Junior Delivery Specialist with French
Join Helprise – one of the fastest growing outsourcing and consultancy firms providing the best talent, know-how and solutions for the execution of business processes. Be part of building an ecosystem that gives unique value to our customers, partners, candidates and employees. We are your career advocates – offering extraordinary opportunities to grow with us, by supporting top global brands in their development of business and technology services internationally.
We are looking for a Junior Delivery Specialist to support clients in the use of data platforms and consulting tools. This role involves working with internal systems, coordinating client participation in projects, handling client communications, and preparing standard reports and presentations.
You will:
- Work with internal tools and methodologies to support clients effectively
- Coordinate client participation in surveys and data projects
- Maintain and update internal databases (CPSM, MDC) with accuracy
- Respond to client inquiries regarding data quality and general tool access
- Prepare ad-hoc reports for clients and consultants
- Conduct client or market calls related to custom data delivery or project support
- Provide support in reviewing aggregated data when needed
- Prepare presentations based on templates and internal resources
- Draft contracts and basic calculations
- Handle incoming communication from a shared team mailbox
- Good communication skills in English and French (spoken and written)
- Basic experience with administrative tasks or customer service
- Attention to detail and ability to manage multiple tasks
- Comfortable using MS Office and working with data in Excel or similar tools
- Proactive attitude and willingness to learn tools and systems quickly
What makes you stand out:
- Customer-oriented mindset and problem-solving approach
- Experience with data analysis, reports, or working in a corporate environment
- Ability to communicate clearly with internal and external stakeholders
- Motivation to grow in a fast-paced, international team
- Flexible Work Arrangements: Offer adaptable schedules to maintain work-life balance.
- Contract Flexibility: Meet individual preferences with multiple contract models, including employment contract and B2B agreements.
- Attractive Rewards System: Recognize commitment and effort with generous rewards structure.
- Sport Card Benefit: Encourage fitness and wellness with access to multiple sports facilities.
- Private medical care: Prioritize employee health with private world-class medical care.
- Life Insurance: Ensure financial security and preparedness for the future with a robust life insurance plan.
- Employee Referral Program: Recognize talent acquisition contributions with a rewarding referral program.
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