benefited your team or organization, relating it to potential scenarios as an F&A Finance Officer at UPS.

Addressing discrepancies in incentive payments requires a thorough investigation. Discuss your process of identifying the root cause, collaborating with relevant teams to gather information, and developing solutions to rectify the issue. Emphasize your communication skills and how you ensure transparency with both internal stakeholders and customers.

When discussing your experience with MS Access and Excel, emphasize specific tasks you performed, such as data entry, complex formulas, or creating databases. Provide examples of how these tools improved your workflow efficiency and contributed to accurate financial reporting, showcasing your suitability for the F&A Finance Officer role at UPS.

In response to this question, highlight a specific instance where you effectively simplified complex financial terms for a non-financial audience. Discuss your strategies for clear communication and providing context, as these skills are essential for an F&A Finance Officer who's often required to liaise with other departments at UPS.

When asked about keeping up with financial regulations, discuss your commitment to continuous learning through resources like industry journals, professional networks, and any certifications relevant to finance. Mention any specific examples of how you successfully implemented new regulations in your previous roles, demonstrating proactive engagement.

Discuss your collaborative approach to teamwork by sharing examples of past projects where you worked with cross-functional teams to achieve financial targets. Emphasize your role as a contributor and a communicator, highlighting how you motivate team members and resolve conflicts while maintaining a focus on shared goals, particularly relevant to the F&A Finance Officer role at UPS.

For prioritizing tasks related to multiple contracts, describe your systematic approach, including assessing deadlines, contract importance, and potential impact on the business. You can share a framework you use for organization and how it supports your efficiency and helps you track progress, which is important for an F&A Finance Officer at UPS.

In answering why you want to work at UPS, reflect on the company's reputation, values, and your alignment with its culture. Discuss your enthusiasm for the F&A Finance Officer role, the opportunity to contribute to the team, and the potential for professional growth in a Fortune Global 500 organization, highlighting what excites you about the company's mission.